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Explora en Torres del Paine

5.0 star property
All-inclusive hotel with 4 hot tubs and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Explora en Torres del Paine

View from room
Exterior
Indoor pool, pool umbrellas, lifeguards on site
Premium bedding, down duvets, pillow-top beds, in-room safe
Interior

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Parking included
  • Hot tub
  • Bar
  • Free airport shuttle
  • Room service
  • Spa

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, River View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, River View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Hypo-allergenic bedding
  • River view
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

View all photos for Suite (EXPLORADORES)

View from room

Suite (EXPLORADORES)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

View all photos for Room (CORDILLERA PAINE)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room (CORDILLERA PAINE)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds
Indoor pool, open 8:00 AM to 10:00 PM, pool loungers

Rio Serrano Hotel + Spa

Pool
Breakfast included
Spa
Parking included
8.8 out of 10, Excellent, (389)
The price is AU$913
includes taxes & fees
4 Jan - 5 Jan 2025
Rio Serrano Hotel + Spa
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About the area

Map
Torres del Paine National Park, Torres del Paine, Magallanes

What's nearby

  • Salto Chico Falls - 1 min walk
  • Lago Pehoe - 5 min walk
  • Salto Grande - 17 min drive
  • Torres del Paine National Park - 24 min drive
  • Glacier Grey - 53 min drive

Restaurants

  • ‪Restaurant Explora Torres Del Paine - ‬1 min walk
  • ‪Cafeteria Pudeto Hipsa - ‬16 min drive
  • ‪Salto Grande - ‬16 min drive
  • Campamento Italiano
  • ‪Explora Patagonia -- Hotel Salto Chico - ‬7 min walk

About this property

Explora en Torres del Paine

Luxury boutique hotel near Salto Chico Falls
Located close to Salto Grande, Explora en Torres del Paine provides a free breakfast buffet, a free return airport shuttle and a garden. Adventurous travellers may like the horse riding at this hotel. Treat yourself to a deep-tissue massage, a body scrub or aromatherapy at the on-site spa. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An indoor pool with pool umbrellas and a lifeguard on site
  • Free self-parking
  • Smoke-free property, a gift shop and a porter/bellboy
  • A 24-hour front desk, a banquet hall and a front desk safe
Room features
All 50 individually furnished rooms feature comforts, such as private indoor hot tubs and 24-hour room service, in addition to thoughtful touches, such as premium bedding and pillow menus.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses and down duvets
  • Bathrooms with Jetted bath and rainfall showers
  • Wardrobes/cupboards, separate sitting areas and heating

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
Meals and beverages at companion properties
Dining availability limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Street parking available
  • Free return airport shuttle from 9:30 AM to 3:00 PM at scheduled times and on request
  • Free secured, covered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 4 spa tubs
  • Full-service spa
  • Horseback riding/rentals
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • On a lake
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Explora
explora Patagonia All Inclusive All-inclusive property
Explora Patagonia Hotel
Explora Patagonia Hotel Torres Del Paine
Explora Patagonia Torres Del Paine
explora Patagonia All Inclusive Torres Del Paine
explora Patagonia All Inclusive
explora Patagonia - All Inclusive All-inclusive property
explora Patagonia - All Inclusive Torres Del Paine
explora Patagonia All Inclusive
Explora Patagonia
Explora Patagonia Inclusive
explora Patagonia
explora Patagonia All Inclusive
Explora en Torres del Paine Hotel
Explora en Torres del Paine Torres del Paine
Explora en Torres del Paine Hotel Torres del Paine

Frequently asked questions

Does Explora en Torres del Paine have a pool?

Yes, this property has an indoor pool.

Is Explora en Torres del Paine pet-friendly?

No, pets are not allowed at this property.

How much is parking at Explora en Torres del Paine?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Explora en Torres del Paine?

Check-in start time: 3 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Explora en Torres del Paine?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Explora en Torres del Paine provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 9:30 AM to 3:00 PM on request.

Are there all-inclusive benefits at Explora en Torres del Paine?

Yes, the property is all-inclusive. All food and drinks are included.

Where is Explora en Torres del Paine located?

Situated on the riverwalk, this all-inclusive hotel is steps from Salto Chico Falls and within 9 mi (15 km) of Salto Grande and Torres del Paine National Park.

Reviews

9.6

Exceptional

Rating 10 - Excellent. 15 out of 18 reviews" "
Rating 8 - Good. 3 out of 18 reviews" "
Rating 6 - Okay. 1 out of 18 reviews" "
Rating 4 - Poor. 0 out of 18 reviews" "
Rating 2 - Terrible. 0 out of 18 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I think this is what a six-star hotel is like
The hotel is in the middle of the park, and all the activities are within short distance. If you are into trekking and exploring Patagonia, this is for you. The hotel has activities and excursions fitting all ages and abilities; and there are lots of activities to choose from. You always go in small groups with a guide, and their guides are young, energetic, friendly and really know their park well. The food at the restaurant is right up there with high end restaurant in cities. The hotel staff is friendly and very helpful; I had problems with airline coming in, and they would help track everything down, gave me update everyday until everything was sorted. Being all inclusive, you really just need to bring your clothes and trekking shoes (they provide trekking poles too) and you are all set. They even give everyone a water bottle as a welcome gift.
Stayed 7 nights in Dec 2019

