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Tokyu Stay Shibuya

3.0 star property
Hotel with a rooftop terrace, near Shibuya Crossing

Photo gallery for Tokyu Stay Shibuya

Welcome to Tokyo Stay, where a modern entrance and lush garden set the tone for a stylish stay.
Modern kitchen with stainless steel sink, electric stove, and coffee maker.
Relax on the outdoor terrace, surrounded by lush greenery and a potted plant, with a comfortable sofa and table.
Relax in this stylish room with two single beds, a dining table, and a seating area.
Relax in a stylish lounge area with a sofa, chairs, and coffee table, surrounded by lush plants and vertical gardens.

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Kitchen
  • Laundry
  • Air conditioning
  • Free WiFi
The current price is AU$257
24 Aug - 25 Aug

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Sofa bed - single
Blackout curtains
  • 47 sq m
  • Sleeps 10
  • 2 Large Single Bunk Beds and 2 Single Sofa Beds

View all photos for Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Separate bedroom
  • 47 sq m
  • Sleeps 8
  • 2 Large Single Bunk Beds

View all photos for Superior Double Room (1 person), Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Superior Double Room (1 person), Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Separate bedroom
  • 24 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Double Room (2 persons), Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Superior Double Room (2 persons), Non Smoking

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Separate bedroom
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Residential Family Room (2 persons), Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Residential Family Room (2 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Double Room (2 persons), Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Standard Double Room (2 persons), Non Smoking

9.6 out of 10
Exceptional
(20 reviews)

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Separate bedroom
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room (1 person), Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Twin Room (1 person), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Separate bedroom
  • 30 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Superior Twin Room (1person), Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Superior Twin Room (1person), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Separate bedroom
  • 23 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Deluxe Twin Room (2 persons), Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Twin Room (2 persons), Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Separate bedroom
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Twin Room (2 persons), Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Superior Twin Room (2 persons), Non Smoking

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Separate bedroom
  • 23 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Double Room (1 Person), Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Standard Double Room (1 Person), Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Separate bedroom
  • 20 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Residential Family Room (3-4 persons), Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Residential Family Room (3-4 persons), Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Separate bedroom
  • 40 sq m
  • Sleeps 6
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Residential Family Room (Bunk Beds,1 person), Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Residential Family Room (Bunk Beds,1 person), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Separate bedroom
  • 47 sq m
  • Sleeps 1
  • 2 Large Single Bunk Beds

View all photos for Residential Family Room (1 person), Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Residential Family Room (1 person), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Separate bedroom
  • 40 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Deluxe Twin Room (3 persons), Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Twin Room (3 persons), Non Smoking

9.6 out of 10
Exceptional
(17 reviews)

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Separate bedroom
  • 30 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Twin Room Non-smoking

1 bedroom, in-room safe, desk, blackout curtains

Superior Twin Room Non-smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room Non-smoking

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Twin Room Non-smoking

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Residential Family Room Non-smoking（bunk Bed Up To 6 People）

1 bedroom, in-room safe, desk, blackout curtains

Residential Family Room Non-smoking（bunk Bed Up To 6 People）

  • Sleeps 6
  • 2 Single Sofa Beds and 2 Single Bunk Beds

View all photos for Standard Double Room Non-smoking

1 bedroom, in-room safe, desk, blackout curtains

Standard Double Room Non-smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room Non-smoking

1 bedroom, in-room safe, desk, blackout curtains

Superior Double Room Non-smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Residential Family Room Non-smoking

1 bedroom, in-room safe, desk, blackout curtains

Residential Family Room Non-smoking

  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

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About the area

Map
Shinsencho 8-14 Shibuya-ku, Tokyo, Tokyo-to, 150-0045

What's nearby

  • Shibuya Crossing - 10 min walk - 0.9 km
  • Yoyogi Park - 14 min walk - 1.2 km
  • Tokyo Tower - 4 min drive - 5.2 km
  • Shinjuku Gyoen National Garden - 4 min drive - 5.8 km
  • Meiji Jingu Shrine - 5 min drive - 2.8 km

Getting around

  • Shinsen Station - 3 min walk
  • Shibuya Station - 8 min walk
  • Tokyo (NRT-Narita Intl.) - 82 min drive

Restaurants

  • ‪モリバコーヒー 渋谷円山町店 - ‬1 min walk
  • ‪うさぎ - ‬1 min walk
  • ‪ターンテーブル - ‬1 min walk
  • ‪カリカリスパイス - ‬1 min walk
  • ‪スパイスガーデン 渋谷店 - ‬1 min walk

About this property

Tokyu Stay Shibuya

Hotel remodelled in 2023 and located near Shibuya Crossing
Located close to Mori Art Museum and Shinjuku Gyoen National Garden, Tokyu Stay Shibuya provides a rooftop terrace and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Breakfast (surcharge), multilingual staff and a vending machine
  • A lift, a 24-hour front desk and luggage storage
  • A computer station and a front desk safe
  • Guest reviews say great things the helpful staff, first-rate property condition and location
Room features
All 126 rooms include comforts such as air conditioning and bathrobes, in addition to perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with deep-soaking baths and bidets
  • 0-inch LCD TVs with digital channels
  • Kitchenettes, fridges and microwaves

Languages

English, Japanese

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  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk
8.8 out of 10, Excellent, 1,008 reviews
The price is AU$198
18 Aug - 19 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily breakfast to-go available 7 AM to 10:00 AM for a fee: JPY 1,320 per person

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Built in 1999
  • Designated smoking areas
  • Renovated entire property - August 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 0-inch LCD TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: from approximately JPY 1320 per person
  • Cleaning/housekeeping/linen fee: JPY 1500

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Shibuya Stay
Shibuya Tokyu Stay
Tokyu Shibuya
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Shibuya
Tokyu Stay Shibuya
Tokyu Stay Shibuya Tokyo
Tokyu Stay Shibuya Hotel Tokyo
Tokyu Stay Shibuya Hotel
Tokyu Stay Shibuya Hotel

Frequently asked questions

Is Tokyu Stay Shibuya pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Tokyu Stay Shibuya?

