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Levels Unawatuna

4.5 star property
Luxury hotel with 24-hour front desk and outdoor pool
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Levels Unawatuna

Outdoor pool, pool umbrellas
Front of property - evening/night
Suite with Sea View | View from room
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Terrace/patio

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Family room

Deluxe Family room

Deluxe Family room

Highlights

Soundproofed
Air conditioning
LED TV
Egyptian cotton bed sheets
Premium bedding
Bidet
Hairdryer
Bathrobes
  • 5 sq m
  • Sleeps 4
  • 1 King Bed

Superior Double Room, 1 Bedroom, Pool View

Highlights

Soundproofed
Air conditioning
LED TV
Egyptian cotton bed sheets
Premium bedding
Hairdryer
Jetted bath
Bathrobes
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite with Sea View

Suite with Sea View | View from room

Suite with Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Egyptian cotton bed sheets
Bidet
  • 44 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room with Sea View

Deluxe Room with Sea View

Deluxe Room with Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Egyptian cotton bed sheets
Bidet
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

View from room

Superior Double Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Egyptian cotton bed sheets
Bidet
  • 22 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Bonavista Road, Rumassala Hill, Unawatuna, Unawatuna, 80600

What's nearby

  • Jungle Beach - 1 min walk - 0.0 km
  • Galle International Cricket Stadium - 8 min drive - 5.4 km
  • Galle Fort - 10 min drive - 6.0 km
  • Galle Lighthouse - 10 min drive - 6.0 km
  • Unawatuna Beach - 12 min drive - 3.5 km

Getting around

  • Midigama Railway Station - 37 min drive
  • Colombo (CMB-Bandaranaike Intl.) - 137 min drive

Restaurants

  • ‪Blue Caffeine - ‬5 min drive
  • ‪Daffodil - ‬5 min drive
  • ‪Steam Yard - ‬5 min drive
  • ‪Neptune Bay - ‬6 min drive
  • ‪Thaproban Beach Resort - ‬7 min drive

About this property

Levels Unawatuna

Luxury hotel by the ocean
You can look forward to an airport shuttle, a poolside bar and a free daily manager's reception at Levels Unawatuna. The on-site restaurant offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a terrace and a garden.
Other perks at this hotel include:
  • An outdoor pool with pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Express check-in, tour/ticket information and concierge services
Room features
All guest rooms at Levels Unawatuna have comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with bidets and free toiletries
  • 50-inch LED TVs with premium channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: USD 15 for adults and USD 8 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Pool umbrellas
  • Terrace

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
This property requires guests who are not citizens or residents of Sri Lanka to show proof that they have completed local quarantine requirements during check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per stay.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 98.50

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 15 for adults and from USD 8 for children
  • Airport shuttle fee: USD 140 per vehicle
  • Rollaway bed fee: USD 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Levels Cantaloupe Hotel Unawatuna
Levels Cantaloupe Hotel
Levels Cantaloupe Unawatuna
Levels Cantaloupe
Levels by Cantaloupe
Levels Unawatuna Hotel
Levels Unawatuna Unawatuna
Levels Unawatuna Hotel Unawatuna

Frequently asked questions

Does Levels Unawatuna have a pool?

Yes, this property has an outdoor pool.

Is Levels Unawatuna pet-friendly?

No, pets are not allowed at this property.

How much is parking at Levels Unawatuna?

Self-parking is free at this property.

What time is check-in at Levels Unawatuna?

Check-in start time: 2 PM; check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Levels Unawatuna?

Checkout is at noon.

Does Levels Unawatuna provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 140 per vehicle applies.

Where is Levels Unawatuna located?

Situated by the ocean, this luxury hotel is within a 5-minute walk of Jungle Beach and Japanese Peace Pagoda. Unawatuna Beach and Dalawella Beach are also within 3 miles (5 km).

