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Swissotel Sydney

5.0 star property
Luxury Sydney hotel connected to a shopping centre, steps from State Theatre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Swissotel Sydney

Exterior
Outdoor pool, open 6:00 AM to 10:00 PM, free pool cabanas, pool loungers
Premium bedding, minibar, in-room safe, desk
Executive Suite, 1 King Bed with Sofa bed, Club lounge access (Living Room)
Outdoor pool, open 6:00 AM to 10:00 PM, free pool cabanas, pool loungers

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Room service
  • Parking available
The price is AU$275
includes taxes & fees
12 Jan - 13 Jan 2025

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Twin Room, Multiple Beds (Swiss Select)

View from room

Twin Room, Multiple Beds (Swiss Select)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 36 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed, Business Lounge Access

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed, Business Lounge Access

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 53 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

View from room

Room, 1 King Bed, Corner

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 34 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier King Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Premier King Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss, Executive Room, 1 King Bed, Business Lounge Access

Premium bedding, minibar, in-room safe, desk

Swiss, Executive Room, 1 King Bed, Business Lounge Access

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss, Executive Twin Room, 2 Double Beds, Business Lounge Access

Premium bedding, minibar, in-room safe, desk

Swiss, Executive Twin Room, 2 Double Beds, Business Lounge Access

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Twin Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Premier Twin Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Room, 1 King Bed, Business Lounge Access (High Floor)

Signature Room, 1 King Bed, Club lounge access (High Floor)

Signature Room, 1 King Bed, Business Lounge Access (High Floor)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 1 King Bed, Balcony (Business Lounge Access, High Floor)

Premium bedding, minibar, in-room safe, desk

Signature Room, 1 King Bed, Balcony (Business Lounge Access, High Floor)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Swiss Advantage Room, Twin Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Swiss Advantage Room, Twin Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Suite, 1 King Bed, Business Lounge Access (Skyline)

Premium bedding, minibar, in-room safe, desk

Signature Suite, 1 King Bed, Business Lounge Access (Skyline)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 66 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Swiss Advantage Room, Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Swiss Advantage Room, Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Business Lounge Access (Living Room)

Executive Suite, 1 King Bed with Sofa bed, Club lounge access (Living Room)

Executive Suite, 1 King Bed with Sofa bed, Business Lounge Access (Living Room)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 53 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony, Corner

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Balcony, Corner

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed
Restaurant

PARKROYAL Darling Harbour, Sydney

Free WiFi
Restaurant
Air conditioning
Gym
9.0 out of 10, Wonderful, (1387)
The price is AU$290
includes taxes & fees
5 Jan - 6 Jan 2025
PARKROYAL Darling Harbour, Sydney
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About the area

Map
68 Market Street, Sydney, NSW, 2000

What's nearby

  • Queen Victoria Building - 1 min walk
  • Sydney Tower Eye - 2 min walk
  • Pitt Street Mall - 3 min walk
  • Royal Botanic Gardens - 15 min walk
  • Circular Quay - 18 min walk

Getting around

  • Town Hall Station - 4 min walk
  • Sydney Circular Quay Station - 14 min walk
  • Sydney Airport (SYD) - 27 min drive

Restaurants

  • ‪T2 - ‬5 min walk
  • ‪Parlour Cucina - ‬1 min walk
  • ‪Gowings Bar & Grill - ‬1 min walk
  • ‪The Tea Room - ‬6 min walk
  • ‪Old Vienna Coffee House - ‬1 min walk

About this property

Swissotel Sydney

Luxury hotel near Queen Victoria Building
Located close to State Theatre and Strand Arcade, Swissotel Sydney provides a shopping centre on-site, a coffee shop/cafe and dry cleaning/laundry services. Treat yourself to a massage at Spa & Sport, the on-site spa. The on-site local cuisine restaurant, Ten Stories, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with an outdoor entertainment area and a bar.
You'll also enjoy perks such as:
  • An outdoor pool with free cabanas and sunloungers
  • Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
  • Access to a nearby indoor pool, express check-out and concierge services
  • A 24-hour front desk, luggage storage and tour/ticket information
  • Guest reviews say great things the breakfast, helpful staff and proximity to shopping
Room features
All 369 rooms have comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and laptop-friendly workspaces. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with free toiletries and hairdryers
  • 40-inch LCD TVs with cable channels
  • Wardrobes/cupboards, free infant beds and free tea bags/instant coffee

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (AUD 60 per day)
  • Limo/town car service
  • Secured, covered valet parking on site (AUD 100 per day)
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 44 for adults and AUD 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Arches on Market
  • ONEA
  • Ten Stories

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool (guest access)
  • Outdoor pool
  • Shopping centre

Family friendly

  • Access to nearby indoor pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,958 square feet of conference space
  • 8 meeting rooms
  • Business centre

Outdoors

  • Free pool cabanas
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 75.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately AUD 44 for adults and from AUD 16 for children
  • Valet parking fee: AUD 100 per day
  • Nearby parking fee: AUD 60 per day (1148 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Onsite credit card payments are subject to a surcharge of 1.5% for Visa and Mastercard or 3% for American Express, JCB, or Diners Club cards.

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Swissotel Sydney Hotel
Swissotel Hotel Sydney
Swissotel Sydney
Sydney Swissotel
Swissotel Sydney Hotel Sydney
Sydney Swissotel Hotel
Swissotel Sydney Hotel
Swissotel Sydney Sydney
Swissotel Sydney Hotel Sydney

Frequently asked questions

Does Swissotel Sydney have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at Swissotel Sydney?

