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Tor Park Hotel, Sure Hotel Collection by Best Western

2.0 star property
Hotel in Torquay with free parking
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tor Park Hotel, Sure Hotel Collection by Best Western

Property amenity
Reception
Standard Room, 1 Single Bed, Non Smoking
Exterior
Bar (on property)

Reviews

6.2 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Pet-friendly
  • Parking included
  • Free WiFi
The price is AU$94
includes taxes & fees
2 Jan - 3 Jan 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Highlights

Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Highlights

Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room, 2 Double Beds, Non Smoking

Free WiFi

Family Room, 2 Double Beds, Non Smoking

Highlights

Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Single Beds, Non Smoking

Free WiFi

Standard Room, 2 Single Beds, Non Smoking

Highlights

Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Highlights

Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Highlights

Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed
Interior entrance

The Imperial Torquay

Pool
Spa
Pet-friendly
Free WiFi
8.4 out of 10, Very good, (1001)
The price is AU$121
includes taxes & fees
2 Jan - 3 Jan 2025
The Imperial Torquay
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About the area

Map
24 Vansittart Rd, Torquay, England, TQ2 5BW

What's nearby

  • Torre Abbey - 10 min walk - 0.9 km
  • Riviera International Conference Centre - 12 min walk - 1.0 km
  • Torre Abbey Sands - 17 min walk - 1.5 km
  • Princess Theatre - 20 min walk - 1.7 km
  • Babbacombe Beach - 5 min drive - 3.5 km

Getting around

  • Torre Station - 5 min walk
  • Exeter (EXT-Exeter Intl.) - 40 min drive

Restaurants

  • ‪Gino's - ‬3 min walk
  • ‪The Noble Tree - ‬6 min walk
  • ‪Oriental Touch - ‬16 min walk
  • ‪Bull & Bush - ‬5 min walk
  • ‪DT's - ‬3 min walk

About this property

Tor Park Hotel, Sure Hotel Collection by Best Western

Property highlights
Tor Park Hotel, Sure Hotel Collection by Best Western provides everything that you need. Stay connected with free in-room WiFi.
Other perks include:
  • Free self-parking
  • A 24-hour front desk, smoke-free property and a front desk safe
  • A lift and luggage storage
Room features
All 65 rooms offer amenities such as free WiFi.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift (102 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10 per pet, per night
Welcoming dogs only

Children and extra beds

Children are welcome

Important information

Optional extras

  • Pet fee: GBP 10 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

Tor Park Hotel, Sure Hotel Collection by Best Western Hotel
Tor Park Hotel, Sure Hotel Collection by Best Western Torquay

Frequently asked questions

Is Tor Park Hotel, Sure Hotel Collection by Best Western pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 10 per pet, per night.

How much does it cost to stay at Tor Park Hotel, Sure Hotel Collection by Best Western?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Tor Park Hotel, Sure Hotel Collection by Best Western on 2 Jan 2025 start from AU$94.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Tor Park Hotel, Sure Hotel Collection by Best Western?

Self-parking is free at this property.

What time is check-in at Tor Park Hotel, Sure Hotel Collection by Best Western?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Tor Park Hotel, Sure Hotel Collection by Best Western?

Checkout is at 10:00 AM.

Where is Tor Park Hotel, Sure Hotel Collection by Best Western located?

Situated in Torquay, this hotel is within a 15-minute walk of Torre Abbey, Riviera International Conference Centre and Abbey Pitch and Putt. Torre Abbey Sands and Torbay Hospital are also within 1 mile (2 km). Torre Station is 5 minutes by foot and Torquay Station is 15 minutes.

Reviews

6.2
Rating 10 - Excellent. 8 out of 34 reviews" "
Rating 8 - Good. 9 out of 34 reviews" "
Rating 6 - Okay. 3 out of 34 reviews" "
Rating 4 - Poor. 4 out of 34 reviews" "
Rating 2 - Terrible. 10 out of 34 reviews" "

6.4/10

Cleanliness

7.4/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff!!
Stayed 1 night in Dec 2024

6/10 Okay

Martyn

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Leeanne

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On booking this hotel, The pictures are very misleading! There is no dining room that serves food, the breakfast (Old fruit, stale cereal warm yogurts, and boiled eggs left in a metal tin!) was not edible the milk was stringy and thick. No bar area no staff the locking system for the rooms where a concern for me due to my belongings being left in there with codes being handed out by someone at the front desk. The rooms were dirty the bedding was also dirty. The hotel in itself was very dirty it looked like it hadn't been cleaned for a long time. We were then told by who we only assume is a receptionist that the hotel was in fact being used for immigrants, people who have been released from prison, and homeless people. The hostel had all kinds of people coming in and out at all times of the night and it absolutely stunk of cannabis. I am absolutely disgusted with this information, I had my 10 year daughter with me and they did not disclose any of this on booking the room. This hostel should not be allowed to rent rooms out to the public at a cost or even at all! I want a full refund compensation for the situation and unsafe conditions the hotel put me through. This needs to be removed from any booking platform.
Stayed 2 nights in Sep 2024

10/10 Excellent

Trixie

Travelled with partner
Disliked: Amenities
poordining
Stayed 1 night in Sep 2024

4/10 Poor

David

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water. Unable to shower.
Stayed 2 nights in Sep 2024

