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"It's an excellent hotel - great gym, comfy bed, great shower...but the staff and service are what makes it exceptional."

"Visited granddaughter who’s at university. All the staff were amazing! The staff in the pub were very friendly and helpful. Would definitely stay here again "

"From start to finish we cannot fault this hotel. The staff are all very helpful and pleasant. The room was very nice- clean, bright and had all you needed for a base for a few days in Glasgow. The interior of the hotel is very modern but has kept some of the original features at the front of the hotel from when it was the customs house. The location is just perfect for every where- 6 minutes to the train station, 2 minutes to the river for a nice walk, and very near all bars, restaurants and shops. Also great for commuting to other areas on bus or train if needed. We highly recommend this hotel and will definitely be back next time we visit Glasgow. "

"Very convenient, reasonably priced hotel. "

"Great value Quiet room 4 th floor although lifts broke Great stay will use again"

"The staff were so polite and helpful, full marks. Didn’t like there was no accessible bathroom "

"Welcoming and accommodating staff, reception area with plenty of activities "

"Really nice hotel, super clean and staff were friendly. Rooms were immaculate and really nice, beds were really comfortable too! "

"Excellent stay in city centre Glasgow. The view from our room on the 11th floor was great! It might be nice to have a small nightlight in the very dark interior bathroom, but the room and bathroom were clean and lovely. "