Calle 42 #188 A x 33 y 35, Candelaria, Valladolid, YUC, 97780
What's nearby
Mercado Municipal - 4 min walk - 0.3 km
Cathedral of San Gervasio - 6 min walk - 0.6 km
Valladolid Municipal Palace - 7 min walk - 0.6 km
Calzada de los Frailes - 10 min walk - 0.8 km
Cenote Zaci - 10 min walk - 0.9 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 107 min drive
Restaurants
Hosteria del Marques - 5 min walk
Cafetería México Mágico - 5 min walk
Canto Encanto - 4 min walk
Agustin Gusto - 4 min walk
Burrito Amor - 3 min walk
About this property
Hotel Casa Hipil
Hotel in the city centre
You can look forward to a terrace, a garden and an arcade/games room at Hotel Casa Hipil. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre.
Other perks at this hotel include:
An outdoor pool with sunloungers
Free self-parking
Full breakfast (surcharge), concierge services and a water dispenser
A computer station, a front desk safe and luggage storage
Guest reviews say great things about the helpful staff
Room features
All guest rooms at Hotel Casa Hipil boast thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and safes.
More amenities include:
Showers, free toiletries and hairdryers
32-inch flat-screen TVs with cable channels
Wardrobes/cupboards, ceiling fans and daily housekeeping
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free offsite parking
Free self parking on site
Food and drink
Daily full breakfast available 7:30 AM to 11:00 AM for a fee: MXN 100 for adults and MXN 80 for children
Things to do
Arcade/game room
Outdoor pool
TV in common areas
Family friendly
Arcade/game room
Outdoor pool
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Shared microwave
Shared refrigerator
Water dispenser
Guest services
Concierge services
Housekeeping (daily)
Business services
Business centre
Computer station
Outdoors
Garden
Pool loungers
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Wheelchair accessible (may have limitations)
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Shower
Towels provided
Entertainment
32-inch flat-screen TV with cable channels
More
Air conditioning
Ceiling fan
Iron/ironing board on request
Safe
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
Optional extras
Fee for full breakfast: from approximately MXN 100 for adults and from MXN 80 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
We should mention
This property does not have any lifts
No pets and no service animals are allowed at this property
Property is also known as
Casa Hipil House Valladolid
Casa Hipil House
Casa Hipil Valladolid
Casa Hipil
Casa Hipil Hotel Valladolid
Casa Hipil Hotel
Casa Hipil
Hotel Casa Hipil Hotel
Hotel Casa Hipil Valladolid
Hotel Casa Hipil Hotel Valladolid
Frequently asked questions
Does Hotel Casa Hipil have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Hotel Casa Hipil?
As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Hotel Casa Hipil on 5 Mar 2025 start from AU$216.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Casa Hipil pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Casa Hipil?
Self-parking is free at this property; nearby parking is also free.
What time is check-in at Hotel Casa Hipil?
Check-in start time: 3:00 PM; check-in end time: 5:30 AM. Late check-in is available during limited hours.
What time is check-out at Hotel Casa Hipil?
Checkout is at noon.
Where is Hotel Casa Hipil located?
Located in the heart of Valladolid, this hotel is within a 5-minute walk of Mercado Municipal and Francisco Canton Rosado Park. Cathedral of San Gervasio and Valladolid Municipal Palace are also within 10 minutes.
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Hotel Casa Hipil Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 97 out of 168 reviews
10 - Excellent
97
Rating 8 - Good. 50 out of 168 reviews
8 - Good
50
Rating 6 - Okay. 14 out of 168 reviews
6 - Okay
14
Rating 4 - Poor. 4 out of 168 reviews
4 - Poor
4
Rating 2 - Terrible. 3 out of 168 reviews
2 - Terrible
3
9.4/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Excellent
Geraldine
28 Nov 2024
Nice place close to the main square
Nice place close to the main square with a parking option behind the hotel. Served the purpose and the beds were very comfortable. We left early so they prepared a lunch box for us which was simple but delicious and came handy while driving to our next stop. I would go again!
