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"Front desk staff were very competent and gracious. Breakfast was unacceptable and the attendant was rude."

"5 star for this luxury cruise! It is gorgeous super yatch with great amenities and service. Well trained team . Food was wonderful and the views of Ha Long Bay were gorgeous. Our server Anita went above and beyond for us. We would definitely choose this cruise again and recommend to friends and family "

"We were at this property originally for 4 nights and ended up staying for an additional 10 nights. The staff is more than amazing and the atmosphere is perfect for a variety of people. "

"We had an excellent stay, beautiful hotel, our one bedroom suite was huge, gorgeous furniture and very comfortable and clean, it was a great base for us to visit the Halong Bay área. There isn’t much around the hotel as the area is still being developed, however this was fine with us, as between visiting the bay, we relaxed and enjoyed the lovely facilities and restaurant, the food was great. Staff were superb and nothing was too much trouble "

"Staff were fantastic so friendly ! Room was lovely, food was lovely everything was as advertised. Cooking class was not really a cooking class but other than that activities were fun ! "

"Excellent hotel and facilities "

"Hotel is very new with nice big indoor and outdoor pools. I got a panoramic, unobstructed view of the ocean from my room. The room is spacious and modern. The hotel staff was also very friendly. One minor thing is that the hot water didn’t work well. The water was hot for the first 2 minutes then it’s more like room temperature. Other than that, we enjoyed our stay. "

"I had great experience with property and their staff. They were very polite and helpful "

"Service is good. Very helpful staffs at counter esp Hoa and Trang. Hotel is a bit quiet during the night not much to do at night."