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"great stay but needs improvement "

"Excellent in every aspect"

"Excellent breakfast and nice staff"

"A decent hotel with good, spacious rooms for a family of four. The staff were lovely and the breakfast options were great. My children especially enjoyed being able to make their own waffles with Nutella. We had a great stay."

"Ignore the bad reviews. This is the second year running I’ve came here with my children. The hotel is clean and the staff are really polite and helpful it’s cheaper than the other hotels in the area as it’s being refurbished the rooms are decent and lovely views if you get a sea room. "

"Briliant "

"The hotel has amazing facilities, especially the indoor pool, and is in a great location for visiting Torquay."

"Arrived and greeted by the most incredibly kind staff. They really couldnt have given us any more to make us feel welcome. Want to give a huge thanks to Robin on reception. My husband has a neck injury and the staff even offered to get pain medications from the local Pharmacist for us. The food in 1881 resturant within the grand hotel was delicious and served by Felix. What a kind gentleman he was also. Even making my young boy happy by giving him free mocktails! Both inside and outsoor pools area great addition to our stay, the breakfast is tasty and always left each morning with full bellies. We will definitely be coming back. We were so sad to leave today. Thank you all for a wonderful stay "

"We had a very comfortable stay at the hotel and were impressed with the facilities and friendly staff. We returned for the 2nd time having also enjoyed our first stay. Love the views of Torbay and the internal architecture and furnishings of the hotel. It was a shame that the outdoor pool was closed but enjoyed the indoor pool / spa facilities."