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Mercure Sydney Parramatta

4.5 star property
Luxury hotel with 24-hour fitness centre and 24-hour front desk

Photo gallery for Mercure Sydney Parramatta

Exterior
Sports facility
Exterior
Front of property - evening/night
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Room service
  • Gym
  • Housekeeping
The current price is AU$191
includes taxes & fees
16 Mar - 17 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Rainfall showerhead
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Rainfall showerhead
Eco-friendly toiletries
  • 32.0 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed

In-room safe, individually furnished, desk, laptop workspace

Junior Suite, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Rainfall showerhead
Eco-friendly toiletries
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Rainfall showerhead
Eco-friendly toiletries
  • 33.1 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Novotel Sydney Parramatta

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
7.6 out of 10, Good, 1,001 reviews
The price is AU$208
includes taxes & fees
16 Mar - 17 Mar
Novotel Sydney Parramatta
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About the area

Map
106 Hassall Street, Rosehill, NSW, 2142

What's nearby

  • Rosehill Gardens Racecourse - 10 min walk - 0.9 km
  • Qudos Bank Arena - 6 min drive - 6.6 km
  • Accor Stadium - 6 min drive - 6.6 km
  • Westmead Hospital - 7 min drive - 5.1 km
  • Sydney Showground - 7 min drive - 7.6 km

Getting around

  • Sydney Camellia Station - 7 min walk
  • Castle Hill Station - 13 min drive
  • Sydney Airport (SYD) - 31 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪KFC - ‬2 min walk
  • ‪A2B Sweets & Restaurant - Sydney - ‬13 min walk
  • ‪Oliver Brown - ‬16 min walk
  • ‪Meraki Merchants - ‬13 min walk

About this property

Mercure Sydney Parramatta

Luxury family-friendly hotel near Rosehill Gardens Racecourse
Located close to Westmead Hospital and Qudos Bank Arena, Mercure Sydney Parramatta provides a terrace, a coffee shop/cafe and a garden. The on-site restaurant, M Restaurant and Bar, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers
  • An outdoor tennis court, self-parking (surcharge) and express check-out
  • Express check-in, babysitting (surcharge) and a front desk safe
  • A water dispenser, a 24-hour front desk and luggage storage
Room features
All 165 individually furnished rooms offer thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities such as free WiFi and desk chairs.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • HDTVs with premium channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Languages

Chinese (Mandarin), English, Italian, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (AUD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • M Restaurant and Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,431 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • HDTV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self-parking fee: AUD 20 per night (in/out privileges)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Credit card charges are subject to a surcharge of 1.4 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 17 065 560 885

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Hotel Parramatta
Mercure Parramatta
Mercure Sydney Parramatta Hotel
Mercure Sydney Parramatta
Mercure Sydney Parramatta Hotel Rosehill
Mercure Hotel Sydney Parramatta
Mercure Hotel Rosehill
Mercure Sydney Parramatta Rosehill
Mercure Sydney Parramatta Hotel
Mercure Sydney Parramatta Rosehill
Mercure Sydney Parramatta Hotel Rosehill

Frequently asked questions

Does Mercure Sydney Parramatta have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Mercure Sydney Parramatta?

As of 11 Mar 2025, prices found for a 1-night stay for 2 adults at Mercure Sydney Parramatta on 16 Mar 2025 start from AU$191.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Sydney Parramatta pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure Sydney Parramatta?

Self-parking is available for AUD 20 per night.

What time is check-in at Mercure Sydney Parramatta?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Mercure Sydney Parramatta?

Checkout is at 11 AM.

Where is Mercure Sydney Parramatta located?

This family-friendly Sydney hotel is located in the entertainment district, within 3 mi (5 km) of Rosehill Gardens Racecourse and Westmead Hospital. Qudos Bank Arena and Accor Stadium are also within 6 mi (10 km). Sydney Camellia Station is 7 minutes by foot and Sydney Rosehill Station is 8 minutes.

