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"Friendly staff, clean room, nice view "

"Staff curtious, amenities including half board(breakfast and dinner). Good to have private onsen in our room plus 3 other private ones we can use."

"The staff were very accommodating and kind. Our experience here has become a highlight in our Japan trip! Especially the half board menu where we experienced a hearty, well-balanced dining experience specializing in traditional Japanese food using local, fresh ingredients. The onsets were big and very well kept. We enjoyed our stay here!"

"Great private onsens, nice rooms with good amenities."

"Excellent stay, everything you need within the hotel, onsen is excellent. "

"The owner and staff were amazing and so friendly. We loved our stay !"

"Room was clean and spacious and staffs were very accommodating "

"A very beautiful town "

"One night was definitely not enough! Clean room, great amenities, a wide variety of delicious buffet options, and three relaxing hot springs. I did notice a comment about one of the baths, which I understand, but the water quality was still excellent and very soothing. Special thanks to Mr. Kakumoto for his friendliness and exceptional service truly went above and beyond!! I'll definitely stay here again when I'm back in town. "

"Love this place, definitely will go back again "

"The hot spring was clean, the staff were very friendly, and we had a great time."

"Excellent weekend get away"

"Really good choice of hotel"

"The hospitality (service and meals) at Shiganoyu Hotel were amazing. While we did not speak Japanese and the staff did not speak English, they used a translation tool for conversation and didn't let that be a barrier. It was so comfortable for our family of 5 - very homey and welcoming. The tea and treat upon check-in was a nice surprise and delicious. The onsen was a relaxing bonus! And the food was amazing and a wonderful experience. We had 3 breakfasts and 3 dinners and they were all...

"Nice outdoor onsen "

"Location is good, opposite is the ski resort, which has good snow. Overall room was well maintained, public Onsen was nice too. However we came during early ski season, there is barely any restaurants opens. Hotel cafe food is a bit expensive, and not much choice (mainly western). If plan to stay may order half board instead, or tell hotel staff to reserve dinner before 10am"

"湯畑からは少し坂を歩くので、雪の季節はブーツ必須ですが、ホテルからの雪景色もとても美しく、ホテルの中もとてもキレイで、細やかな気配り、オシャレなインテリアなど、静かで落ち着いた滞在ができました。 お風呂も源泉でとても気持ちいいです。 スタッフの女性もとても気さくで感じもよく気配りも良かったです。 また泊まりたいです！"

"The room with private bath is great! Great hospitality, too! We had dinner and breakfast, they’re delicious! Really enjoyed our stay! "

"Handy shuttle to town and bus station. Very good dinner and breakfast. Not much English but otherwise very helpful staff."

"Very convenient to the snow. Friendly staff Nice Onsen Great food"