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Shibuya Excel Hotel Tokyu

4.0 star property
Luxury hotel with 2 restaurants and 24-hour front desk

Photo gallery for Shibuya Excel Hotel Tokyu

2 restaurants, breakfast served
2 restaurants, breakfast served
Reception
View from room
2 restaurants, breakfast served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Housekeeping
  • Room service
  • Breakfast available
  • 24/7 front desk
The current price is AU$532
includes taxes & fees
12 Mar - 13 Mar

Room options

Available filters for rooms
Showing 42 of 42 rooms

View all photos for Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
Deep-soaking bath
  • City view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Deluxe Twin, Non-Smoking, 13 - 19F

Deluxe Twin, Non-Smoking, 13 - 19F

Deluxe Twin, Non-Smoking, 13 - 19F

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
Deep-soaking bath
  • 38 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Semi Double Room Non-Smoking, 13 - 19F

Semi Double Room Non-Smoking, 13 - 19F

Semi Double Room Non-Smoking, 13 - 19F

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
Deep-soaking bath
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room with Park View - Non-Smoking

Superior Double Room with Park View - Non-Smoking

Superior Double Room with Park View - Non-Smoking

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
Deep-soaking bath
  • 22 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quad Room Non-Smoking, 7 - 12F

Quad Room Non-Smoking, 7 - 12F

Quad Room Non-Smoking, 7 - 12F

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Triple Room Non-Smoking, 7 - 12F

Triple Room Non-Smoking, 7 - 12F

Triple Room Non-Smoking, 7 - 12F

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
  • 34 sq m
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Excel Double Room - Non-Smoking

Excel Double Room - Non-Smoking

Excel Double Room - Non-Smoking

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
Deep-soaking bath
  • 20.5 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Single Room, 1 Bedroom

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard Single Room, 1 Bedroom

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
Deep-soaking bath
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Standard Twin Non-Smoking, 7 - 12F

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard Twin Non-Smoking, 7 - 12F

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Excel Semi-Double Non-Smoking, 21 - 24F

Room amenity

Excel Semi-Double Non-Smoking, 21 - 24F

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Hairdryer
Deep-soaking bath
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Excel Twin Non-Smoking, 21 - 24F

Excel Twin Non-Smoking, 21 - 24F | View from room

Excel Twin Non-Smoking, 21 - 24F

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
Deep-soaking bath
  • 30 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Double Non-Smoking, 7 - 12F

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard Double Non-Smoking, 7 - 12F

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Double Non-Smoking, 14 - 19F

Premier Double Non-Smoking, 14 - 19F

Premier Double Non-Smoking, 14 - 19F

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
Deep-soaking bath
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for View Twin Non-Smoking, 13 - 19F

View Twin Non-Smoking, 13 - 19F | View from room

View Twin Non-Smoking, 13 - 19F

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
Deep-soaking bath
  • 30 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Excel Twin Room

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Excel Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Fourth Room

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard Fourth Room

  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Twin Room

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Premiere Room

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Superior Double Premiere Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Semi Double Room with Park View

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Superior Semi Double Room with Park View

  • Sleeps 2
  • 1 Double Bed

View all photos for Excel Semi Double Room

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Excel Semi Double Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Twin Room With City View

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Superior Twin Room With City View

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Deluxe Twin Room

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Superior Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Double Room with Park View

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Superior Double Room with Park View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

Standard Single - Non-Smoking

  • Sleeps 2

Superior Single - Non-Smoking

  • Sleeps 1

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 3

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Standard Triple - Non-Smoking

  • Sleeps 3

Standard 4Beds - Non-Smoking

  • Sleeps 4

Standard Double - Non-Smoking

  • Sleeps 2

Single - Non-Smoking

  • Sleeps 1

Superior Single - Non-Smoking

  • Sleeps 1

Twin - Non-Smoking

  • Sleeps 2

View all photos for Superior Corner Twin Room with Park View

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Superior Corner Twin Room with Park View

  • Sleeps 2
  • 2 Single Beds

Similar properties

Lobby

SHIBUYA STREAM HOTEL

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.4 out of 10, Exceptional, (1002)
The price is AU$462
includes taxes & fees
16 Mar - 17 Mar
SHIBUYA STREAM HOTEL
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About the area

Map
1-12-2, Dogenzaka, Shibuya-ku, Tokyo, Tokyo-to, 150-0043

What's nearby

  • Shibuya Crossing - 3 min walk - 0.3 km
  • National Stadium - 4 min drive - 3.7 km
  • Tokyo Tower - 5 min drive - 4.6 km
  • Tokyo Imperial Palace - 5 min drive - 5.8 km
  • Meiji Jingu Shrine - 7 min drive - 4.1 km

Getting around

  • Shibuya Station - 1 min walk
  • Shinsen Station - 8 min walk
  • Tokyo (HND-Haneda) - 17 min drive

Restaurants

  • ‪Restaurant Á bientôt - ‬1 min walk
  • ‪フォルチェ - ‬1 min walk
  • ‪ダイニングバー コーンバレー 渋谷店 - ‬1 min walk
  • ‪estacion cafe - ‬1 min walk
  • ‪回転寿司 みさき 京王渋谷店 - ‬2 min walk

About this property

Shibuya Excel Hotel Tokyu

Luxury upscale hotel near Shibuya Crossing
Located close to National Stadium and Tokyo Tower, Shibuya Excel Hotel Tokyu provides a coffee shop/cafe, dry cleaning/laundry services and a bar. Enjoy a meal at the two on-site restaurants. In addition to conference space, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Continental breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Multilingual staff, 1 meeting room and a front desk safe
  • Free newspapers, luggage storage and a porter/bellboy
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 408 rooms include comforts such as premium bedding and pillow menus, in addition to thoughtful touches such as free WiFi and air conditioning. Guest reviews highly rate the cleanliness, overall comfort rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with deep-soaking baths and bidets
  • 32-inch HDTVs with digital channels
  • Wardrobes/cupboards, fridges and daily housekeeping