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Mercure Sydney Parramatta Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 339 out of 998 reviews
Rating 8 - Good. 351 out of 998 reviews
Rating 6 - Okay. 172 out of 998 reviews
Rating 4 - Poor. 93 out of 998 reviews
Rating 2 - Terrible. 43 out of 998 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Megan

The beds were comfortable, the staff were very attentive, and the breakfast was great. The pool was heated and open until 10pm which was fantastic after long days playing sport. We would happily stay here again
Stayed 2 nights in Feb 2025

10/10 Excellent

Cameron

Staff were excellent & very helpful.
Stayed 1 night in Jan 2025

8/10 Good

Urima

Friendly staff.
Stayed 2 nights in Jan 2025

2/10 Terrible

Terrence

Liked: Staff & service
Disliked: Cleanliness
3 days 4 people 2 towel. Never cleaned the room in 3 days
Stayed 3 nights in Feb 2025

10/10 Excellent

Andrea

Thankyou for the wonderful hospitality shown by all the staff and we enjoyed the local last minute dinner options
Stayed 2 nights in Nov 2024

2/10 Terrible

Bosco

Disliked: Property conditions & facilities
Property is aged
Stayed 3 nights in Jan 2025

10/10 Excellent

annalise

Friendly staff
Stayed 2 nights in Nov 2024

8/10 Good

Paul

Not a lot in the area. Hotel restaurant not open on weekends
Stayed 1 night in Jan 2025

8/10 Good

Mehdi

Cleanliness
Stayed 2 nights in Jan 2025

10/10 Excellent

Alex

Good serv
Stayed 1 night in Dec 2024

4/10 Poor

Grant

Liked: Cleanliness, property conditions & facilities
On arrival in our first room my wife & I were met with the stink of wet carpet as the fridge must have leaked & a loud fan/dryer was in operation. The second room had two single beds, no double bed, a broken power point, stained towel, upside down toilet roll holder (so the roll kept falling off), the shower flooded the bathroom, no toilet brush, the soap dispenser was placed over a metre from the sink & the corridor smelt. The whole place looked tired & in need of a re-paint & general clean
Stayed 1 night in Mar 2025

4/10 Poor

Matika

Disliked: Cleanliness
The restaurant was great, however we woke to find bed bugs in our room.
Stayed 1 night in Oct 2024

4/10 Poor

Judith

Liked: Cleanliness, amenities, property conditions & facilities
A lot of things were needed that had to be supplied by our own
Stayed 4 nights in Jan 2025

2/10 Terrible

Abdifatah

Disliked: Staff & service, property conditions & facilities
Will not recommend at all could have stayed elsewhere if I knew it
Stayed 3 nights in Dec 2024

4/10 Poor

Odette

Disliked: Property conditions & facilities
A very tired hotel needing upgrading.
Stayed 1 night in Nov 2024

4/10 Poor

Blake

Liked: Cleanliness, property conditions & facilities
the bed was so soft. We didn't have a phone in our room. The waterfall showerhead was on the side of the shower, so you had to press up to the wall to get wet. Facilities outside of the room were quite good.
Stayed 1 night in Nov 2024

6/10 Okay

Nicole

Disappointed restaurant and room service only during the week, so wasnt available. This wasnt clear. Communication wasnt easy, I sent numerous messages and tried to call and no response. example - I sent a message requesting portacot, no acknowledgement and I made other arrangements, then showed up with a portacot in the room - good thing was that I wasnt charged.
Stayed 1 night in Feb 2025

10/10 Excellent

Sally

Very clean and close to where we wanted to go
Stayed 1 night in Apr 2024

6/10 Okay

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Quite disappointing
Very tired and in need of TLC Musty smell Good location Served its purpose however very disappointing Restaurant was not open on a Saturday night
Stayed 1 night in Nov 2024

6/10 Okay

Mitch

Liked: Cleanliness, property conditions & facilities
Rooms spacious. Good for families. Bathrooms very old, mould on tiles and shower curtain very bad. Had requested and confirmed direct with property x3 rooms side by side, however on checkin all rooms on separate floors.
Stayed 1 night in Oct 2024

10/10 Excellent

raymon

CLEAN , FRIENDLY AND WELL PLACED FOR OUR RECENT STAY ON SYDNEY
Stayed 1 night in May 2024

10/10 Excellent

Sonya

Very friendly staff
Stayed 1 night in Apr 2024

10/10 Excellent

David

Great stay cheers
Stayed 1 night in Feb 2024

2/10 Terrible

Anushri

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Dirty not worth the price
Felt like a 2star hotel mould in the bathroom towel was dirty
Stayed 1 night in Nov 2024

8/10 Good

Alan

nice hotel
Stayed 1 night in Nov 2023