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"Great option for staying in Ita Thao. My room had a partial view over the lake and everything was so quiet. It was an excellent break from Taipei buzz. Would improve comfort in the room, especially in the bathroom. "

"The service is wonderful! They have shuttle buses for ppl climbing up mountain early in the morning for sunrise! Staff are very nice and helpful! The room is spacious and clean! View is also wonderful!! "

"Very nice for everything. You must come and visit firefly on April."

"Loved our stay here. We were here mid week, and it was very quiet. Breakfast was very generous and the hotel was clean and comfortable. The owner helped us rent bikes for a great day riding around the lake. We would definitely come back!"

"It would be great if the building has an elevator. "

"beautiful views of the lake and the food at the property was so good"

"The selling point of this place is its location from where you can walk 15 minutes up a small hill to see Alishan sunrise. This advantage may be the disadvantage the same time, because for these tourists who come to Alishan first time, transportation between the Alishan park entrance (the transportation hub) and the hotel is a little bit confusing. This hotel is half hour bus-driving from the entrance and you must pre-book the hotel shuttle to pick you up at the bus station. But overall my experience there was good and the lady boss was very nice and helpful. The facility and amenity are good."

"The thermal spas are amazing. Although the outdoor one for us was closed for the two days for cleaning. Overall the hotel outside of the thermal spas is very dated and not the cleanest. we had some holes in linen and it was all a bit grimy. The staff were lovely and the food was great. "

"The property is very nice and clean. One thing to note in the thin walls as you can hear your neighbours if they’re talking normally/snoring. The owners of the property are very kind and helpful. Overall I would recommend for anyone staying in the area"