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"The property is unbelievable. The location is beautiful and right across the street from the Tokyo Tower. This is a luxury hotel and the staff is more than 5 stars! The suite we had was extremely spacious and well appointed. Many amenities and anything you need is in the room. The property has more than 5 restaurants, wedding salon, spa, health club, poll with saunas, convenience store, many shops and a delightful lounge overlooking the Tokyo Tower and waterfalls for afternoon tea or lunch. This hotel is located in a park and has several shrines on site to walk through. The area is Ginza and easy to take car service, uber, taxi anywhere you want to go. Everything is nearby. I would highly recommend this extraordinary hotel and will definitely be staying here on my return to Tokyo. "

"Great service from all the staff. Thank you"

"The entire staff was top notch. Everyone from the front desk to the housekeeping to the restaurant workers and masseuse was excellent. Hats of to the bakers in particular, I loved the pastries! When I visit again, I would be happy to stay at the Keio Plaza!"

"Friendly staff. "

"Absolutely wonderful hotel. Staff were extremely friendly and helpful. Tokyo was amazing. I couldn’t recommend this hotel enough. We were concerned the rooms would be small based on other reviews. I’m 5,11 and the bed was fine for me. Suitcases stored under the beds and plenty of room for the 3 of us. The worst thing about the hotel was having to go home to Ireland 😭"

"Convenient and clean. Solid place to stay at if you fly out of Henada. "

"This hotel is very friendly to foreigners. The rooms are small but very cozy so we opted for 2 rooms for 4 people. There’s 2 convenient stores, a self service currency exchange machine, a self-service coin laundry, tons of restaurants, a spa, a pharmacy, walking distance to the Shinjuku Train/Metro station but far enough away from the crowds of rush hours. Etc. etc. It is also a main dropoff/pickup stop for the Airport Limousine Bus so it’s easy to get to and from Narita and Haneda Airports. "

"We stayed here for 7 days. I love the location. Close to airport limousine bus stop, train stations, sensoji temple, shopping places and restaurants. Plus the room is spacious. Will definitely come back and recommend this hotel."

"Wonderful stay at a beautiful property. Highly would recommend this place. "