Geraldine
Stayed 1 night in Nov 2024
8/10 Good
Verified traveller
21 Nov 2024
Great location, super friendly staff, the breakfast is a few houses down in their partner hotel on the nice rooftop terrace. Depending on the location the room can be noisy because of the street.
Verified traveller
Stayed 2 nights in Nov 2024
8/10 Good
Donna
4 Sept 2024
The hotel and staff were nice, but I felt it was overpriced. There's nothing negative about the hotel itself
Donna
Stayed 1 night in Sep 2024
10/10 Excellent
Corina
22 Mar 2024
We enjoyed the lush garden and friendly staff.
Corina
Stayed 2 nights in Mar 2024
10/10 Excellent
Rebekah
28 Jan 2024
We loved our stay so much. The breakfast was delicious. The whole place was very relaxing. Our room was enormous and beautiful. We really loved it here
Rebekah
Stayed 2 nights in Jan 2024
8/10 Good
Phyo Thin
28 May 2024
Clean and nice
Phyo Thin
Stayed 1 night in May 2024
10/10 Excellent
Steven
8 Jan 2024
Friendly, clean, convenient
Steven
Stayed 1 night in Jan 2024
10/10 Excellent
Paolo
24 Nov 2023
Very nice hotel, very convenient to reach the main square of Valladolid.
Bianca, one of the receptionist, has been very professional to suggest us the best areas to visit and some good places for drinks and dinner
Paolo
Stayed 3 nights in Nov 2023
10/10 Excellent
Jesse
21 Feb 2024
Excellent location. Super clean. Friendly staff. The family room had plenty of space my family of 4
Jesse
Stayed 3 nights in Feb 2024
10/10 Excellent
Anne
18 May 2023
Good location, nice AC, friendly services
Anne
Stayed 2 nights in May 2023
10/10 Excellent
Liam
21 Sept 2023
Best Spot
Had the best time! Hotel was so nice and the staff were all amazing and friendly. Courtyard was beautiful and so chill to hang out in the evening
Liam
Stayed 1 night in Sep 2023
10/10 Excellent
Rebekah
3 Jan 2024
This is a warm friendly wonderful place to stay with a great location in Valladolid. It’s a great base lol cation for Chichen Itzá and Río Lagartos. Staff were friendly and helpful, everything was clean and lively. I highly recommend
Rebekah
Stayed 1 night in Dec 2023
10/10 Excellent
Fahad
28 July 2023
A very cozy place to stay, the parking is about a 4 min walk away from the hotel, but overall, its a great place to stay. We just stayed for one night, a place to rest our heads for the night, its a great spot overall. Walkable to Valadolid square.
Fahad
Stayed 1 night in Jul 2023
8/10 Good
Landy
4 Aug 2023
Nice place
Very nice place. Close to every thing. Parking was tricky.
Landy
Stayed 1 night in Jul 2023
10/10 Excellent
Deborah
14 Feb 2024
We loved our two nights here in Feb 2024. We would have liked to stay longer but they wanted to charge us their regular rate so we had to move. We booked deluxe superior rooms which had a king and double bunk beds. Each room has a double bathroom and a small fridge. The tiny pool was perfect for a quick dip to cool off. We would highly recommend this hotel.
Deborah
Stayed 2 nights in Feb 2024
6/10 Okay
Yashar
30 Nov 2023
Good location, but it is more like a bed and breakfast. Think of it as a clean place to sleep.
We stayed one night and the staff thought we wouldn’t need towels because we are staying one night only.
