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TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort

3.0 star property
Family-friendly Torquay hotel in Torquay City Centre with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort

2 indoor pools, seasonal outdoor pool, pool loungers
Exterior
Indoor spa tub
Garden
Sauna, hot tub, steam room, body treatments, hot stone massages

Reviews

7.8 out of 10

Good

Popular amenities

  • Parking available
    Parking available
  • Gym
    Gym
  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
The price is AU$129
includes taxes & fees
15 Dec - 16 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Triple Room (2 Adults + 1 Child)

Family Triple Room (2 Adults + 1 Child)

Family Triple Room (2 Adults + 1 Child)

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Cable channels
Daily housekeeping
Desk
  • 10 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Quadruple Room (2 Adults + 2 Children)

Family Quadruple Room (2 Adults + 2 Children)

Family Quadruple Room (2 Adults + 2 Children)

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Cable channels
Daily housekeeping
Desk
  • 27 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Single Room

Single Room

Single Room

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Cable channels
Daily housekeeping
Desk
  • 7 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Cable channels
Daily housekeeping
Desk
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Cable channels
Daily housekeeping
Desk
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Front of property - evening/night

The Grand Hotel

Pool
Spa
Pet-friendly
Kids pool
8.0 out of 10, Very good, (1007)
The price is AU$119
includes taxes & fees
8 Dec - 9 Dec
The Grand Hotel
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About the area

Map
Belgrave Road, Torquay, England, TQ2 5HS

What's nearby

  • Riviera International Conference Centre - 3 min walk - 0.3 km
  • Torre Abbey - 5 min walk - 0.5 km
  • Torre Abbey Sands - 11 min walk - 1.0 km
  • Princess Theatre - 12 min walk - 1.1 km
  • Babbacombe Beach - 5 min drive - 4.0 km

Getting around

  • Torquay Station - 10 min walk
  • Exeter (EXT-Exeter Intl.) - 42 min drive

Restaurants

  • ‪Loungers Visto Lounge - ‬10 min walk
  • ‪The Noble Tree - ‬9 min walk
  • ‪Bull & Bush - ‬3 min walk
  • ‪Bistrot Pierre - ‬10 min walk
  • ‪DT's - ‬4 min walk

About this property

TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort

Family-friendly hotel located in Torquay City Centre
Consider a stay at TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort and take advantage of a terrace, a garden and a playground. Indulge in a manicure/pedicure, a body wrap and a Swedish massage at the on-site spa. Enjoy a meal at the two on-site restaurants. Enjoy the health club, as well as activities such as archery. In addition to a hair salon and an arcade/games room, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • 2 indoor pools and a seasonal outdoor pool, with sunloungers
  • Full breakfast (surcharge), self-parking (surcharge) and a 24-hour front desk
  • Massage treatment rooms, a vending machine and a lift
  • Tour/ticket information, a front desk safe and smoke-free property
  • Guest reviews speak highly of the helpful staff
Room features
All 174 rooms boast comforts such as 24-hour room service, as well as thoughtful touches such as late-night room service and free WiFi.
Other amenities include:
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Electric kettles, heating and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 10 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8 AM to 9:30 AM for a fee: GBP 10.95 for adults and GBP 5.95 for children
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 10.95 for adults and from GBP 5.95 for children
  • Uncovered self-parking fee: GBP 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Parties and events are allowed on site

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The seasonal pool will be open from 01 May to 30 September
Pool access available from 7:00 AM to 9:00 PM
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Derwent Hotel
Derwent Hotel Torquay
Derwent Torquay
Derwent Hotel Torquay, Devon
TLH Derwent Hotel Torquay
TLH Derwent Hotel
TLH Derwent Torquay
TLH Derwent
TLH Derwent Hotel Torquay, Devon
TLH Derwent Hotel
TLH Derwent Hotel TLH Leisure Entertainment Spa Resort

Frequently asked questions

Does TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort have a pool?

Yes, this property has 2 Indoor pools, a seasonal outdoor pool and a children's pool. Pool access is from 7:00 AM to 9:00 PM.

How much does it cost to stay at TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort on 15 Dec 2024 start from AU$129.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort?

Self-parking is available for GBP 10 per night. Limited spots are available.

What time is check-in at TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort?

Check-in start time: 3:00 PM; check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort?

Checkout is at 11 AM.

Where is TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort located?

This family-friendly Torquay hotel is located near the beach, within a 5-minute walk of Riviera International Conference Centre and Greek Orthodox Church of Saint Andrew. Abbey Pitch and Putt and Torre Abbey are also within 10 minutes. Torquay Station is 10 minutes by foot and Torre Station is 13 minutes.

TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 104 out of 345 reviews" "
Rating 8 - Good. 135 out of 345 reviews" "
Rating 6 - Okay. 67 out of 345 reviews" "
Rating 4 - Poor. 26 out of 345 reviews" "
Rating 2 - Terrible. 13 out of 345 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient position. Efficient people on reception. Nice cosy room. I didn't like some noisy guests with no consideration for others e.g. late at night loud talking of adults and children and banging doors. May be a notice in all rooms saying please be considerate to others and close doors quietly and not to speak too loudly. A hook needed on back of bathroom door to hang towel.
Stayed 7 nights in Oct 2024

8/10 Good

Lisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean but it is a bit dated and could do with an upgrade (but due to its size, that would be a major piece of work). The breakfast was great, the pools were great and there are plenty of different options for evening entertainment from the main hall to smaller pub areas. There is parking on site which can get busy but they have introduced a parking charge if you book through outside agencies such as Expedia of £10 per night. If you book with the hotel direct you don't pay this and that was a shock as the info wasn't on the Expedia site.
Stayed 2 nights in Oct 2024

4/10 Poor

Kerryann

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I’m sorry but there were stains on the sheets,pubic hair in the shower and a brown rim at the bottom of one of the cups
Stayed 1 night in Oct 2024

8/10 Good

Farmeen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our sray at this hotel, it was excellently licated close to the beach, seafront, harbor, cafes, stopping centte & railway station. Our twin room was modern (equipped with modern bathroom) & had a sea view & the facilities eg pools, hot tub, restaurants were really good. I'd highly recommended this place to friends & family
Stayed 5 nights in Aug 2024

8/10 Good

Macie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my partner loved this hotel ! Sadly we was abit later to have dinner as it closes early however the hotel was massive we enjoyed the arcade! There is two huge pools which looks lush and a gym ! There is also night entertainment which was hilarious. Drinks wasn’t too pricey! Defo recommend we will be coming back next year !
Stayed 1 night in Aug 2024

10/10 Excellent

Rebecca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel lots of leisure facilities and entertainment . Varied menu options .
Stayed 3 nights in May 2024

10/10 Excellent

Paul

Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good stay and when got back from meal the evening entertainment was still going so was nice
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good entertainment provide, eat Albert pub a couple of time which was great
Stayed 4 nights in Aug 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Overnight stay in August
Stayed overnight in hotel as we had a theatre show booked in Torquay on Saturday. Arrived early and was able to check in and pay for parking in the car park. Reception looked good and they were very helpful. Used the lift as we had a small case and were on the 3rd floor. It took forever to arrive and then when it did it was Definitely an experience- wasn’t sure if it was going to break down with the noises it was making and although it said for 6 people I think four would have been a struggle, it was so small, old and dirty. Eventually got to room, whole hotel upstairs in need of a paint and spruce up, looks very tired and the some of our furniture looked old. The chair needed to go to the tip and was quite embarrassing. The room slopped down as I quess this is an old building but it did make me feel uneasy. No pressure in the shower so having a shower was a struggle and the towels were so small they did not cover all body. We did use the bar next door for drink and dinner which was good. There is a lot on offer to do and is obviously a very popular destination for tourists but I did feel lucky that we were only booked in for one night as we would not be wasting any more money. Such as shame as they have a good business there just need to spend some of the takings making it better for the people who keep the business running. On a positive note breakfast was very good, however there is an additional charge as breakfast is not included in the price of the room.
Old chair falling apart
Dated furniture and curtains
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very dated and not very clean in certain areas.
Very dated and certain areas are not very clean esp games room.. Lack of respect from guests coming to breakfast in pyjamas.
Stayed 3 nights in Aug 2024

8/10 Good

yvonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

Felicity

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Far too expensive for the condition of the building and standards of the rooms. Staff were extremely friendly, but this doesn’t outshine the fact that this hotel is outdated, unclean and poor value for money. Will not be staying again.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Jo

Stayed 1 night in Jul 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

8/10 Good

Helen

Business traveller
Lhen
The entertainment at night and the dsco are really amazing and also with the spa and gym are great.i just dont like the lift because it's too small and it took so long by waiting. But, some staff are nice and some are mean.but, i still enjoyed it more specifically the entertainment and the disco at night and the SPA & Gym.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Derwent
Lovely place, could do with decorating in places but not desperate, excellent staff, amazing food, what we requested for the stay was exactly what we got, only downside, wheelchair lift wasn’t working (not hotels fault) shower trap hadn’t been cleaned and I prefer pillow case protectors which they didn’t have
Stayed 7 nights in May 2024

8/10 Good

Ali

Stayed 3 nights in May 2024

10/10 Excellent

Joe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top weekend
Amazing, rooms were clean. The outside area was great for a day drink with friends. Evening entertainment was also great.
Stayed 1 night in May 2024

8/10 Good

Rebecca

Stayed 2 nights in Apr 2024

6/10 Okay

Gerald

Stayed 2 nights in Apr 2024

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Great pool. Beds very comfortable. Room basic but considering price, value for money.
Stayed 2 nights in Mar 2024

4/10 Poor

Alison

Disliked: Property conditions & facilities, room comfort
Room was very dated, shower had no pressure so couldn’t wash hair. Lots of children running around the corridors.
Stayed 3 nights in Mar 2024

6/10 Okay

Nicola

Stayed 1 night in Mar 2024

General hotel information

Reasons to Book
Indoor Pool & Comfortable Beds
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Nearest Airport
Exeter (EXT-Exeter Intl.)