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The Saint James Hotel, Ascend Hotel Collection

3.0 star property
Hotel with free breakfast, a short walk to CF Toronto Eaton Centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Saint James Hotel, Ascend Hotel Collection

Lobby
Exterior
Hypo-allergenic bedding, pillow-top beds, in-room safe
Free daily on-the-go breakfast
Standard Room, 1 Queen Bed, Non Smoking
VIP Access

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
  • Parking available
    Parking available
  • Laundry
    Laundry

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed with Sofabed, Non Smoking

Standard Room, 1 King Bed with Sofabed, Non Smoking

Standard Room, 1 King Bed with Sofabed, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Pillow-top bed
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Rainfall showerhead
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room (Room Type determined at check in)

Standard Room (Room Type determined at check in)

Standard Room (Room Type determined at check in)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 33 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Rainfall showerhead
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Property amenity
Holiday Inn Express Toronto - Downtown, an IHG Hotel
Breakfast included
Free WiFi
Air conditioning
Gym
8.8 out of 10, Excellent, (1347)
The price is AU$262
includes taxes & fees
24 Nov - 25 Nov
Holiday Inn Express Toronto - Downtown, an IHG Hotel
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About the area

Map
26 Gerrard Street East, Toronto, ON, M5B1G3

What's nearby

  • Yonge-Dundas Square - 5 min walk - 0.5 km
  • CF Toronto Eaton Centre - 7 min walk - 0.6 km
  • University of Toronto - St. George Campus - 14 min walk - 1.2 km
  • Scotiabank Arena - 3 min drive - 2.1 km
  • CN Tower - 4 min drive - 2.8 km

Getting around

  • College Station - 4 min walk
  • Exhibition Station - 8 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 37 min drive

Restaurants

  • ‪Aura Sushi - ‬2 min walk
  • ‪Thai on Yonge - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Congee Queen 皇后名粥 - ‬3 min walk
  • ‪Baroness - ‬3 min walk

About this property

The Saint James Hotel, Ascend Hotel Collection

Hotel near CF Toronto Eaton Centre
Located close to Yonge-Dundas Square and University of Toronto - St. George Campus, The Saint James Hotel, Ascend Hotel Collection provides free on-the-go breakfast, laundry facilities and a restaurant. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Self-parking (surcharge), a front desk safe and coffee/tea in reception
  • Smoke-free property, a vending machine and a lift
  • Multilingual staff, a 24-hour front desk and free newspapers
Room features
All guest rooms at The Saint James Hotel, Ascend Hotel Collection offer thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and safes.
More amenities include:
  • Hypo-allergenic bedding and pillowtop mattresses
  • Bathrooms with rainfall showers and free toiletries
  • LCD TVs with cable channels
  • Wardrobes/cupboards, fridges and microwaves

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CAD 25 per night)
  • Parking on site (CAD 25 per day; includes in/out privileges)

Food and drink

  • Free on-the-go breakfast available 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 15 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 15 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: CAD 25 per day (in/out privileges)
  • Nearby parking fee: CAD 25 per night (230 ft away)
  • Pet fee: CAD 15 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Saint James Hotel Toronto
Saint James Toronto

Frequently asked questions

Is The Saint James Hotel, Ascend Hotel Collection pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a fee of CAD 15 per accommodation, per night. Service animals are exempt from fees.

How much is parking at The Saint James Hotel, Ascend Hotel Collection?

Self-parking is available for CAD 25 per day.

What time is check-in at The Saint James Hotel, Ascend Hotel Collection?

Check-in start time: 3 PM; check-in end time: 1 AM. Late check-in is available during limited hours.

What time is check-out at The Saint James Hotel, Ascend Hotel Collection?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is The Saint James Hotel, Ascend Hotel Collection located?

Located in Downtown Toronto, this hotel is within a 10-minute walk of Downtown Yonge, CF Toronto Eaton Centre and Yonge-Dundas Square. The Hospital for Sick Children and University of Toronto - St. George Campus are also within 15 minutes. College Station is only a 4-minute walk and Dundas St West at Yonge St Stop is 5 minutes.

The Saint James Hotel, Ascend Hotel Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 408 out of 734 reviews" "
Rating 8 - Good. 269 out of 734 reviews" "
Rating 6 - Okay. 39 out of 734 reviews" "
Rating 4 - Poor. 13 out of 734 reviews" "
Rating 2 - Terrible. 5 out of 734 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Julia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best little hotel I ever stayed
They are always accommodating. I am disabled and require special attention. I don't want to even have to consider another spot. Staff are excellent, very friendly. I'm sure we will be back again.
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

10/10 Excellent

Julia

Stayed 1 night in May 2020

10/10 Excellent

Jeff, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Good value. Due to COVID, some amenities were not available but rooms are large and modern
Stayed 1 night in Apr 2020

8/10 Good

Ryan, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price of a down town Toronto , it was a good deal . Close to Eaton Centre. Room was clean . Beds comfortable . For the price , I would stay there again.
Stayed 1 night in Apr 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were very clean, beds comfortable and Front Desk staff accommodating
Stayed 1 night in Apr 2020

10/10 Excellent

Yating

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2020

8/10 Good

Verified traveller

Liked: Staff & service
Newly renovated rooms very clean , friendly staff,
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good price. large rooms. clean.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location was great especially for walking downtown. Parking was kinda strange next door under that building. Pool and hot tub would have been nice. L
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really loved our stay at this hotel. Right from check in to check out the staff were so accommodating and efficient. They offered free parking and late checkout as part of our VIP booking with Expedia and even extended our parking until later on the checkout date, so we could visit my dad at Toronto General Hospital. Outstanding!!! Thank you for everything and we will see you again for sure. Shout out to Jin!!! Be well!
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

Debbie, Little Britain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the little gift bag to the robe and slippers and the rainfall shower. My stay overnight was lovely. What a comfortable and clean spot
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I did not like breakfast at all. For family with 2 kids the breakfast are not good enough. I was expecting something like table from I can pick up what I would like to eat... to have different possibilities what to drink (coffee, milk, tea,...). What did I not like was that it was quite loud on the hotel other quests were noisy during night
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great. Location was good. Staff very nice.
Stayed 1 night in Mar 2020

10/10 Excellent

Noor, Ottawa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff Nice Resturant Close to hospital 👍
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really pleased with this hotel. The room was good, nice decor, clean and comfortable.
Stayed 2 nights in Feb 2020

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Stay Great location Very modern clean Definitely will stay again
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gift bag upon arrival, two complimentary Freshii breakfast coupons, shower slippers, and robes. Fully stocked Keurig station.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All very good. No complaints. Will stay there again
Stayed 1 night in Feb 2020

8/10 Good

Francesca, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in an excellent location. If you are looking for something in the middle of downtown this should be an option for you. Rooms are small but comfortable. Our first room was at the front and we asked to move because of the traffic noise. Back of hotel or higher floor much quieter. Staff were very good - pleasant and efficient.
Stayed 3 nights in Feb 2020