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"Affordable, close shopping &trains. "

"Excellent staffs "

"Old facility but well cleaned. So good mattress for good sleep. Convenient location. "

"Excellent and polite staff"

"Very good"

"The modern hotel itself is a great facility set in a modern library setting with a variety of interesting books free to peruse. The two outstanding problems with this hotel are (1) access by public transportation is very limited, forcing the guests to hire a taxi to convenient nearby train stations such as Tokorozawa station costing 2,400-2,600 yen each way, and (2) the breakfast purchased optionally is practically the same throughout your stay—three different kinds of sandwiches. There are no readily accessible eateries nearby. "

"I enjoyed my stay very much. The room was small compared to American standards but it was confortable for one person. Within walking distance to metro station. "

" A great hotel in a nice city. It's easy to find places to eat and ejoy."

"Staying at this property was truly an incredible experience. My wife and I (American tourists visiting Japan for the first time) stayed here for 3 nights. The staff was so friendly, especially the wonderful staff in the 6th floor restaurant. Our room, a 12-tatami was spacious and comfortable with a great view of the lake and mountains. Each room comes equipped with everything you need to make green tea and wake up with the sun. The 6th floor restaurant boasts views of Mount Fuji on a clear day with excellent food and service. The public bath is comfortable, clean, and hot! 10/10 experience. As for the area around the hotel, we were so amazed by the quiet, lush, and serene town of Tokorozawa. We walked to a Seibu Lions baseball game, the forest that inspired Totoro, and several local parks. It was a great experience of “small town” Japan that is very different from the hustle and bustle of Tokyo city. "