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"Nice, clean and comfortable "

"The room was amazing, with an incredible view of Mt.Fuji! Nicely spaced and all around a great experience! Close to the Shinagawa Station, so makes it perfect to travel around and sight see, will definitely be back and stay here!"

"It’s our go-to hotel with lovely accommodations, attentive service, and a location that is convenient to various train lines and is a nice walk to Ginza. "

"This might have been one of my best hotel stays of all time. I've stayed in club level at the best hotels in the United States and none of them come close to the level of service we received at this hotel. Arrival from the cab was simple and easy. I had not touched my bags from getting out until i was unpacking. We had to wair for our room for a few hours so they recommended some activities for us to do in the meantime. The stay was to celebrate a surprise engagement. I wanted to grab a slice of cake to celebrate the occasion so i asked for recommendations. The club concierge asked what i imagine is a couple of other people for recs and they gave an amazing recommendation and offered to call me a cab to get there and back. The club lounge was always welcoming and well staffed. The drinks were great that you made yourself and the company was always pleasant. It did start to get loud around 8pm but never rowdy. The view from the lounge and our room were phenomenal. The lounge faced Tokyo Tower and our room faced Mount Fuji. The icing on the cake was when we were checking out, we planned to go to Kyoto for a few days. They offered to keep our luggage at the property free of charge until we got back to tokyo. When we did return, it was almost like we never checked out and again our luggage went from bell services to our cab. Would always recommend as it is more than worth the price!"

"Overall, the Keio plaza is an excellent hotel located in the heart of Shinjuku. It is a 10 minute walk from Shinjuku station, and there’s lots to explore in the neighbourhood. The service and facilities here were excellent, and the rooms were well equipped, modern, and clean."

"The hotel was in a good location, in the hustle and bustle of Shinjuku station. It was a shame that the terrace was closed so we could not see Godzilla close up. Water was provided daily and there is a filtered water machine in the lobby. The room was clean (and small, as expected), except for a small stain on the covers. It was not clearly communicated what to do with the used towels, but we just left them in the hallway and they were picked up by the time we got back. Something that I noticed in all hotels on this trip is that the walls in the bathroom by the sink were not cleaned so there were lots of toothpaste stains/marks."

"APA hotels (stayed at multiple) they all take care of you and are constantly giving you clean hygiene needs. Very clean, they clean your room I believe it was every 3-4 days even if you don't want it haha but very helpful staff and nice stay! "

"Very friendly "

"Beautiful Hotel with attentive friendly staff. "