4/10 Poor
Christopher
Travelled with partner
18 Jan 2025
Disliked: Amenities, property conditions & facilities
Pros:
- the accommodation corresponds to what you see in the pictures. Nice pool; beautiful design.
- Quality of the restaurant. Everything was very tasty. Also the restaurant staff is very nice.
- Internet works very well & fast.
Cons:
- We had booked a facial spa. But nobody came at the agreed time. The owner and/or management took note of this without any apology or replacement.
- There is no privacy. From the room you can hear the restaurant music all day long (playlist repeats itself after one day at the latest). In the evening, the owner likes to have his Spanish-speaking friends over. You can then follow their conversations from the room terrace.
- There are the same 3 breakfast and 4 coffee options every day. If one option is off, there are no alternatives (unless you pay extra). Everything else (e.g. cappuccino with oat milk) has to be paid for.
- Room urgently needs maintenance. In our room, the water in the shower drained very badly or not at all, the wall paint was peeling off. We had a cockroach in the room. Water was sometimes just gone for an hour.
- Price/performance ratio does not fit.