As of 25 July 2025, prices found for a 1-night stay for 2 adults at Tokyu Stay Shibuya on 24 Aug 2025 start from AU$256.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Tokyu Stay Shibuya?

This hotel doesn't offer parking.

What time is check-in at Tokyu Stay Shibuya?

Check-in start time: 3 PM; check-in end time: 2:00 AM.

What time is check-out at Tokyu Stay Shibuya?

Checkout is at 11 AM.

Where is Tokyu Stay Shibuya located?

Located in Shibuya, this hotel is 0.6 mi (0.9 km) from Shibuya Crossing, and within 3 mi (5 km) of Mori Art Museum and Shinjuku Gyoen National Garden. Tokyo Tower and Tokyo Dome are also within 6 mi (10 km). Shinsen Station is only a 3-minute walk and Shibuya Station is 8 minutes.

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Tokyu Stay Shibuya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 599 out of 1010 reviews
Rating 8 - Good. 314 out of 1010 reviews
Rating 6 - Okay. 66 out of 1010 reviews
Rating 4 - Poor. 21 out of 1010 reviews
Rating 2 - Terrible. 10 out of 1010 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel and walking distance to the major attractions.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, great staff, clean and tidy
Stayed 5 nights in Jul 2025

8/10 Good

Oktar

Liked: Cleanliness, amenities, property conditions & facilities
Close proximity to Shibuya, but set back from the busy area making it a quiet and pleasant place to stay.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jacqui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel, was in a quiet street with lovely small restaurants and excellent convenient stores close by. Large shops and scramble crossing all walkable within 10 minutes. Would definitely stay here again and recommend.
Stayed 6 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was close to the nearest station and allowed us to easily pick and choose which places to go on a whim
Stayed 1 night in Jul 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice sized rooms
Stayed 4 nights in Apr 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and the staff are very helpful
Stayed 4 nights in Jun 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the staffs are very helpful
Stayed 1 night in Jun 2025

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
The hotel had convenient washer and dryer along with service like shuttles and luggage delivery!
Stayed 6 nights in Jun 2025

8/10 Good

Richa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff at reception. Hotel is in a quieter area of Shibuya, with fantastic eateries, bars and local shops close by. It was nice to be short 10-15 min walk be away from the busy touristy part of Shibuya.
Stayed 1 night in Jun 2025

10/10 Excellent

Salvador Oswaldo

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing. Super friendly and knowledgeable.
Stayed 9 nights in Jun 2025

10/10 Excellent

Hassnen

Liked: Cleanliness, amenities, property conditions & facilities
Great , so close to everything , shibuya crossing , station Clean, very recommended
Stayed 3 nights in Jun 2025

10/10 Excellent

kylee

Liked: Cleanliness, amenities, property conditions & facilities
This place is amazing!! Workers are so friendly and the room is so nice
Stayed 2 nights in Jun 2025

10/10 Excellent

Ashton

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and spacious. Great location near lots of fun things in shibuya
Stayed 3 nights in Jun 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balanced, well thought of hotel in a great area with many gem restaurants at your footstep. Would most definitely stay there again!
Stayed 5 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Clean premises, friendly staff, little bit out of the way.
Stayed 7 nights in May 2025

10/10 Excellent

Rawhi

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Well kept rooms. Conveniently located :)
Stayed 1 night in Jun 2025

8/10 Good

Linda

Clean & quiet. Short walk to restaurants & shopping
Stayed 3 nights in Jun 2025

6/10 Okay

Chansook

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, clean room facilities, kind staff.

10/10 Excellent

Steph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Quiet and neighbourhoodly but only a 15 minute walk from the thick of the action. Close proximity to a small supermarket and konbini’s. The washer dryer in the room absolutely saved us in the Tokyo humidity and having a small balcony was an absolute treat. 10/10 would stay here again.
Stayed 6 nights in Jun 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was better than expected
Stayed 1 night in Jul 2025

10/10 Excellent

Regine

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and helpful.
Stayed 4 nights in May 2025

10/10 Excellent

Donna

Liked: Cleanliness, property conditions & facilities
Very nice and helpful staff. Property was well maintained and clean.
Stayed 5 nights in May 2025

6/10 Okay

Skye

Small but clean room. Location was abit of a walk but a pleasant one thru cool Tokyo side streets. Staff were friendly.
Stayed 4 nights in Jun 2025

10/10 Excellent

Mariana

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff! Great area! 10 minutes walking distance to Shibuya crossing. Would say again.
Stayed 6 nights in Jun 2025