Yashar
Stayed 1 night in Nov 2023
8/10 Good
Verified traveller
25 July 2023
Liked: Staff & service
Great Space, Lacking in Customer Service
The family suite at Casa Hipil was perfect for our family of five (double bunk bed + queen bed) and we loved having access to a kitchen. The location of the hotel is great, just a few blocks off the main square. I’d recommend the hotel to other families but would note that
Verified traveller
Stayed 3 nights in Jul 2023
6/10 Okay
Jan
27 Nov 2023
Liked: Staff & service
Average
Very small breakfast and only cold shower, non of these was expected and receptionist did not care at all :)
Jan
Stayed 1 night in Nov 2023
8/10 Good
Alejandra
15 May 2023
Agradable
Alejandra
Stayed 1 night in May 2023
8/10 Good
Clinton
12 Feb 2023
Charming colonial place. Lovely staff. Wifi did not make it into our room, but fine in common areas. Lovely plants
Clinton
Stayed 4 nights in Feb 2023
6/10 Okay
Verified traveller
12 Aug 2022
Budget below average hotel
This is a budget below average hotel with a good location. Staff is not helpful. The room was quite small. The breakfast is at a nearby hotel and not in the hotel itself. The staircase to the rooms is narrow. I wouldnt stay again.
Verified traveller
Stayed 2 nights in Aug 2022
6/10 Okay
Roberto
17 Aug 2022
Liked: Amenities
Room was waaay too small for 5 people. Room has not one blanket and the AC was right above one bed so whoever sleep in that bed was freezing. I went to get a blanket in the middle of the night and nobody was in the front desk.
I like the proximity to the center
Roberto
Stayed 1 night in Aug 2022
8/10 Good
Diriet
7 July 2023
The property has a great location in the center of town and only a few blocks away from the central plaza. My room looked just like in the pictures but felt smaller and the bathroom was tight also. The rooms in the main building have very little soundproofing and you can hear everyone in the hallways with a loud echo. My room was on the street side and you can hear all the cars and loud motorcycles, it's quieter late at night but for light sleepers this may be an issue. The interior rooms may not have this issue but you would still hear your neighbors coming in and out and the doors closing.
Diriet
Stayed 2 nights in Jul 2023
2/10 Terrible
Xavier
6 Apr 2023
Disliked: Staff & service
Not good
Very bad experience…. honestly lousy
My reservation very clearly specified 2 beds and 4 guests. Nobody believes the story that they received the reservation for 1 single bed.
The hotel to which they "accommodated" me was of a much lower category than what I had chosen and paid for. $1,800 pesos for a hotel where customers hang their clothes on the railings is ridiculous.
Breakfast another joke. They ask me to say what time I want to have breakfast. I specified 7:30 am because we had to leave at 8:30 at the latest to catch a flight. They asked me to choose what we were going to have from the menu.
The next day it was 7:45 am. The cook had not arrived. They didn't even have the ingredients for ANY of the dishes we had chosen and they were barely going to prepare.
Bad experience. Terrible way to solve a problem where you did not respect reservation logistics and customer service. Everything, absolutely everything was an abuse and a mockery
It started out good. Found the reservation and was about to pay when the price I has booked on Hotels.com was $1100
pesos less than the price they wanted, not an issue they accepted my price, I paid and then it started. The Superior room, garden view etc. suddenly was not available, water damage from the roof (they are in a drought) so we needed to stay in a room attached to the lobby which was an old storage room with no windows right on a very busy street. We refused and after while were offered a room in a sister hotel down the street. we agreed but wanted to see the room first, no problem but it was being cleaned and we would have to wait. we agreed and after 45 minutes it turned out the room Was clean and we could look at it but not occupy because previous guest had left something in the safe and was coming back in 2 hours. Really ?? it was now getting dark. this room was facing the same noisy street, had a window that couldn't be opened and was definitely not a Superior room. Old tired bathroom at the end of the complex where wi-fi didn't work. It was now getting dark and we didn't have any other options. They were very nice and polite but were clearly pulling a scam. it was several weeks ago and I'm still not happy. A partial refund at least was in order. The Hotels.com discount was to me the start of the problem as there was no mention of a problem with the Superior room until then. Beware and read reviews about being stuck in the broom closet next to the lobby.