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The Heritage Hotel

3.0 star property
Beachfront, with indoor pool

Photo gallery for The Heritage Hotel

Terrace/patio
On the beach
Bar (on property)
Exterior
View from property
In the heart of Torquay City Centre, The Heritage Hotel offers a warm welcome with continental breakfast, an arcade/game room, and ocean views from Appleby's Bar And Restaurant. Unwind on the beach or by the indoor pool and enjoy free WiFi throughout your stay.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Breakfast included
  • Housekeeping
  • Parking included
The current price is AU$158
includes taxes & fees
9 Feb - 10 Feb

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Cable channels
  • 16 sq m
  • Beach view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Cable channels
  • 12 sq m
  • Beach view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Cable channels
  • 5 sq m
  • Beach view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Desk, iron/ironing board, free cots/infant beds, free WiFi

Family Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Sofa bed - single
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
  • 12 sq m
  • Beach view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed OR 1 Double Sofa Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Cable channels
  • 16 sq m
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds

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About the area

Map
The Heritage Hotel, Shedden Hill, Torquay, England, TQ2 5TY

What's nearby

  • Princess Theatre - 7 min walk
  • Torre Abbey Sands - 8 min walk
  • Riviera International Conference Centre - 8 min walk
  • Torre Abbey - 9 min walk
  • Inner Harbour - 11 min walk

Getting around

  • Torquay Station - 10 min walk
  • Exeter (EXT-Exeter Intl.) - 38 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Loungers Visto Lounge - ‬4 min walk
  • ‪Costa Coffee - ‬12 min walk
  • ‪Calypso Coffee Company - ‬13 min walk
  • ‪Rock Garden - ‬12 min walk

About this property

The Heritage Hotel

Hotel located in Torquay City Centre
You can look forward to free continental breakfast, a terrace and an arcade/games room at The Heritage Hotel. This hotel is a great place to bask in the sun with a beachfront location and beachfront dining. The on-site restaurant, Appleby's Bar And Restaur, offers breakfast, brunch, lunch, dinner and ocean views. Free in-room WiFi and a bar are available to all guests.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self-parking
  • A reception hall, outdoor furniture and meeting rooms
  • A billiards/pool table, luggage storage and a TV in reception
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at The Heritage Hotel offer comforts such as free WiFi and room service.
More conveniences in all rooms include:
  • Bathrooms with baths or showers and free toiletries
  • 20-inch flat-screen TVs with premium channels
  • Free infant beds, electric kettles and heating

Languages

Chinese (Mandarin), English, Polish, Romanian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 8 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Appleby's Bar And Restaur

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free cot
  • Indoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • On the beach
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Late check-in fee: GBP 10 for check-in between 10 PM and 8:00 AM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Late check-in fee: GBP 10 for check-in between 10 PM and 8:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts

Property is also known as

Heritage Hotel Torquay
Heritage Torquay
The Heritage Hotel Torquay, Devon
The Heritage Hotel Hotel
The Heritage Hotel Torquay
The Heritage Hotel Hotel Torquay

Frequently asked questions

Does The Heritage Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at The Heritage Hotel?

As of 8 Feb 2025, prices found for a 1-night stay for 2 adults at The Heritage Hotel on 9 Feb 2025 start from AU$157.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Heritage Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Heritage Hotel?

Self-parking is free at this property.

What time is check-in at The Heritage Hotel?

Check-in start time: 2:00 PM; check-in end time: 9:00 PM. Late check-in is available from 10 PM to 8:00 AM for a fee of GBP 10.

What time is check-out at The Heritage Hotel?

Checkout is at 10:30 AM.

Where is The Heritage Hotel located?

Located in Torquay City Centre, this beachfront hotel is in a shopping district and within a 10-minute walk of Princess Theatre, Torre Abbey Sands and Corbyn Beach. Torquay Marina and Riviera International Conference Centre are also within 10 minutes. Torquay Station is 10 minutes by foot and Torre Station is 18 minutes.