6/10 Okay

David

Travelled with partner
Liked: Staff & service
staff are fine. but cleanliness lets it down. being was not clean, stains on duvet cover and the duvet itself was dirty and a large blood stains it. paint was splashed in bath on radiators, and the floor. exterior was poor and uninviting. won't be using again.
Stayed 2 nights in Sep 2024

2/10 Terrible

Angela

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible property - old, musty and creaky. Initially put into a room with dirty sheets, rubbish in bins and dirty toilet 😟. Manager apologised profusely and moved us to another room. He also brought an extra heater because the room was quite chilly- he was helpful but has a terrible property to manage. Felt a bit unsafe because of the random young men who silently appeared…apparently they were employees (no uniform or staff identification), really scary. Didn’t like the keypad operated door …didn’t feel safe. Sorry, I don’t like giving negative reviews but this hotel was not good.
Stayed 1 night in Sep 2024

2/10 Terrible

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Stephen

Business traveller
Liked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, the staff were really friendly. You can just tell it’s a older building that’s requires a bit more maintaining
Stayed 3 nights in Aug 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities
Carpark needed a clean mouldy food an boxes on the floor made me feel ill
Stayed 1 night in Aug 2024

2/10 Terrible

Michelle

Travelled with family
Disliked: Amenities, property conditions & facilities
On arrival the receptionist was lovely, gave us an upgrade and late checkout, however when we travelled through the hotel we noticed a damp musty smell, then when we enered the room it smelt of wet dog, there was also a dog poo bag on the outter window ledge. The beds were of a very wobbly sructure, that I just wouldn't of been comfortable to sleep in without the treat of collapse. We decided to leave. On our way back down to the reception, the receptionist was laying across the sofas in the dining area. The reception was unmanned. We booked a hotel close by and stayed there instead.
Stayed 1 night in Sep 2024

10/10 Excellent

Jaroslaw

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy beds
Good value for money, reasonable clean, excellent service
Stayed 2 nights in Aug 2024

2/10 Terrible

Kirsty

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Me and my little family were sxcited to come and stay here. We arrived an hour after the check in time given for the staff to then ask us another 45 mins as the room hasnt been cleaned. We werent happy about this as we were tired and wanted to get into the room to relax. The "double bed" in the room was the smallest double bed ive seen. The shower hot water took a long time to heat up for a shower in the morning. Some guests came back around 10pm the night we stayed and were up talking nd laughing very loudly until midnight, so me and my partner didnt get to sleep until past that. It seems the guest also brought more people into their room as it got louder and louder with no respect for other guests staying and sleeping at that time. There was a number to message which we did with our concerns in these people staying next to us, but we got no answer and no follow up message in the morning. We originally booked 2 nights there but decided to leave and not stay another night due to the bad experience we have had here. Someone should be manning the desk down stairs, especially if people are going to start bringing in randoms into their room and keep everyone up till gone midnight. We arent happy at all with this hotel and our stay. So please aviod this hotel! The pictures are nothing like the actual rooms either!!
Stayed 2 nights in Aug 2024

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
This is a place to AVOID it’s dirty smells things broken mould in rooms holes in doors the staff are very rude chipped glass at breakfast when asked if I left for a refund told no as payment went through other people that checked in checked straight back out too the place should not be on any booking sites and they forgot to tell you about the homeless people they have in the hotel STAY AWAY FROM THIS PLACE
Stayed 3 nights in Aug 2024

2/10 Terrible

Delroy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked nothing there had to leave before my time was up
Stayed 3 nights in Aug 2024

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stop
Great overnight stop on way to see family - very good family room option so we could all be in one room - great value
Stayed 1 night in Aug 2024

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Kyle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Staff were amazing. Room was very clean and have everything you need. Walls quiet thin so can hear people in the next room. Carpark space very limited. Would stay again absolutely fine for the price you are paying. Should be charging more.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Simon

Liked: Staff & service, property conditions & facilities
Welcoming staff and a room that did its job
Stayed 1 night in Jul 2024

4/10 Poor

Sally

Disliked: Cleanliness, staff & service, property conditions & facilities
Bathroom not in good condition (window cracked ....blind broken.....rust on grab rail....cleaning cloth riped off on shower tap and left in toilet) very noisy as only single glazed windows and next to main road. Outside unkept empty cans and boxes left around back seating area and full ashtrays on table....3 flights of stairs up to room...dog barking in room below
Stayed 1 night in Jul 2024

2/10 Terrible

Zoe

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The breakfast was horrible my mates room was dump and had water coming through the roof
Stayed 2 nights in Jul 2024

8/10 Good

Jennifer

Liked: Staff & service, room comfort
Close to bus and train station.
It was great to have an enamel bath with a strong power shower over it. Torre Railway station was a few minutes' walk away and I went to Teignmouth. The staff are helpful. Maintenance to the outside of the building is overdue as there is a faulty drainpipe that either needs a man with a ladder or some scaffolding or possibly an insurance claim as two building blocks are also showing. It isn't perfect but the price reflects this.
Stayed 1 night in Jul 2024

8/10 Good

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property was clean and excellent value for money .The property does need investment to the outside of the building and outdoor area
Stayed 2 nights in Jun 2024