Levels Unawatuna Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 41 out of 76 reviews" "
Rating 8 - Good. 25 out of 76 reviews" "
Rating 6 - Okay. 4 out of 76 reviews" "
Rating 4 - Poor. 4 out of 76 reviews" "
Rating 2 - Terrible. 2 out of 76 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

9.8/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Noorul Hasina

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Levels was amazing! Its quaint atmosphere was so very inviting and the staff was truly so hospitable and AMAZING! The rooms were clean, spacious and the views were out of this world. We were provided exceptional service from Kumara, Rasika,Thilina, Sehan yasmka and chef sujith. They were friendly and kind, and the food prepared by chef Sujith was so so delicious — authentic Sri Lankan food to innovative new creations, he can do it all. Thank you levels for the best experience ever!
Stayed 2 nights in Aug 2024

6/10 Okay

Shayne

Liked: Staff & service
Disliked: Property conditions & facilities
People were great, room was clean however the fridge was not cool(room temp) and tv didn’t work for the 2 days I was there. I know you don’t travel to watch tv but after a day of activity it is good just to kick back have a cold drink and chill watching tv. All in all, good location, good view but for the money spent I think there are better options.
Stayed 2 nights in Apr 2024

10/10 Excellent

Mahmood

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Rahul

Disliked: Cleanliness
Needs to be clean
Location and overall appeal of the hotel is great. Some staff are really good and helpful. Most are courteous but the language barrier makes it super hard at times. Front desk was the worst and there was a huge gap in requests made to them and getting those executed by the staff. Cleanliness needs a WHOLE LOT to be improved on. In every room and every aspect of bathrooms.
Stayed 7 nights in Dec 2023

4/10 Poor

Kalani

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The photos are very outdated and do not match the current condition of the rooms or public areas of the hotel. It is obvious that several years ago it was a very modern, chic, and comfortable place to stay, but renovations and updates are desperately needed. Our suite had a large bathtub that was too dirty to use, the lock/keys for our door would regularly get stuck and be difficult to open or lock, the cabanas surrounding the pool had dirty linens, our bathroom sink had a leak and the bathroom had a serious ant problem. The worst problem was the air conditioner which stopped working 5 times during our 4-day stay making it difficult to sleep or relax in our room. Again, all of these issues happened in our suite which was supposed to be the best or one of the best rooms at the property. On the positive side, the staff was great and tried to accommodate us the best they could. Every time the air conditioner broke someone would come to fix it, but the fix would only last a short time before the AC unit broke again. The staff in the restaurant were great, very attentive and the food was good. We can’t say anything negative about the staff, they were very helpful to us, but the hotel needs to do some renovations/updates to be rated as highly as they are on and the photos on the website are very misleading
Stayed 4 nights in Dec 2023

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Property does need a renovation but otherwise a pleasant stay with helpful staff
Stayed 8 nights in Mar 2023

8/10 Good

alan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 15 nights in Jun 2022

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish boutique hotel.
Nice room big bathroom. Lovely pool area and good food in the restaurant. Big breakfast. Bit out of the way but easy to get tuk tuks to Galle it Unawatuna.
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Beautiful place in a fantastic location outside main Unawatuna, next to Jungle Beach. It's a bit of a trek to main Unawatuna, but you can easily move around with Tuk Tuks and we hired a scooter for our time here which was perfect. The hotel really has the wow factor - great views overlooking the beach and a beautiful pool, however also relies on this with slightly lower standards elsewhere. There was a funny smell in room, drains or mould. WiFi was basically unuseable due to being so slow and at times just didn't work. Food was very average, although I am basing this on the breakfasts as we did not have our evening meals here. Funnily this was the most expensive place on our Sri Lankan trip, and definitely not the best! We found guest houses to be much better quality throughout. The staff were very friendly and helpful.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs Up
Stay was comfortable, room was amazing with ocean view, meals were superb
Stayed 2 nights in Dec 2019

