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"The staff were very friendly and welcoming and keen to go out of their way to help. The property is very conveniently located for accessing most things in central Taunton."

"Beautiful hotel with lots of history Food was amazing we had an evening meal and breakfast Room was beautifully decorated and clean Staff very friendly "

"The hotel was clean, only downside is lots of flies in the restaurant area around the windows and in our room the paintwork was a bit shoddy. Tea and coffee was filled back up daily. Reception staff were friendly enough, as restaurant staff. Did witness one woman in particular who was bringing food out drop food on 3 guests and also some on the floor . We hadn't planned to go in the caves initially, as the hotel was a base more so for us, but we did in the end and they were good..would have been nice to have done an add on ticket at a reduced price as we were staying in the hotel though..i know you can do this whilst booking, but would've been nice to still have had it as an option. All in all avery pleasant place to stay."

"Lovely 2 night stay. Bed was really comfortable, the bathroom needs a revamp but was functional. Excellent breakfast. Would recommend a short stay"

"All good!"

"We had a lovely spacious room "

"Friendly helpful staff . Very clean, nice room with comfy bed and nice bath. Menu looked good value for money. Good location with pub and shops nearby. Lovely pool with great jacuzzi and sauna. "

"With a passable rating I wasn’t sure before arriving but it should have a higher score Reception staff was fantastic ,great location ,great set up Only small niggles is it needs more plugs in the room and it’s a few flights of stairs with no lift but otherwise fantastic for the price "

"All very impressive and good value on the basis of my booking"