Best Western Hotel Trier City

Family-friendly Trier hotel in Mitte with a 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Hotel Trier City

Lobby
Terrace/patio
Exterior
Junior Suite, 1 Double Bed (Cozy Sitting Corner)
Bar (on property)

Reviews

8.6 out of 10

Excellent

Guests liked:

Clean rooms

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
The price is AU$140
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

Standard Room, 1 Single Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2024
Blackout curtains
  • Sleeps 1
  • 1 Single Bed

Junior Suite, 1 Double Bed (Cozy Sitting Corner)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2024
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2024
Blackout curtains
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Kaiserstrasse 29, Mitte, Trier, Rhineland-Palatinate, 54290

What's nearby

  • Imperial Roman Baths - 7 min walk - 0.6 km
  • Hauptmarkt - 11 min walk - 1.0 km
  • Trier Christmas Market - 12 min walk - 1.0 km
  • Trier Cathedral - 13 min walk - 1.1 km
  • Porta Nigra - 16 min walk - 1.4 km

Getting around

  • Trier Süd Station - 9 min walk
  • Findel International Airport (LUX) - 34 min drive

Restaurants

  • ‪Die Wunderlampe - ‬6 min walk
  • ‪Simplicissimus - ‬3 min walk
  • ‪Quesadilla - ‬4 min walk
  • ‪Quo Vadis - ‬5 min walk
  • ‪Weinhexe - ‬3 min walk

About this property

Best Western Hotel Trier City

Family-friendly hotel revitalised in 2024 and located near Porta Nigra
Located close to Former Ronedell Tower and Trier Theatre, Best Western Hotel Trier City provides a terrace, a shopping centre on-site and a library. Free in-room WiFi and a bar are available to all guests.
You'll also find perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • A billiards/pool table, bike parking and a lift
  • Tour/ticket information, books and smoke-free property
  • Guest reviews give top marks for the helpful staff
Room features
All 127 rooms offer comforts such as pillow menus and air conditioning, as well as perks such as free WiFi and desk chairs. Guests reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Art supplies and free infant beds
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and baths or showers
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, LED light bulbs and electric kettles

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 12 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 12.50 for adults and EUR 6.25 for children
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Bar

Family friendly

  • Art supplies
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Hardwood flooring in public areas
  • Lift
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1978
  • Comprehensive recycling policy
  • Living plant wall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 3.745 per cent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 12.50 for adults and from EUR 6.25 for children
  • Covered self-parking fee: EUR 12 per day
  • Pet fee: EUR 20 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

pentahotel Hotel Trier
Best Western Trier City
Trier pentahotel
Trier Penta Hotel
pentahotel Trier-Europahalle Hotel
pentahotel Trier-Europahalle
Best Western Trier City Trier
Best Western Hotel Trier City Hotel
Best Western Hotel Trier City Trier
Best Western Hotel Trier City Hotel Trier

Frequently asked questions

Is Best Western Hotel Trier City pet-friendly?

Yes, this property allows pets (limit 1 total). There's a fee of EUR 20 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Best Western Hotel Trier City?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Best Western Hotel Trier City on 23 Dec 2024 start from AU$135.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Hotel Trier City?

Self-parking is available for EUR 12 per day. Limited spots are available.

What time is check-in at Best Western Hotel Trier City?

Check-in start time: 3:00 PM; check-in end time: 5:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Hotel Trier City?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Best Western Hotel Trier City located?

This family-friendly Trier hotel is located in a shopping district, within a 5-minute walk of Former Ronedell Tower, Trier Theatre and Thermen am Viehmarkt. Augustinerhof and St. Anthony's Church are also within 10 minutes. Trier Süd Station is 9 minutes by foot and Trier (ZQF-Trier Central Train Station) is 21 minutes.

