Tuan Chau Island Apart Hotels

"Great customer service. Excellent breakfast buffet. Room are clean and comfortable. "

"The hotel was very impressive its a compliment to its staff n business that shows very high standards are easily achieved when you have everything in order daily well done "

"Room was comfortable and food was great."

"Amazing hotel with amazing staff who were so helpful. We had a slight concern with our room and they changed it immediately with no questions. Breakfast great and location good too. "

"The staff were awesome! The hotel was very clean and well maintained. It was their first anniversary. The massage we had at the spa was wonderful. A new hotel with a great breakfast buffet, we stayed 2 weeks and tried all we could, including dim sum. The hotel was located on a Main Street near lots of shops and restaurants. Special mention to Dat at reception that spoke great English and made several recommendations and Trang at the restaurant for her hospitality and great smile when we came down for meals. "

"Great view from room, but this hotel charged for every little thing, including water for the room, pool tables in lounge, other games for kids, hotel shuttle to/from town. Need to leave a deposit in order to charge to the room at all. Overcharging for room service. Only one restaurant open at a time. Lights that wouldn't turn off in one room - staff solved the problem by cutting the wire to the light altogether. Not all that many options for hotels on Cat Ba, so this looked good comparatively, but it did not live up to the rating. "

"My wife and I spent 1 night on board of the grand pioneer 2 (February 25, 2026) . Perfect luxury room ( super clean, panoramic view of Ha Long Bay, fantastic food ( brunch with variety choices ) with à la carte menu for supper). Super nice staff. Very reasonable price including all meals with 2 land excursions. Strongly recommend. Pioneers cruise 3 will be launched within the next 18 months. Can’t wait to come back for a 2 nights cruise. Only one downside : February and March weather in Ha long kind of foggy with drizzle. Summer weather would be best for pictures Louis Montreal, Quebec , Canada"

"Didn’t use it. The cruise was fantastic. The only thing that was missing was internet."

"מעולה"