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The Upper House

4.0 star property
Experience upscale comfort amidst nature’s beauty. Enjoy delicious meals with your little ones or simply unwind in style.

Photo gallery for The Upper House

Lobby sitting area
Exterior
Property grounds
Executive Double Room
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry
The current price is AU$183
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Classic Triple Room

Classic Triple Room

Classic Triple Room

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

Highlights

Heating
Flat-screen TV
Bathrobes
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room

Executive Double or Twin Room

Highlights

Heating
Flat-screen TV
Bathrobes
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Electric kettle
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

Highlights

Heating
Flat-screen TV
Separate bedroom
Bathrobes
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room with Bath

Iron/ironing board, free WiFi

Double Room with Bath

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Double Room Single Use

Standard Double Room Single Use

Standard Double Room Single Use

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, Balcony

Double Room, Balcony

Double Room, Balcony

Highlights

Balcony
Heating
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 King Bed

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About the area

Map
The Upper House, The Green, Stoke-on-Trent, England, ST12 9AE

What's nearby

  • World of Wedgwood - 5 min drive
  • Trentham Monkey Forest - 6 min drive
  • Fenton Manor Sports Complex - 11 min drive
  • Staffordshire University - 14 min drive
  • Trentham Gardens - 14 min drive

Getting around

  • Stone Station - 13 min drive
  • Manchester Airport (MAN) - 56 min drive

Restaurants

  • ‪The Trentham Estate - ‬7 min drive
  • ‪Toby Carvery - ‬7 min drive
  • ‪The Lakeside - ‬15 min drive
  • ‪Trentham Craft Bar - ‬8 min drive
  • ‪Plume of Feathers - ‬14 min walk

About this property

The Upper House

Upscale eco-certified hotel near Trentham Monkey Forest
Located close to World of Wedgwood and Trentham Gardens, The Upper House provides free cooked-to-order breakfast, a terrace and a garden. The on-site restaurant, ., offers breakfast, lunch, dinner and children's meals. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • An electric car charging station, smoke-free property and a banquet hall
  • Luggage storage, a lift and a 24-hour front desk
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All guestrooms at The Upper House boast comforts such as free WiFi and room service.
Extra amenities include:
  • Shower/bath combinations, free toiletries and hairdryers
  • Electric kettles, heating and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • .
  • .

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Conference space

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Lift

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5 AM
Early check-in subject to availability
Early check-in fee: GBP 20.00
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per day.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in fee: GBP 20.00 (subject to availability)
  • Rollaway bed fee: GBP 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Upper House Hotel Stoke-on-Trent
Upper House Stoke-on-Trent
The Upper House Hotel
The Upper House Stoke-on-Trent
The Upper House Hotel Stoke-on-Trent

Frequently asked questions

Is The Upper House pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Upper House?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at The Upper House on 23 Feb 2025 start from AU$182.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Upper House?

Self-parking is free at this property.

What time is check-in at The Upper House?

Check-in start time: 3:00 PM; check-in end time: 5 AM. Early check-in is available for a fee of GBP 20.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Upper House?

Checkout is at 11 AM.

Where is The Upper House located?

Situated in a rural location, this eco-certified hotel is within 3 mi (5 km) of World of Wedgwood, Trentham Monkey Forest and Trentham Gardens. Fenton Manor Sports Complex and Royal Stoke University Hospital are also within 9 mi (15 km).

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The Upper House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 177 out of 247 reviews
Rating 8 - Good. 58 out of 247 reviews
Rating 6 - Okay. 8 out of 247 reviews
Rating 4 - Poor. 3 out of 247 reviews
Rating 2 - Terrible. 1 out of 247 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Lovely property, nice staff and lovely food In a beautiful location.
Stayed 1 night in Feb 2025

10/10 Excellent

Joanna

Beautiful setting
Stayed 2 nights in Feb 2025

10/10 Excellent

Cassandra

We love staying at The Upper House. The breakfast is amazing. Especially the oatcakes. Quality is above all other breakfasts! We will be back
Stayed 1 night in Feb 2025

10/10 Excellent

Rebecca

Another comfortable stay whilst visiting my parents in the village. It’s a beautiful property ideal for walks around the area whilst offering home comforts and a great breakfast. I always have a great night sleep and the bathroom facilities are really modern. Customer Service just needs to be a little more personable as I stay here quite regularly and they haven’t yet realised with the ‘welcome to me back’ however it’s perfect for my family.
Stayed 1 night in Feb 2025

