Family Hotels & Resorts in Upper Styria from AU$268

"Beautiful hotel and a spatular location."

"The hotel is advertised as having AC, this was a key element in my decision to book this hotel. Apparently they turn it off when it gets cold, according to them and other guests should just open the windows. We were promised that the hotel manager would contact us as we complained about it. That was on Saturday and we checked out on Monday. I have yet to hear back from her or anyone in the property. The receptionist offered us another room where they opened the windows. How did i not think of that? I asked to get at least a fan but i'm only a paying customer, why should i get a response? The hotel images, suggest that it is somewhat secluded. This is not the case as i was woken up by trains passing nearby (100-200m) at 7am. We had to sleep with open windows... Not my ideal vacation. The only bright side in this hotel was the F&B staff who were super friendly and helpful."

"Very good staff took care of a complaint I had about room being too hot solved issue. Great amenities especially in kitchen, spacious layout, great balcony. I would stay there again. Lots of parking, near town. "

",,Amazing Stay,, -Very good standard of the room loads of space, large bathroom, very good breakfast with loads of choices. Staff above and beyond very helpful. Cherry on the cake was that receptionist borrowed us umbrella on rainy day so we can walk around. More hotels should be like that. "

"The hotel is very close to the Pilani gondola. An easy walk even in all your ski gear and carrying your equipment. It is also very near to other restaurants and bars and only a few minutes walk to shopping. We found it very easy to get around the town without transportation and had a fantastic stay. The room was exactly what we needed and had even more space than we anticipated from the pictures. Additionally, the staff was fantastic. Very willing to recommend train options for our return to Salzburg and called a taxi to get us to the train station at no additional cost! As for the cleaning staff, they were very good and thoughtful. Our daughter had brought with her some very special stuffed comfort toys and they took special care of them during cleaning. It made her SO happy."