The Heritage Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 84 out of 220 reviews
Rating 8 - Good. 81 out of 220 reviews
Rating 6 - Okay. 32 out of 220 reviews
Rating 4 - Poor. 15 out of 220 reviews
Rating 2 - Terrible. 8 out of 220 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities
great hotel
Stayed 2 nights in Nov 2024

6/10 Okay

Gareth

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Ok just for a night while working in the area
Had to pay over £20 for parking our vans in car park as no room outside hotel, place was very tired smells a bit stale, staff were great, food was good, dog in room above me was barking late night, blokes shouting and arguing in corridor’s at 1am. Drunks in bar very loud, avoid if you are travelling with children.
Stayed 1 night in Oct 2024

6/10 Okay

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I. Enjoyed my stay however I was travelling by myself and the room I was put in was more like a family roo. With 2 double beds and a single
Stayed 1 night in Oct 2024

8/10 Good

eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the old door locks on the room for security.
Stayed 1 night in Oct 2024

10/10 Excellent

eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No elevators or lifts
Stayed 1 night in Oct 2024

10/10 Excellent

PHILIP

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
BUSINESS TRIP TO TORQUAY
EXCELLENT HOTEL
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness
Good
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Jerry

Stayed 1 night in Jul 2024

10/10 Excellent

Gina

Stayed 3 nights in Jun 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
In a word Fantastic The location, room and staff
Stayed 1 night in Jun 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Harry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

4/10 Poor

Jacqueline

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pub not hotel.
Walls of room were so thin you could hear everything from surrounding rooms. Pool is in a badly dated and damaged state. Pool availability very limited. Breakfast options limited. Parking spaces very small. Hotel admin slack, they took my payment twice. Felt like a pub not a hotel.
Stayed 4 nights in May 2024

10/10 Excellent

Chris

Stayed 1 night in May 2024

10/10 Excellent

Beverley

Stayed 1 night in Mar 2024

6/10 Okay

b

Liked: Cleanliness, staff & service
Disliked: Room comfort
Pros + 2 specific cons
Parking Feb -ltd size and ltd accessibility.I imagine it being a nightmare spring/summer. Rm10 - 1) Woke freezing in night due to broken Radiator.Donned running tights, 2 tops, hoodie and duvet from 2nd bed..Apparently fixed in the morning but only subsequently felt hot for aprox 1hr. Came back to very cold rm mid afternoon.-rm rad cold, bathrm rad warm. Told by manager due to heating timer.I queried rad discrepancy, promised heater. Returned in night , freezing rm, no heater. Heater finally supplied. 2) V. noisy , Seemingly v, amplified/loud creaking overhead footfalls woke me 1st night. Mild Coughing from another rm actually sounded as though in mine. 3)Decent sea view PROS - location, good wi fi , excellent staff and breakfast, lovely bay viewing conservatory. Pool - v big in splashing/playing around terms but too small for swimming. I used Derwent TLH ,5 mins walk, for laps
Stayed 3 nights in Feb 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for 3 nights. The staff were very friendly. Breakfast was good and what topped it up was the view whilst eating overlooking the sea. Room was quiet and comfortable. I would definitely stay again if I was in the area and I would recommend this hotel
Stayed 3 nights in Feb 2024

8/10 Good

Laurie

Stayed 1 night in Feb 2024

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, room comfort
Would stay again
Nice location, no issues parking. Hotel rooms are a little tired and dated, but comfortable. Staff are lovely
Stayed 2 nights in Jan 2024

8/10 Good

Lucy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room and views
Fabulous views, lovely rooms and friendly staff, excellent food and close proximity to beach. Our stay was a little disrupted by workmen doing maintenence work, which we were warned of on arrival but still meant the lovely breakfast views we had booked for were not available. Walls were thin so could hear arguments into the early hours.
Stayed 2 nights in Jan 2024

8/10 Good

ravi

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Nov 2023

8/10 Good

Melanie

Travelled with group
Liked: Cleanliness, staff & service, room comfort
I’d stay again
Amazing hotel , some mould on ceiling above shower but shower had amazing pressure Cleaners left my door unlocked after cleaning which I was a bit disappointed by
Stayed 2 nights in Nov 2023

4/10 Poor

Paul

Stayed 1 night in Nov 2023

6/10 Okay

Scott

Stayed 1 night in Oct 2023

General hotel information

Reasons to Book
The View & Beautiful Rooms
Check-In Time
2:00 PM
Check-Out Time
10:30 AM
Star Rating
3.0