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"Absolutely wonderful from start to finish. Helpful and knowledgeable staff at check in, and above and beyond helpful when I checked out (I needed a European adapter and a place to work and the receptionist went and found me one - with a massive smile and happy disposition). I booked a King room for 1 person and was upgraded to a corner room with a view when I joined the Hyatt membership at the check in desk (took about 60 seconds to do!). What a lovely room too ... a weird shape as the building has angular corners, but that added to the character of the room. Every facility you could need is catered for and carefully stowed to keep the aesthetic look of the room clean and minimalistic. A lovely space for a single person or two people with not too much luggage. I can't say enough about the bar staff as they were so friendly and willing to have a conversation (I was on my own - female - on business). I guess the food is not what you would expect of a restaurant in a hotel as it is more like cafe food, but with an upmarket twist. Most of the items on the menu resemble burgers and wraps,but the fillings are far nicer than any you would get at a cafe. There are also many restaurants in very close proximity in The Circle area, spoilt for choice! It's a little walk from the exit at Zurich airport, and if I hadn't been so tired from walking nearly 2 miles in one day from one flight to another - via Munich :-( then it would not have bothered me in the slightest. "

"Would definitely come back "

"Nice and clean hotel , large rooms , nice stuff I do recommend it "

"Everything was as advertised and then some. The room was great, small by design but it didn't feel cramped. The room layout made it feel bigger than it was. Everything was clean, the staff were wonderful, the breakfast was all that I could ask for and then some. This is my second CitizenM visit. This one being the best to date."

"Good quadruple room for family with 2 teenage boys"

"Great"

"Very helpful staff at check-in. I liked the airport shuttle "

"Excellent customer service! Room was very clean, and they offer a variety of pillows which I've never seen before and thought was excellent!"

"a little hotel in the old city, very good breakfast, cozy room and bed, perfect location and helpful service"