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Crystal Palace Hotel

3.0 star property
Powdery heaven for skiers, close to Freedom Square

Photo gallery for Crystal Palace Hotel

Front of property - evening/night
Frette Italian sheets, down duvets, pillow-top beds, desk
Check-in/check-out kiosk
Front of property
Daily breakfast for a fee

Reviews

5.8 out of 10

Popular amenities

  • Parking available
  • Pet-friendly
  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Balcony
Air conditioning
TV
Pillow-top bed
Down duvet
Frette Italian bed sheets
Private bathroom
Satellite channels
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

Highlights

Air conditioning
TV
Pillow-top bed
Down duvet
Frette Italian bed sheets
Private bathroom
Satellite channels
Desk
  • 19 sq m
  • Sleeps 1
  • 1 Single Bed
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About the area

Map
10 Alexander Tsurtsumia Street, Tbilisi, 0103

What's nearby

  • Chreli Abano Sulphur Bath and Spa - 16 min walk - 1.3 km
  • Shardeni Street - 17 min walk - 1.5 km
  • Bridge of Peace - 17 min walk - 1.5 km
  • Freedom Square - 2 min drive - 1.8 km
  • St. George Statue - 2 min drive - 1.8 km

Getting around

  • Avlabari Station - 9 min walk
  • Tbilisi Central Station - 16 min drive
  • Tbilisi (TBS-Tbilisi Intl.) - 13 min drive

Restaurants

  • ‪Umfaris - ‬12 min walk
  • ‪Khedi Restaurant - ‬5 min walk
  • ‪Khinkali House - ‬9 min walk
  • ‪Maspindzelo | მასპინძელო - ‬4 min drive
  • ‪Coffee line - ‬9 min walk

About this property

Crystal Palace Hotel

Hotel near Freedom Square
Consider a stay at Crystal Palace Hotel and take advantage of a nightclub, a free daily manager's reception and a garden. Hit the slopes at this hotel featuring a ski shuttle. In addition to dry cleaning/laundry services, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-in
  • A reception hall, a 24-hour front desk and multilingual staff
Room features
All guest rooms at Crystal Palace Hotel boast comforts, such as 24-hour room service and air conditioning, in addition to amenities, such as free WiFi.
Other amenities include:
  • Frette Italian sheets, pillowtop mattresses and down duvets
  • Bathrooms with showers and free toiletries
  • TVs with satellite channels
  • Limited housekeeping, desks and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) during limited hours on request
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast available 8 AM to 11 AM for a fee
  • Free daily manager's reception

Things to do

  • Nightclub

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Built in 2015
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Down comforter
  • Frette Italian sheets
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Phone

Policies

Check-in

Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: GEL 50

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

This property will be closed from 27 October 2023 to 26 October 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GEL 60 per pet, per day
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GEL 15.0 per day.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: GEL 80 per vehicle (return)
  • Pet fee: GEL 60 per pet, per day
  • Late check-out fee: GEL 50 (subject to availability)
  • Rollaway bed fee: GEL 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards

We should mention

This property does not have any lifts
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Property is also known as

Crystal Palace Hotel Tbilisi
Crystal Palace Tbilisi
Crystal Palace Hotel Hotel
Crystal Palace Hotel Tbilisi
Crystal Palace Hotel Hotel Tbilisi

Frequently asked questions

Is Crystal Palace Hotel pet-friendly?

Yes, Crystal Palace Hotel allows pets (limit 1 total). There's a fee of GEL 60 per pet, per day.

How much is parking at Crystal Palace Hotel?

Self-parking is free at this property.

What time is check-in at Crystal Palace Hotel?

Check-in end time: anytime.

What time is check-out at Crystal Palace Hotel?

Checkout is at noon. Late checkout is available for GEL 50 (subject to availability).

Does Crystal Palace Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GEL 80 per vehicle applies.

Where is Crystal Palace Hotel located?

Located near the slopes, this Old Tbilisi hotel is situated in the city centre and within 1 mile (2 km) of Holy Trinity Cathedral of Tbilisi, Shardeni Street and Rike Park. Metekhi Church and Monument of King Vakhtang Gorgasali are also within 15 minutes. Avlabari Station is 9 minutes by foot.

