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Mercure Sydney Parramatta

4.5 star property
Luxury Sydney hotel in Rosehill with a 24-hour fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Sydney Parramatta

Exterior
Front of property - evening/night
In-room safe, desk, laptop workspace, blackout curtains
Exterior
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Parking available
    Parking available
  • Room service
    Room service
  • Gym
    Gym
  • Air conditioning
    Air conditioning
The price is AU$161
includes taxes & fees
15 Dec - 16 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby
PARKROYAL Parramatta
Pool
Free WiFi
Restaurant
Air conditioning
8.6 out of 10, Excellent, (1002)
The price is AU$196
includes taxes & fees
13 Dec - 14 Dec
PARKROYAL Parramatta
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About the area

Map
106 Hassall Street, Rosehill, NSW, 2142

What's nearby

  • Rosehill Gardens Racecourse - 10 min walk - 0.9 km
  • Qudos Bank Arena - 6 min drive - 6.6 km
  • Accor Stadium - 6 min drive - 6.6 km
  • Westmead Hospital - 7 min drive - 5.1 km
  • Sydney Showground - 7 min drive - 7.6 km

Getting around

  • Sydney Camellia Station - 7 min walk
  • Castle Hill Station - 13 min drive
  • Sydney Airport (SYD) - 31 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪KFC - ‬2 min walk
  • ‪A2B Sweets & Restaurant - Sydney - ‬13 min walk
  • ‪Oliver Brown - ‬16 min walk
  • ‪Meraki Merchants - ‬13 min walk

About this property

Mercure Sydney Parramatta

Luxury family-friendly hotel near Rosehill Gardens Racecourse
Located close to Westmead Hospital and Qudos Bank Arena, Mercure Sydney Parramatta provides a terrace, a coffee shop/cafe and a garden. The on-site restaurant, M Restaurant and Bar, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers
  • An outdoor tennis court, self-parking (surcharge) and express check-out
  • Express check-in, babysitting (surcharge) and 1 meeting room
  • A lift, luggage storage and a porter/bellboy
Room features
All 165 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and desk chairs.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • HDTVs with premium channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Languages

Chinese (Mandarin), English, Italian, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (AUD 15 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • M Restaurant and Bar

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,431 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • HDTV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: AUD 15 per night
  • Cleaning/housekeeping/linen are available for an additional fee
  • Credit card charges are subject to a surcharge of 1.4 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Hotel Parramatta
Mercure Parramatta
Mercure Sydney Parramatta Hotel
Mercure Sydney Parramatta
Mercure Sydney Parramatta Hotel Rosehill
Mercure Hotel Sydney Parramatta
Mercure Hotel Rosehill
Mercure Sydney Parramatta Rosehill
Mercure Sydney Parramatta Hotel
Mercure Sydney Parramatta Rosehill
Mercure Sydney Parramatta Hotel Rosehill

Frequently asked questions

Does Mercure Sydney Parramatta have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Mercure Sydney Parramatta?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Mercure Sydney Parramatta on 15 Dec 2024 start from AU$161.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Sydney Parramatta pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure Sydney Parramatta?

Self-parking is available for AUD 15 per night.

What time is check-in at Mercure Sydney Parramatta?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Mercure Sydney Parramatta?

Checkout is at 11 AM.

Where is Mercure Sydney Parramatta located?

This family-friendly Sydney hotel is located in the entertainment district, within 3 mi (5 km) of Rosehill Gardens Racecourse and Westmead Hospital. Qudos Bank Arena and Accor Stadium are also within 6 mi (10 km). Sydney Camellia Station is 7 minutes by foot and Sydney Rosehill Station is 8 minutes.

Mercure Sydney Parramatta Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 346 out of 998 reviews" "
Rating 8 - Good. 357 out of 998 reviews" "
Rating 6 - Okay. 168 out of 998 reviews" "
Rating 4 - Poor. 89 out of 998 reviews" "
Rating 2 - Terrible. 38 out of 998 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Paul, Canton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jenny

Stayed 1 night in Oct 2024

8/10 Good

Sukritta

Stayed 1 night in Oct 2024

4/10 Poor

sonia

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is three star standard - no way is it 4.5 stars. Staff were lovely. But they were understaffed at breakfast so couldn’t keep up with the service. Breakfast food was good quality. But the room condition was quite frankly awful. Paint falling off the walls, mould on the bathroom tiles. Curtains looked like they were 30 year old. I booked a queen room but ended up with single beds. Room service finished at 9pm and there was only maccas or KFC to chose from for food. Fine if it had a 3 star rating. Awful for 4.5 star.
Stayed 1 night in Sep 2024

10/10 Excellent

Sharon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get around.
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Uncomfortable stay
Room was very noisy with motor noise running all night. They upgraded me to a king room but that was just 2 single beds pushed together with a gap in the middle. Sheet didn’t fit the bed and only covered 3/4 of the length. Entrance to the hotel was poorly lit and difficult to find when arriving at night.
Stayed 2 nights in Jul 2024

8/10 Good

Cassandra

Stayed 1 night in May 2024

10/10 Excellent

Atta-ul Momin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at Mercure Parramatta and I must say it exceeded all my expectations. From the moment I arrived, the staff was incredibly welcoming and attentive. The check-in process was smooth and efficient, and I was delighted with the room upgraded for me without any extra charges. assigned to me. The room was spacious, well-appointed, and spotlessly clean. The bed was extremely comfortable, ensuring a great night's sleep. I also appreciated the thoughtful amenities provided, which added an extra touch of luxury to my stay. The hotel's facilities were top-notch. The hotel's location was also perfect, providing easy access to the venue we were attending. One of the highlights of my stay was the exceptional service from the hotel staff. They were always ready to assist with a smile, and their attention to detail truly made me feel valued as a guest. Overall, my stay at Mercure Parramatta was outstanding, and I would highly recommend this hotel to anyone looking for a comfortable and memorable experience. I look forward to returning in the future. Thank you.
Stayed 3 nights in Jul 2024

6/10 Okay

Andrew

Stayed 3 nights in Mar 2024

8/10 Good

Arslan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Bob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great,lovely breakfast,gym was ok ,2 good treadmills,bike not going tho
Stayed 7 nights in Jul 2024

8/10 Good

Philip

Travelled with partner
Liked: Cleanliness, staff & service
it was just what we wanted
Stayed 3 nights in Jun 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Lee

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Stayed on a Sunday. No dining or bar facilities available.
Stayed 1 night in Jun 2024

10/10 Excellent

James

Stayed 1 night in Jun 2024

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
0
Stayed 1 night in May 2024

10/10 Excellent

raymon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CLEAN , FRIENDLY AND WELL PLACED FOR OUR RECENT STAY ON SYDNEY
Stayed 1 night in May 2024

8/10 Good

Teresia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Paul

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Teagan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Paige

Stayed 1 night in Apr 2024

10/10 Excellent

Sally

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and close to where we wanted to go
Stayed 1 night in Apr 2024

10/10 Excellent

Sonya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Apr 2024

General hotel information

Reasons to Book
Room Cleanliness & Property Cleanliness
Check-In Time
2:00 PM
Check-Out Time
11:00 AM
Star Rating
4.5