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"Friendly and very helpful staff. Rooms and facilities are as advertised and very convenient location. "

"Wonderful little hotel, perfectly located for Hoi An old town."

"This place is really a hidden gem! It’s walking distance from old town Hoi-An and some great restaurants. The hospitality of the staff is unmatched and I facilities is impeccably clean. I could not ask for mor and wouldnt think twice about returning!"

"Nice and clean hotel. Spa super cool. "

"We booked 8 nights here. The hotel is well maintained and the pool area is pristine. The room has ample space compared to other hotels. The Wi-Fi and English speaking television shows and movies are a bonus. The breakfast buffet is delicious, and it has a wide variety of food to choose from. The omelettes are the best… made with fresh eggs. Most of all, the staff is a “top-notch” team who deserves recognition for their professionalism and attentiveness to details. We were amazed at how hard they work together to accommodate the guests. They always provided service with such wonderful smiles and a bit of humor! The desk staff (Ruby and Henry) really shine when it comes to providing recommendations, making reservations, arranging transportation, purchasing show tickets or tours, and tracking laundry services. We are now in Da Nang, and truly miss the Gemside River Resort, especially the staff. If we go back to Hoi An, we would not hesitate to book here again. Thumbs Up and hope to see you all soon. "

"The stay was excellent and enjoyable. It was very luxurious with comfty pillows and an amazing bed! Thank you to the whole team including Leo, Summer and Tuan! Highly recommend. Friendly services and such good service!"

"Lovely hotel and great location! We stayed here a few nights and enjoyed walking about to the main old centre. Staff are lovely and helpful, enjoyed the hotel rooms and breakfast which had everything we needed."

"Excellent service"

"Nice oasis of comfort and luxury in the heart of the Old Quarter. Roof top restaurant/bar was a super location for delicious breakfast each morning. Staff was super helpful - saved the day when one of our visa's got held up in the bureaucracy. "