10/10 Excellent

Jeffrey

Great staff. Interior decorating needed
Stayed 1 night in Jan 2025

10/10 Excellent

Rebecca

Really comfortable room and bed with a modern bathroom that’s super clean. Staff were welcoming and the breakfast was great with lots of options. Parking is easy and it’s really accessible for visiting our family. Would suggest a little bit more personal interaction to gauge why a customer visits and share what else is available food/drink wise from the hotel besides breakfast. Will be staying again in a couple of weeks and looking forward to it.
Stayed 2 nights in Jan 2025

10/10 Excellent

Dawn

Lovely old style hotel & would over to visit when weathers better. Has lots of character & charm. Staff great helpful & friendly. We had dinner there which was presented well very tasty & enough choice to suit all tastes but not overwhelming. Prices are good too for this style of hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Joy

Lovely quiet location. We enjoyed a delicious dinner and breakfast the next morning. Menu choice for both was unusual and extensive.
Stayed 1 night in Nov 2024

10/10 Excellent

A

Excellent 1 night stay. Felt very welcome on arrival and had check-in online. The receptionist was very pleasant and informative. Room was very comfortable with lovely bed linen and towels and nice amenities. Fabulous breakfast. We really enjoyed our brief stay.
Stayed 1 night in Nov 2024

8/10 Good

Janette

We booked a Luxury Suite which was very spacious with it’s own dressing area. The hotel is very grande and the reception room on the main floor was very relaxing for a coffee and cake. Wish we had more time to explore the hotel grounds.

10/10 Excellent

ian

good stay at the Upper House
pleasant staff on reception. excellent room if smaller than normal
Stayed 1 night in Oct 2024

10/10 Excellent

Siobhan

Beautiful hotel with a spacious garden. The staff were excellent the only gripe I have is that I found the bed too hard for me and had a restless night.
Stayed 1 night in Oct 2024

10/10 Excellent

Nicholas

Lovely country house hotel. Very friendly and helpful staff. Large and very comfortable and well appointed room. Breat breakfast!
Stayed 1 night in Sep 2024

8/10 Good

jonathan

Very nice business stay. Breakfast was excellent. All staff very polite.
Stayed 1 night in Jul 2024

10/10 Excellent

Edward

We loved The Upper House. Friendly people and great food.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kathryn

What a lovely hotel with great staff
Stayed 1 night in Jun 2024

10/10 Excellent

Paul

Thank you. Best hotel I have stayed at in England.
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

It was a beautiful place - very cozy. The staff at breakfast were very friendly and the food was delicious.
Stayed 1 night in May 2024

10/10 Excellent

Julie

great stay
Lovely place and great staff. Dinner was excellent, highly recommend.
Stayed 1 night in Mar 2024

10/10 Excellent

Victor

Wonderful site; wonderful staff - feels like home.
Stayed 1 night in May 2024

10/10 Excellent

rob

Fabulous country Hotel with absolutely amazing helpful friendly staff , fantastic food could not recommend highly enough
Stayed 3 nights in Mar 2024

10/10 Excellent

Keith

We’ve just spent two wonderful weeks at this property visiting from Canada. All the staff are very helpful and the food in the restaurant was excellent. Already planning a return visit next year.
Stayed 13 nights in May 2024

10/10 Excellent

JAMES

Beautiful
Very much enjoyed our stay at Upper House. Beautiful setting. Great staff. Delicious food.
Stayed 1 night in Jun 2024

10/10 Excellent

Lesley

Our room was small but cute. We had everything we needed & the bed was super comfy. Staff were lovely & helpful. My only issue ( & it’s a small one) is I ordered scrambled eggs for breakfast but what I got was like a cut up omelette. Would stay again!
Stayed 1 night in Aug 2024

10/10 Excellent

Paula

So impressed I have extended my stay, beautiful grounds, fabulous view from my bed, and when dining! The evening meal was top class, superb choice of menu and the quality 5*, will definitely recommend and will definitely be coming back!
Stayed 1 night in Apr 2024

General hotel information

Reasons to Book
Spacious Rooms & Beautiful Rooms
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0