As of 30 Dec 2024, prices found for a 1-night stay for 2 adults at Swissotel Sydney on 12 Jan 2025 start from AU$275.0, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Swissotel Sydney pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Swissotel Sydney?

Valet parking is available for AUD 100 per day.

What time is check-in at Swissotel Sydney?

Check-in start time: 3 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Swissotel Sydney?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Swissotel Sydney located?

Located in Sydney Central Business District, this luxury hotel is steps away from State Theatre, Queen Victoria Building and Westfield Shopping Centre. Sydney Tower Eye and Strand Arcade are just steps away. Town Hall Station is only a 4-minute walk and St. James Station is 5 minutes.

Reviews

8.6

Excellent

Rating 10 - Excellent. 585 out of 1014 reviews" "
Rating 8 - Good. 250 out of 1014 reviews" "
Rating 6 - Okay. 97 out of 1014 reviews" "
Rating 4 - Poor. 43 out of 1014 reviews" "
Rating 2 - Terrible. 39 out of 1014 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Charlie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and very helpful staff
Stayed 1 night in Dec 2024

8/10 Good

Kelly

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff are very responsive and friendly supportive. During Xmas I think the hotel should provide more Xmas food options for their guests.
Stayed 6 nights in Dec 2024

6/10 Okay

Rochelle

Liked: Cleanliness, amenities, property conditions & facilities
Property itself is fantastic but I felt they were understaffed and wait times were to long, check in time was an hour after we were supposed to be in.
Stayed 1 night in Dec 2024

4/10 Poor

MEMORY

Disliked: Property conditions & facilities
N/a
Stayed 1 night in Oct 2024

10/10 Excellent

Nadine

Travelled with family
Right in the heart of the shopping and entertainment precinct of Sydney. The hotel offers great facilities for families, in luxurious surroundings. Highly recommended.
Stayed 1 night in Dec 2024

10/10 Excellent

Anson

Liked: Cleanliness, property conditions & facilities
Na
Stayed 3 nights in Dec 2024

10/10 Excellent

David

Stayed 4 nights in Nov 2024

8/10 Good

Robert

Stayed 3 nights in Nov 2024

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities
Well located to shops and main train links. Comfortable bed and pillows.
Stayed 3 nights in Dec 2024

10/10 Excellent

Xiaohan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, I love this hotel, especially the location of the hotel is very convenient for everyone. And all the staff members are very nice and professional, love them. But I didn't enjoy the view from my room. It felt have nothing outside the window. All I could see was the roofs of nearby small buildings, and taller ones blocked my view of the outside, like streets or anything interesting. I had no idea which appliance was making noise with whole night kept me awake.
Stayed 4 nights in Nov 2024

10/10 Excellent

STACEY MARIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 6 nights in Nov 2024

10/10 Excellent

Cleonice

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and very friendly staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

Naomi, Kingston

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodation close to shopping and transport. Lovely staff to help you with your bags. Rooms were quiet, and had a massive bathroom. The gym was well equipped but the pool was smaller than I had envisaged.
Stayed 4 nights in Nov 2024

10/10 Excellent

Mun Yi

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Oct 2024

2/10 Terrible

Stacey

Stayed 3 nights in Oct 2024

10/10 Excellent

XIAO PHILIP

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and clean

2/10 Terrible

Linda

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Only stayed for 6 hours after our flight was cancelled. Wish we could have stayed longer to enjoy the facilities
Stayed 1 night in Nov 2024

8/10 Good

Natsuki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Danielle

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Blerina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Tonia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Perfect location to access shopping, dining and public transport options. Comfortable beds. In room tv with casting from device never worked, wifi not great. A compendium in room instead of trying to download from QR code would have been better for info about the hotel (understand this is likely to decrease printing etc but QR codes didn’t work easily and no info about what time breakfast etc was or phone numbers within the hotel like housekeeping). Pool was quite cold even on a hot 30deg day, ? Not heated. Breakfast buffet was quite bland and basic. Egg station with pre-cooked then re-heated poached eggs were cold and well over cooked. Ok if you like hard eggs I guess. Need these to be made to order if there is an egg station.Coffee station only, barista coffees extra charge.
Stayed 4 nights in Nov 2024

10/10 Excellent

Justine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean, spacious amenities. Staff were very helpful and attentive
Stayed 1 night in Oct 2024

10/10 Excellent

Thi Kieu My

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids loved the Swissotel. Our room had a full view of Sydney Centrepoint Tower. Excellent location to trams, shops and food. Ideal for family with kids. As a bonus, we had access to seeing Ariana Grande (my daughter's favourite singer) for her 'Wicked' Premier which was across the road from our hotel. Staff service was outstanding. Thank you, Swissotel.
Stayed 3 nights in Nov 2024

6/10 Okay

Philippa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need to get there Valet service up to date. I was told 20minutes but because a big group came in it was 45 minutes. I was inline before the group so I should have been attended to beforehand. I was happy, and we were late for our concert.
Stayed 1 night in Oct 2024

6/10 Okay

Daniel

Business traveller
Liked: Cleanliness, property conditions & facilities
This was the second time I stayed as I thought I would give it a go again after a very average to poor first experience. The hotel is very nice and the location is very central however the staff still let it down. I think it comes down to the fact they have no sense of urgency even for small simple requests. I do not think I will stay again and may just book at the QT across the road from now on.
Stayed 1 night in Oct 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
5.0