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"Customer service was excellent, and everyone was very helpful and friendly. Coin lockers and laundry room were very convenient!"

"One of the best hotels in Kyushu, if not the best, excluding Ryokans of course. It’s right across from the station, modern and super quiet. Bedding is very comfortable and the rooms are large."

"This hotel has great amenities and is very near the tram and nearby tourist attractions such as Dejima and Chinatown. While most hotels charge a fee for using the washer, this hotel doesn't! I would definitely stay here again! "

"The room was quiet, staff cleaned room well, buffet was good and free fancy coffee maker all day!"

"The room was clean with a great view. It was worth paying a little more with park view."

"Great comfort, and amazing access to the wharf and to Dejima Island. "

"Good breakfast spread. Good parking space underground. Decent size room. Old hotel yet very well maintained!"

"Friendly staff and excellent breakfast buffet. "

"We got new building & got 13th floor / 14th Nice view & new room, not so big room but enough space Bit tight bathroom but we managed it Free breakfast !! Excellent, appreciated Check in / out by machine but staff was always helpful "