Best Western Hotel Trier City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 131 out of 309 reviews" "
Rating 8 - Good. 137 out of 309 reviews" "
Rating 6 - Okay. 30 out of 309 reviews" "
Rating 4 - Poor. 9 out of 309 reviews" "
Rating 2 - Terrible. 2 out of 309 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Peter

Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel well situated and welcoming
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was nice. Just tough to maneuver larger cars.
Stayed 1 night in Sep 2024

8/10 Good

Mrs K M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant two nights in Trier.
Good location for the town and secure underground parking (extra charge). Bed a bit firm for my personal choice. All the facilities worked well. Good breakfast and friendly, helpful staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect. AC was sooooo appreciated during the heatwave.
Stayed 2 nights in Jun 2024

8/10 Good

Elizabeth

Stayed 3 nights in Jul 2024

10/10 Excellent

Sheldon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Very nice hotel
Stayed 1 night in Jun 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms, equipped with kettle. Location ok, about 15 mins walk to main attractions
Stayed 3 nights in Jun 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, room comfort
Fantastic Hotel
Infinitely better than their webpage would have you believe. Really clean and spacious room and a fantastic breakfast to set you up for the next day. The covered outside bar at the front of the hotel is stunning. Parking under the hotel is hassle free and good value at €12 per day. The hotel is conveniently situated for the old town, which is only a 2 minute walk. Lastly, the staff are a joy to behold, nothing is too much trouble. Unfortunately I have no idea on the eco credentials of this hotel. Highly recommended
Outside bar
Room
Reception
To the breakfast bar
Stayed 1 night in Jun 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
air conditioning did not work no refrigerator
Stayed 2 nights in Jun 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good
I'd never considered staying at a Best Western in Europe, but this was a pleasant surprise. Well located, specious, friendly.
Stayed 3 nights in May 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Frederick R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great walking location to the Christmas Markets
Stayed 1 night in Dec 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Older hotel, but nice and well equipped. In a great location. Room was clean. Very nice breakfast (for a price). AC did not work all that well, could not adjust the temp or airflow.
Stayed 2 nights in Sep 2023

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for exploring Trier. A beautiful city with so many interesting buildings. The hotel is lovely and easy to find. The staff are friendly and helpful. Parking at 12 euros a night is a huge bonus. Public areas are very nice. Breakfast excellent with lots of choice. Our room was large, quiet, very clean and comfortable. Good wifi. Nothing to fault at all.
Stayed 1 night in Sep 2023

6/10 Okay

Raleigh

Travelled with family
Liked: Cleanliness, staff & service, room comfort
International Bus Tour Haven
Hotel was filled with several bus tours making it difficult to use the elevators, lobby and breakfast area. Parking was easy and cheap. Room was okay, clean, had opening windows and an AC. The bathroom was a surprise. The shower tub combo had a massive rain head shower with great water pressue, which was nice after our long day of touring. Breakfast was pricey.
Stayed 1 night in Sep 2023

4/10 Poor

Verified traveller

Disliked: Staff & service
Such a shame. Lack of service. Waiting 10min at bar and being ignored while others arrive and are served, room cleaning turning up at 9:10am on day of departure (12am ckeckout) and wanting to get in, cups in bathroom smelling of cigarettes, water bottle provided already open...
Stayed 1 night in Aug 2023

10/10 Excellent

Tatyana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was cozy, had everything we needed. Very close walking to attractions, dining, bank, gas station. Super convenient. Pleasant English-speaking service desk attendants. Our stay was very positive.
Stayed 2 nights in Jul 2023

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Easy walking distance to the train sation.
Stayed 1 night in Jun 2023

10/10 Excellent

Morgan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is conveniently located with friendly staff. I disliked that the outdoor patio area is also the smoking area which does not give a welcome vibe to the Hotel.
Stayed 6 nights in May 2023

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
great location, good breakfast,, parking available, walk to town , nice room
Stayed 3 nights in Apr 2023

10/10 Excellent

Carol

Stayed 1 night in Mar 2023

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Pefect for easy access to Theatre Trier.
Stayed 1 night in Jan 2023

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022