8/10 Good
Stephen
21 Apr 2024
Disliked: Communication
Overall this is a nice clean apartment other than the sliding glass doors that needed a good clean; we did this ourselves to enjoy the fabulous view.
The property manager East Coast Getaways were all but useless with communication.
I expect that guests are given instructions as to key pickup, building access and parking instructions well ahead of check in time and not 2 hours before and only because we chased it disconcertedly.
As it was, the office was closed / unattended, phone calls to the office went to message bank. Tried to email the office and the email address bounced.
We ended having to call / text the emergency contact mobile number for East Coast Getaways just to
arrange the needful as above.
Stephen
Stayed 1 night in Apr 2024