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (JPY 3,000 per night; includes in/out privileges)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,500 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 108 square feet of conference space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Pay films

Food and drink

  • Free bottled water
  • Refrigerator
  • Restaurant dining guides
  • Room service

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
LIST_ALT

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately JPY 3500 per person
  • Airport shuttle fee: JPY 3200 per person (one-way)
  • Covered self-parking fee: JPY 3000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Excel Hotel Tokyu
Excel Shibuya Hotel
Excel Tokyu
Hotel Excel Shibuya Tokyu
Hotel Excel Tokyu Shibuya
Shibuya Excel Hotel Tokyu
Shibuya Excel Tokyu
Shibuya Tokyu
Shibuya Tokyu Excel
Shibuya Tokyu Excel Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel Tokyo

Frequently asked questions

Is Shibuya Excel Hotel Tokyu pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Shibuya Excel Hotel Tokyu?

As of 11 Mar 2025, prices found for a 1-night stay for 2 adults at Shibuya Excel Hotel Tokyu on 12 Mar 2025 start from AU$531.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Shibuya Excel Hotel Tokyu?

Self-parking is available for JPY 3000 per night.

What time is check-in at Shibuya Excel Hotel Tokyu?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Shibuya Excel Hotel Tokyu?

Checkout is at 11 AM.

Does Shibuya Excel Hotel Tokyu provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of JPY 3200 per person applies.

Where is Shibuya Excel Hotel Tokyu located?

Located in Shibuya, this luxury hotel is 0.2 mi (0.3 km) from Shibuya Crossing, and within 3 mi (5 km) of National Stadium and Tokyo Tower. Tokyo Imperial Palace and Tokyo Dome are also within 9 mi (15 km). Shibuya Station is only a 2-minute walk and Shinsen Station is 8 minutes.

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Shibuya Excel Hotel Tokyu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1058 out of 1527 reviews
Rating 8 - Good. 336 out of 1527 reviews
Rating 6 - Okay. 76 out of 1527 reviews
Rating 4 - Poor. 35 out of 1527 reviews
Rating 2 - Terrible. 22 out of 1527 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Waling

Best location, best breakfast, and best service!
Stayed 7 nights in Feb 2025

10/10 Excellent

Maria Del Carmen

Excellent staff , great service, perfect location
Stayed 6 nights in Feb 2025

10/10 Excellent

Natacha

Really nice hotel
Stayed 3 nights in Feb 2025

10/10 Excellent

Aisha

It's quiet and in an extremely convenient location. The staff was very helpful and accommodating.
Stayed 7 nights in Feb 2025

10/10 Excellent

Angelica

Love the location. I would definitely stay here again.
Stayed 5 nights in Feb 2025

10/10 Excellent

Jelyn

very nice place
Stayed 3 nights in Dec 2024

10/10 Excellent

Djallma

Location,Location,Location this hotel is center in Tokyo to everything a tourist needs. Train station,food,shopping and entertainment.
Stayed 2 nights in Feb 2025

6/10 Okay

Scott

Close to everything being in the heart of Shabuya.
Stayed 4 nights in Feb 2025

10/10 Excellent

Julissa

Good hotel right in the center of it all in Shibuya. Very nice staff as well.
Stayed 4 nights in Feb 2025

10/10 Excellent

Irene

Excellent location, clean, friendly staff.
Stayed 5 nights in Jan 2025

10/10 Excellent

Gianni

Perfect location to get out and explore Shibuya! Check in and check out were very easy and the hotel was very clean.
Stayed 5 nights in Jan 2025

10/10 Excellent

David

Great location right next to Shibuya Station. Convenient to many attractions. Very reasonable price for a private room. Room is not fancy but very comfortable and all you need. Hotel breakfast is excellent.
Stayed 1 night in Feb 2025

10/10 Excellent

Kay E

In the heart of shibuya
Stayed 4 nights in Feb 2025

10/10 Excellent

Ann

The best place to stay in Shibuya. Will be returning. It’s so convenient and easy access to EVERYTHING.
Stayed 6 nights in Feb 2025

10/10 Excellent

Matthew

Great location.
Stayed 5 nights in Jan 2025

10/10 Excellent

Cassie

Easy and convenient, easy luggage transfers as well
Stayed 4 nights in Feb 2025

10/10 Excellent

Jan

This was a great location. (Recommended)

10/10 Excellent

Roberto

Close to everything.
Stayed 4 nights in Feb 2025

10/10 Excellent

Sharisa

Convenient location !
Stayed 4 nights in Jan 2025

10/10 Excellent

Mark

I believe this is the best location to stay in Tokyo. Located outside of the scramble and multiple stores and restaurants.
Stayed 4 nights in Jan 2025

8/10 Good

Leith

Location amazing of course next to the crossing, and super close to shopping, dining & transport options.
Stayed 4 nights in Jan 2025

10/10 Excellent

yookyung

perfect
Stayed 5 nights in Feb 2025

10/10 Excellent

Derek

Great place to stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Fabian

Loved it!
Stayed 2 nights in Feb 2025

10/10 Excellent

simi

Great stay as always. Right by the Crosswalk Scramble with Mega Don Quixote nearby. Airport Limo pick up is right at the entrance making it very convenient. They also offer luggage store for those who still want to shop before their flight.
Stayed 1 night in Feb 2025