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Verwood Hotel & Serviced Residence

4.0 star property
Family-friendly hotel with full-service spa and free local area shuttle
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Verwood Hotel & Serviced Residence

Outdoor pool, pool loungers
In-room safe, desk, laptop workspace, blackout curtains
Building design
Bar (on property)
Bar (on property)

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Gym
    Gym
  • Parking included
    Parking included
  • Room service
    Room service

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Apartment 1 Bedroom Deluxe

Apartment 1 Bedroom Deluxe | View from room

Apartment 1 Bedroom Deluxe

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
Dishwasher
  • 63 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Room

Executive Room

Executive Room

Highlights

Soundproofed
Air conditioning
Free minibar items
LED TV
Blackout curtains
Sofa bed - twin
Private bathroom
Bidet
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment 3 Bedrooms Deluxe

In-room safe, desk, laptop workspace, blackout curtains

Apartment 3 Bedrooms Deluxe

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
Dishwasher
  • 139 sq m
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Apartment 2 Bedrooms Deluxe

In-room safe, desk, laptop workspace, blackout curtains

Apartment 2 Bedrooms Deluxe

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
Dishwasher
  • 98 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Double Room

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Free minibar items
LED TV
Blackout curtains
Private bathroom
Bidet
Separate bath and shower
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment 2 Bedrooms Executive Suite

Apartment 2 Bedrooms Executive Suite

Apartment 2 Bedrooms Executive Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
Dishwasher
  • 110 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment 2 Bedrooms Deluxe Suite

Apartment 2 Bedrooms Deluxe Suite | In-room dining

Apartment 2 Bedrooms Deluxe Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
Dishwasher
  • 98 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment 2 Bedrooms Premier

In-room safe, desk, laptop workspace, blackout curtains

Apartment 2 Bedrooms Premier

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
Dishwasher
  • 139 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment 2 Bedrooms Executive

In-room safe, desk, laptop workspace, blackout curtains

Apartment 2 Bedrooms Executive

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
Dishwasher
LED TV
  • 110 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

Suite

Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
LED TV
Blackout curtains
Sofa bed - twin
Private bathroom
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment 3 Bedrooms Deluxe Suite

Apartment 3 Bedrooms Deluxe Suite | Living room

Apartment 3 Bedrooms Deluxe Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
Dishwasher
  • 139 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Superior Twin Room

Superior Twin Room | City view

Superior Twin Room

Highlights

Soundproofed
Air conditioning
LED TV
Blackout curtains
Private bathroom
Bidet
Separate bath and shower
Jetted bath
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Apartment 1 Bedroom Deluxe Suite

Apartment 1 Bedroom Deluxe Suite

Apartment 1 Bedroom Deluxe Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
Dishwasher
  • 63 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room

View from room

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Free minibar items
LED TV
Blackout curtains
Private bathroom
Bidet
Separate bath and shower
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

In-room safe, desk, laptop workspace, blackout curtains

Superior Double Room

Highlights

Soundproofed
Air conditioning
LED TV
Blackout curtains
Rainfall showerhead
Bidet
Private bathroom
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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8.6 out of 10, Excellent, (153)
The price is AU$60
includes taxes & fees
8 Dec - 9 Dec
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About the area

Map
Jl. Raya Kupang Indah, Surabaya, East Java, 60189

What's nearby

  • Surabaya Zoo - 3 min drive - 3.7 km
  • Ciputra World Mall - 4 min drive - 3.4 km
  • Pakuwon Mall - 7 min drive - 5.2 km
  • Submarine Monument - 8 min drive - 7.7 km
  • Tunjungan Plaza - 8 min drive - 7.5 km

Getting around

  • Margorejo Station - 6 min drive
  • Surabaya Gubeng Station - 9 min drive
  • Surabaya (SUB-Juanda) - 30 min drive

Restaurants

  • ‪McDonald's & McCafé - ‬7 min walk
  • ‪Ayam Bakar Primarasa - ‬4 min walk
  • ‪Halim Restaurant - ‬5 min walk
  • ‪Depot Madiun Bu Rudy - ‬4 min walk
  • ‪Boncafe - ‬2 min walk

About this property

Verwood Hotel & Serviced Residence

Upscale family-friendly hotel near Airlangga University
Located close to Submarine Monument and Heroic Monument, Verwood Hotel & Serviced Residence provides a terrace, a coffee shop/cafe and a playground. Treat yourself to a body treatment, a facial or reflexology at the on-site spa. The on-site international cuisine restaurant, Terakota, offers breakfast, lunch and dinner. In addition to an arcade/games room and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool and a children's pool, with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), a free local area shuttle and a ballroom
  • Meeting rooms, a banquet hall and a billiards/pool table
Room features
All 467 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with bidets and free toiletries
  • LED TVs with cable channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times for a surcharge
  • Free area shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: IDR 150,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Terakota

Family friendly

  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • Free babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Massage
  • Outdoor treatment areas
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
4 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 150000 per person
  • Airport shuttle fee: IDR 260000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