10/10 Excellent

Edgar, New Jersey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top-notch everything. The views, the staff, the food. Loved it.
Stayed 4 nights in Dec 2019

10/10 Excellent

Dr. Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Customer Service
Amazing customer service
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous from beginning to end. See tripadvisor for more detailed reviews about this fabulous place.
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location and facilities. Organization of activities was chaotic and needs to be overhauled.
Stayed 4 nights in Jan 2019

6/10 Okay

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view!
The most beautiful view from any hotel I've ever been. I wish I could give it 5 stars, but for the price, I was expecting perfection and I found the food just okay, the restaurant service lacking, and just not up to the standard one would expect for the price. The guides were enthusiastic and most were extremely knowledgeable.
Stayed 4 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Is it just me ....
Or do other people hate giving feedback too. Hotel V good.
Stayed 3 nights in Aug 2018

10/10 Excellent

Pietro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Vacation
Amazing place with very attentive and friendly staff. The views from every room are stunning. Lots of activities carefully crafted to each person’s interest and skill level. Definitely worth a stay.

10/10 Excellent

Charlie, Shanghai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not bring your kids, you will spoil them!
I backpacked through Chile 8 years ago, and one of the highlights was trekking the W in Torres Del Paine. It was a tough 4 days, but the views along the way was breath-taking. This time around I decided to share my wonderful journey with my wife. Much has changed in the past 8 years. There was a fire that wiped out most of the trees around lago Puehoye, and lago Grey, and now you need to reserve months ahead of time for a place in the refugios. I didn't know about the latter part so the only last minute solution was to book a hotel room at the Explora. We had no idea what to expect, buy oh my were our expectation exceeded! From the very minute you arrive you know you are in good hands. The GM greeted us at the door and helped us find a guide to plan our excursions. We wanted to trek on Grey Glacier, with is a service offered by another company, but Explora helped us book the boats and arranged the transportation. Another great aspect of staying at the Explora is the wonderful people (not your average backpackers) you will meet. The activities they arrange really brings everyone together and at the end of your stay you will feel so at home and made so many friends that you don't want to leave. I'm defiantly not taking my children here, they make it way too easy. My kids will have to do it the hard way so they can truly appreciate the wonder that is Torres Del Paine.
Stayed 4 nights in Feb 2018

10/10 Excellent

Jared, Denver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Premium outdoor experience
Excellent in all regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, very good location very good view and all activities are well organized. Food are also very good. But it is expensive. :)

10/10 Excellent

Antonio, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
magnificent
The views from the rooms and from the park are from out of this world. The hotel is perfectly situated and the all inclusive format is well worth it since there is very little thinking involved. The service and staff were helpful and very accommodating. The guides were knowledgeable and willing to answer any question about anything. The excursions were all well organized and safety was always a concern. Food was terrific and always fresh. You cannot go wrong here at any level.

8/10 Good

Christine, Bellevue NE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Once in a lifetime experience
The beautiful setting, great staff, amazing trekking excursions, excellent food and simple but lovely rooms and common spaces came close to justifying the stratospheric rates and the difficulty of getting to Torres del Paine. We stayed for the minimum of four days, which seemed long enough. An eight-day stay might become monotonous - not to mention the additional damage to the bank account. All in all, a wonderful once in a lifetime experience.

8/10 Good

Christine, Bellevue NE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Once in a lifetime experience
The beautiful setting, great staff, amazing trekking excursions, excellent food and simple but lovely rooms and common spaces came close to justifying the stratospheric rates and the difficulty of getting to Torres del Paine. We stayed for the minimum of four days, which seemed long enough. An eight-day stay might become monotonous - not to mention the additional damage to the bank account. All in all, a wonderful once in a lifetime experience.

10/10 Excellent

Peter, santiago-chile

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Espectaculares vistas y ubicación

10/10 Excellent

Adrián, México

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un lugar mágico!! Ubicado en uno de los rincones más hermosos del planeta..
Stayed 5 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un emplazamiento excepcional
Algo fantástico, todos los días teníamos excursiones planificadas a lugares más increíbles los unos que los otros. Los guías son simpáticos, alegres, profesionales y de muy buen nivel educativo. Los desayunos fueron excelentes, las comidas muy buenas, muy orientadas a la comida saludable y a no comer demasiado. Sin embargo se podía repetir cualquier plato. Los tragos del bar son un poco sencillotes, después de las largas caminatas uno podría tener cosas mejores. La pileta es de un diseño impresionante, bellísimo y muy agradable, así como el sauna y los yacuzzi interiores y exteriores. También uno puede bañarse en el río, cuya agua es realmente fría. Los caminos en el parque nacional no están bien mantenidos. Se intenta mantener una imagen de virginidad, pero hay mucha gente caminando. Para eso sería mejor dejar de lado la ficción de que son senderos minimalistas y casi sin gente y poner un poco de energía en mejorarlos. El catamarán del hotel es muy bueno y útil para las excursiones, así como la espléndida caballeriza y los caballos de distinto nivel.

General hotel information

Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0
Address
Torres del Paine National Park, Magallanes