Family Hotels & Resorts in Tenglo Island

"Amazing service from Carlos at front desk. He did everything he could to accommodate us. Such a great asset for the hotel. Great customer service and always with a smile on his face!!! Thank you! "

"This was one of the best hotels I’ve stayed in. Great price but most of all the staff was spectacular. Friendly and helpful would be an understatement. The front desk as well as the morning restaurant staff seemed to continually go above and beyond to make it an excellent experience for me. Breakfast display was delightful with always fresh fruit and proteins ( I didn’t eat the large assortment of pastries) I left for 10 days to Cochamo and when I returned they remembered everything we liked and would want. Above and beyond service. Also, location is perfect, 1 minute walk to the main grocery store 2 mins to restaurants and shopping and beach. Highly recommend "

"We were very impressed and enjoyed our stay. Very friendly and helpful staff. Thank you"

"Stayed here for four nights with my son. The front desk service we received from Felipe was top notch! He was so polite and gave us a wonderful welcome. He went over all the amenities and was so helpful when we had questions. The staff in the spa were wonderful as well. I wish we could have stayed longer, but hope to return for another visit soon! "

"Some aspects of the hotel are in disrepair (ie. door handles, one of the numbers for my room number was missing). The only real complaint I had, which I shared at reception and they received the feedback well, was that I placed the do not disturb sign on my door before leaving for an activity during the day; I had all my belongings spread over the room and I did not have the energy or time to put them away. While I was gone, the cleaning staff entered the room to clean. Nothing was missing, but it did feel like a boundary was not respected. Otherwise, the room was very comfortable. The breakfast buffet was delicious and had many options. And the staff I interacted with was quite friendly. I had a rental car and their private parking lot was safe. "