Property is also known as

Somerset Hotel & Serviced Residence
Somerset Surabaya Hotel & Serviced Residence
Somerset Surabaya Serviced Residence
Surabaya Somerset Hotel
Somerset Surabaya Hotel & Serviced Residence Java
Somerset Surabaya Hotel And Serviced Residence
Verwood Hotel Serviced Residence Surabaya
Somerset Surabaya
Somerset Hotel Surabaya
Verwood Hotel Serviced Residence
Verwood Serviced Residence Surabaya
Verwood Serviced Residence
Somerset Surabaya Hotel Serviced Residence
Verwood Hotel
Somerset Surabaya Hotel
Verwood & Serviced Surabaya
Verwood Hotel & Serviced Residence Hotel
Verwood Hotel & Serviced Residence Surabaya
Verwood Hotel & Serviced Residence Hotel Surabaya

Frequently asked questions

Does Verwood Hotel & Serviced Residence have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Verwood Hotel & Serviced Residence pet-friendly?

No, pets are not allowed at this property.

How much is parking at Verwood Hotel & Serviced Residence?

Self-parking is free at this property.

What time is check-in at Verwood Hotel & Serviced Residence?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Verwood Hotel & Serviced Residence?

Checkout is at noon.

Does Verwood Hotel & Serviced Residence provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times. A fee of IDR 260000 per vehicle applies.

Where is Verwood Hotel & Serviced Residence located?

Located near the airport, this family-friendly hotel is within 6 mi (10 km) of Submarine Monument, Heroic Monument and Al Akbar Mosque. Red Bridge and Gelora 10 November Stadium are also within 6 mi (10 km).

Verwood Hotel & Serviced Residence Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 14 out of 126 reviews" "
Rating 8 - Good. 62 out of 126 reviews" "
Rating 6 - Okay. 36 out of 126 reviews" "
Rating 4 - Poor. 10 out of 126 reviews" "
Rating 2 - Terrible. 4 out of 126 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

5.6/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Yasuhito

Stayed 1 night in Aug 2024

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip through Java, stayed in one of the apartments. Very comfortable and, as usual, the staff, service and breakfast are excellent. Easy access to the tol and city Grab meals or room service are easy options.
Stayed 2 nights in Feb 2024

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As per usual, the breakfast was excellent, staff were very helpful and our stay was very comfortable. Our previous stay in an apartment was a little disappointing, but this time everything was great.
Stayed 1 night in Feb 2024

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Very comfortable, great breakfast, gym and pool are clean and functional. Staff are very helpful. Had not stayed here for a few years, but will be returning.
Stayed 3 nights in Oct 2022

8/10 Good

Low Peng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel like home
The hotel is quite old my clean and comfortable Service was good and staffs are friendly
Stayed 1 night in Apr 2020

2/10 Terrible

Teodoro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had been cheated by your extremnely high cost of the hotel on top of the officialm publiushed rate
Stayed 1 night in Sep 2019

8/10 Good

BoonHeng

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Stayed 3 nights in Dec 2018

8/10 Good

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty Good Value for a Pretty Old but Nice Hotel
Hotel is good value for what it offers. The rooms and facilities might look a little old, but they're alright. Didn't manage to try the breakfast, but will probably do so next time.
Stayed 2 nights in Nov 2018

8/10 Good

Rudy Bambang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Taro

Liked: Staff & service, property conditions & facilities, room comfort
Breakfast was good.
I can enjoy the breakfast.
Stayed 2 nights in Jun 2018

8/10 Good

Elaine

Liked: Cleanliness, staff & service, room comfort
The serviced apartments are very spacious. Clean but older. Breakfast (included) is great. Customer service is fantastic.
Stayed 2 nights in Feb 2018

8/10 Good

BoonHeng

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Bhaskar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Smoking Hotel
the service is about par. Every place in Hotel is smoking area, included rooms (there is non-smoking room).

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

4/10 Poor

Julie, SG

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel needs do extreme make over.
Towel changed color, dead croach inside bedroom slipper, bad smell of shower curtain. Old furniture.

8/10 Good

Willie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good live band
A peaceful and quiet location

8/10 Good

SN, Osaka

Liked: Staff & service, property conditions & facilities, room comfort
Excellent for My Business Trip
Have already stay in this hotel more than 6 times, and always feel comfortable with the friendliness and warm of the staff, also enjoy much the breakfast

4/10 Poor

Ichiro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surabaya Business stay
I have been staying at this hotel for past 10 years, but the condition of the room was getting worse every time. Specially at this time, there was no hand towel any more in the bath room, Bath Towel and Bed sheets are old and smelly. I would not come back to this hotel again.

6/10 Okay

Verified traveller

6/10 Okay

Verified traveller

not bad
three star quality for sure. no hot water during morning shower due to hot water pipe burst. No update about this from the staffs, not happy.

8/10 Good

frequent travel, sub

Liked: Cleanliness, staff & service, room comfort
Enjoyed my stay Was just one night but room was nice and. Lean and comfortable

6/10 Okay

Andrew, Singapore

Liked: Cleanliness, staff & service
A reasonable hotel
An average hotel, in need of renovation especially the bathroom. The bed was comfortable and the breakfast was reasonable. The hotel is in a good location regarding access to the airport