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Crystal Palace Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 3 out of 14 reviews
Rating 8 - Good. 2 out of 14 reviews
Rating 6 - Okay. 3 out of 14 reviews
Rating 4 - Poor. 2 out of 14 reviews
Rating 2 - Terrible. 4 out of 14 reviews

5.6/10

Cleanliness

6.4/10

Staff & service

10/10

Amenities

5.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Abbas

Liked: Cleanliness
Excellent and cheap 👌
Stayed 5 nights in Sep 2023

10/10 Excellent

Asif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very close to all services we required and Mr. Kakha is excellent supportive and friendly person, He came to pick us from Airport as we requested him.
Stayed 1 night in Apr 2022

8/10 Good

Murman

Stayed 1 night in Nov 2021

10/10 Excellent

Leah, Kuwait

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner is so amazing person we had a bad experience from the boarder but he never never left us he done alots of help.the hotel is different now lots of changes actually.i will totally recommend to others..
Stayed 4 nights in Feb 2020

2/10 Terrible

Eyup

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible

Room smelled terrible and the bed felt very dirty and uncomfortable. Left after one night and found a different hotel.
Stayed 2 nights in Jun 2018

6/10 Okay

Nenad

Stayed 4 nights in Oct 2017

2/10 Terrible

Tarek

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast not good, the bed sheet are dirty they didn't change them only after many requests. no toileters in bathroom, no place to arrange our things. No light in the room only two lamps working from 10 lamps.

4/10 Poor

scottie, scotland

Disliked: Property conditions & facilities

Budget hotel out of city centre

Hotel is a 45minute walk from the old town centre on a busy road at the edge of a roundabout. Our room was simplify furnished with a wet room en suite. The room had a four bar electrical socket for UK plugs which had been bare wired into the two pin socket which is a fire hazard. There were no towels in the room but on request one bath towel and a handtowel were provided for two occupants to share. There are no dining facilities so the buffet breakfast was delivered to your room. It consisted of bread, ham,cheese and biscuits, 2 pieces of each per person along with a Luke warm cup of black coffee or black tea. No milk available. There is no bar but bottles of water or beer can be bought from reception. There are no other facilities at the hotel. The receptionist is helpful and can order a local taxi for you though this costs four times more than flagging a taxi on the street.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Teleurstellend

Het hotel was overboekt. We hebben eerst een andere (mindere) kamer gekregen. De airco was kapot, kon hier maar op 1 stand, veel te heet. De kraan van de douche hing half uit de muur. De badkamer was niet schoon, veel haar in de douche. Moesten zelf om nieuw toiletpapier vragen. Het ontbijt was op de kamer, alleen koffie met koek of thee met brood (2 oude witte sneetjes). Komen we 's avonds laat terug op de kamer, stond de ontbijtboel er nog. Geen bedden opgemaakt, niet schoon gemaakt. Na twee dagen gelukkig wel de goede kamer gekregen. Er heeft helemaal geen schoonmaak van de kamers plaats gevonden, geen bedden opgemaakt, geen schone handdoeken gebracht (ook al lagen ze op de grond midden in de kamer. Ontbijt is wel opgehaald omdat we daar om hadden gevraagd. Dit hotel is zeker geen aanrader!!

6/10 Okay

Tse, 名古屋市

観光地から少し遠いホテル

第一印象は、有名な観光地から少し離れている気がした。スタッフの対応は良くないと思ったが、部屋が広くて、設備が良い。

2/10 Terrible

johan, zaanstreek

Disliked: Cleanliness, property conditions & facilities, room comfort
het hotel staat ver buiten het centrum op een zeer slechte locatie . het koste veel moeite om een taxi te vinden die me er heen wilde brengen en het wist te vinden. bij aankomst werd me zeer vriendelijk verteld dat het hotel overboekt was en er geen kamer leeg was op de reservering staat ...deze boeking kan niet gerestitueerd , geannuleerd of gewijzigd worden. blijkbaar toch wel , na een half uur wachten werd ik door 2 niet nederlands of engels sprekende mannen naar een ander hotel gebracht. BEST HOTEL tsurtsumia str 10 daar was een spanjaard die het zelfde was overkomen.

6/10 Okay

ひらはら, K

エクスペディアの地図が間違ってるホテル！

ホテルと確認を取り、大至急エクスペディアの地図を訂正してください。 本来ならかなり分かりやすい場所にあるこのホテル、地図が間違っているために、ホテルにたどり着くのが大変でした。 部屋はまあまあ清潔でしたが、シャワーの水圧に難ありですね。お湯は出ました。 朝食は簡単な物ではありますが、わざわざ部屋に運んできてくれます。ありがたい。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service