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and fantastic service
My wife and I spent four nights at this hotel and we were treated to a lovely suite overlooking the ocean. The trip was mainly planned to relax from the busy work life and this hotel delivered this perfectly. The seas were a bit rough at this time of year, so we had a brief dip at Jungle beach which is a 5 min walk from the hotel. If you are looking for a gym, its 15 mins away by walk or 5 mins by tuktuk (we tried it once, but we really wanted to relax instead). There are a few things to mention such as the supportive staff, fantastic room, pool, food, spa and the services. We tried them all including a candle lit romantic dinner for our 3rd wedding anniversary, the lovely massage at the spa as well as a safari trip to Yala which was fantastic. Thanks to the site manager (Hasantha Lakmal) who kept this place in pristine condition and helped us spend the time fruitfully. We'd love to return and recommend this place to anyone.
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Sri Lanka!
The staff went out of their way to help us with everything during our stay, the service couldn’t have been better! The room was beautiful with views out to sea and the bed was very comfy. The breakfast includes warm bread/ croissants/ samosas as well as fresh fruit and whatever you order from the breakfast menu! Always easy to get a tuk tuk to Unawatuna beach. You won’t regret staying here :)
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Staff goes above and beyond to always make my stay here an enjoyable & relaxing one. They are rockstars!!
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at levels is so much more then I have ever experienced. Management were great, but in particular the boys in housekeeping and
Stayed 1 night in Mar 2019

10/10 Excellent

Vanessa&Miguel, Melbourne, Australia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Levels by cantaloupe is one of, if not the best hotels I have ever stayed. The service that we received throughout our 3 night stay was impecable, and more. Every single staff member went above and beyond. Breakfast was delicious, the pool was amazing but the rooms are absolutely wonderful. Particularly the deluxe room by the pool on the bottom floor. We were treated like absolute royalty and I very highly recommend a stay at this hotel, the only problem being you may not want to leave like us.
Stayed 1 night in Mar 2019

10/10 Excellent

Nisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views and great service
Amazing stay on our honeymoon. Area is perfect, short walk from jungle and white beaches and the peace pagoda. A 10 min tuk tuk ride from unawatuna. Staff are always happy to help and we would suggest suite 2 if you can get it.
Stayed 3 nights in Feb 2019

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
This hotel was a joy to be at...perfect service especially the great waiter Janith he was so helpful with great suggestions for trips! We ended our busy tour with a stay here and the hotel was fantastic! Worth having a superior suit the view and rooms amazing ! Food was lovely all served with a good choice and willing to adapt to your choice! Pool a welcome addition in the heat and hotel close to good beaches walks and villages Please book you will not be disappointed !
Stayed 5 nights in Feb 2019

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Levels
Stayed for 7 nights, Jan 2019. The staff were amazing, so attentive to our needs. Room was always spotless and the food that we had at the hotel (breakfast every day and lunch on 3 days) was delicious. Only criticism would be on the time it took for breakfast to arrive, pretty small menu to choose from, it really shouldn't take an hour of your morning, from start to finish, to have an avocado and toast or market bowl smoothie breakfast (both were delicious). 5 min walk to Jungle beach, 10 minute tuk tuk drive into Unawatuna for dinner options. would recommend
Stayed 7 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Enjoyable Stay
Great views, food is very good, nice pool area and the staff is absolutely wonderful. Room and building is starting to show its age. I wouldn’t recommend the spa. Overall highly recommended if you want a romantic spot that is close to Galle but away from the hustle and bustle of the city.
Stayed 2 nights in Nov 2018

4/10 Poor

joaquin

Liked: Cleanliness
Disliked: Property conditions & facilities
Would not recommend
Mixed feelings. We had problems upon checking and had to wait an hour - staff isntead of saying room wasnt ready kept making us wait, loosing an hour of our time sitting in the horrible heat. Later they did do everything the could to make up for this and were helpful. Still, i felt like a walking dollar bill... want dinner? Just 175 usd or more! Same for the spa. Kind of ridiculous. The deco is kind of tacky, and the location is very far away from the beach and restorants - you will have to take a tuktuk everytime. Breakfast was good abd the pool very nice.
Stayed 2 nights in Nov 2018

10/10 Excellent

Madge, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favorite hotel in Sri Lanka and quite possibly the world - incredible view and amazing staff. Will continue to come back for a luxurious getaway in paradise!
Stayed 2 nights in Oct 2018

10/10 Excellent

Abby, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I want to move in here. Stay here, you won't regret it. I arrived to a welcome drink, cool towel, and prepped jacuzzi tub with flower petals. The bed is huge and comfortable, the food is spectacular, the smart TV has Netflix, everything is done so well. The pool is amazing and the service is wonderful. Boutique hotels offer something special in intimacy, peace, and tranquility. The beach is less than 10 minutes away.
Stayed 2 nights in Jul 2018

10/10 Excellent

yoomin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort