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Inn at the Quay

4.0 star property
Eco-certified hotel with fitness centre and sauna
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Inn at the Quay

Minibar, desk, iron/ironing board, free WiFi
Aerial view
Water view
Point of interest
In-room business centre
VIP Access

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Room service
  • Pet-friendly
  • Parking available
  • Housekeeping
  • Bar
The price is AU$232
includes taxes & fees
12 Jan - 13 Jan 2025

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 1 Queen Bed (Quay)

Minibar, desk, iron/ironing board, free WiFi

Room, 1 Queen Bed (Quay)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Rainfall showerhead
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds (Quay)

Room, 2 Queen Beds (Quay)

Room, 2 Queen Beds (Quay)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Rainfall showerhead
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Quay)

Minibar, desk, iron/ironing board, free WiFi

Room, 1 King Bed (Quay)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Rainfall showerhead
  • River view
  • Sleeps 3
  • 1 King Bed
Property entrance

Met Hotel

Free WiFi
Restaurant
Air conditioning
Parking available
8.0 out of 10, Very good, (1001)
The price is AU$147
includes taxes & fees
29 Dec - 30 Dec
Met Hotel
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About the area

Map
900 Quayside Dr, New Westminster, BC, V3M6G1

What's nearby

  • Douglas College - 7 min walk
  • Hard Rock Casino Vancouver - 9 min drive
  • Holland Park - 10 min drive
  • Metropolis at Metrotown - 11 min drive
  • Simon Fraser University - 15 min drive

Getting around

  • New Westminster Station - 5 min walk
  • Coquitlam Central Station - 16 min drive
  • Vancouver International Airport (YVR) - 30 min drive

Restaurants

  • ‪North Noodle House - ‬6 min walk
  • ‪Cockney Kings Fish & Chips - ‬6 min walk
  • ‪Old Spaghetti Factory - ‬6 min walk
  • ‪Tim Hortons - ‬5 min walk
  • ‪The Spud Shack Fry Co - ‬5 min walk

About this property

Inn at the Quay

Eco-certified hotel near Douglas College
Located close to Holland Park, Inn at the Quay provides a terrace, dry cleaning/laundry services and a fireplace in reception. For some rest and relaxation, visit the sauna. The on-site seafood restaurant, The Boathouse, offers breakfast, brunch, lunch, dinner and al fresco dining. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also find perks such as:
  • Cooked-to-order breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Luggage storage, a banquet hall and free newspapers
  • Smoke-free property, meeting rooms and a vending machine
  • Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 126 rooms have comforts such as air conditioning and dressing gowns, as well as thoughtful touches such as free WiFi and minibars. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Bathrooms with rainfall showers and shower/bath combinations
  • LCD TVs with cable channels
  • Balconies, fridges and coffee/tea makers

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (CAD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to noon on weekdays and 9:00 AM to 1:00 PM on weekends; CAD 15 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Boathouse

Things to do

  • Gym
  • Sauna

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 3,875 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 25 per person
  • Self-parking fee: CAD 15.00 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Cashless transactions are available

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Inn Quay
Inn Quay New Westminster
Quay Inn
Quay New Westminster
At Westminster Quay New
Hotel At Westminster Quay
Inn At The Quay Hotel New Westminster
Inn at the Quay Hotel
Inn at the Quay New Westminster
Inn at the Quay Hotel New Westminster

Frequently asked questions

Is Inn at the Quay pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CAD 50 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Inn at the Quay?

As of 25 Dec 2024, prices found for a 1-night stay for 2 adults at Inn at the Quay on 12 Jan 2025 start from AU$232.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Inn at the Quay?

Self-parking is available for CAD 15.00 per day.

What time is check-in at Inn at the Quay?

Check-in start time: 4:00 PM; check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at Inn at the Quay?

Checkout is at 11 AM.

Where is Inn at the Quay located?

Situated on the riverwalk, this eco-certified hotel is 0.3 mi (0.5 km) from Douglas College, and within 6 mi (10 km) of Metropolis at Metrotown and Holland Park. Simon Fraser University and Burnaby Hospital are also within 9 mi (15 km). New Westminster Station is only a 5-minute walk and Columbia Station is 12 minutes.

Reviews

9.0

Wonderful

Rating 10 - Excellent. 621 out of 1003 reviews" "
Rating 8 - Good. 278 out of 1003 reviews" "
Rating 6 - Okay. 63 out of 1003 reviews" "
Rating 4 - Poor. 23 out of 1003 reviews" "
Rating 2 - Terrible. 18 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location. Room was great but could hear the neighbors clearly. However our room had the adjoining room option. Gorgeous view of the river! Bathroom could use an update otherwise we had a great stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Keith

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good views of the Fraser River and all the commercial activity . They were very helpful in charging our Cel Phones as we had forgotten our chargers.
Stayed 2 nights in Dec 2024

8/10 Good

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have given it 5 stars. Really close. Front desk was inconsistent. Some were great. Others didn’t smile
Stayed 3 nights in Dec 2024

10/10 Excellent

Kumar Lal

Stayed 1 night in Dec 2024

8/10 Good

Shawn

Travelled with family
Excellent rooms. Great location on the river however separated from downtown by rail corridor making for an extra 20 min walk to get offsite
Stayed 2 nights in Dec 2024

10/10 Excellent

Kaleigh

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in New West! Love being close to the water!
Stayed 1 night in Dec 2024

8/10 Good

Kelvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and very convenient.
Stayed 1 night in Dec 2024

10/10 Excellent

Shahram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgraded room at check in!
Stayed 1 night in Dec 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice stay at this hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
123
Stayed 1 night in Nov 2024

10/10 Excellent

Nadia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Loving water view from my room
Stayed 2 nights in Nov 2024

8/10 Good

Terry

Stayed 1 night in Nov 2024

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Bar Staff
Stayed 1 night in Nov 2024

8/10 Good

Shelley

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and room was comfortable. There is a sign in the hotel lobby that says "be nice to your housekeeper, she's alone with your toothbrush" if I was the manager I would take this sign down. The Boathouse restaurant did not offer any vegetarian entrees.
Stayed 3 nights in Nov 2024

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Nov 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfy beds.
Stayed 2 nights in Nov 2024

10/10 Excellent

Monte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Sylvia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and had a great view of the Quay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Its nice that's its on the Fraser River and close to walking paths.
Stayed 1 night in Nov 2024

10/10 Excellent

Tracey

Stayed 3 nights in Oct 2024

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always feel welcomed by the staff. The atmosphere is cozy & safe. Plus the views of the Fraser are always interesting & fun to watch.
Stayed 2 nights in Nov 2024

4/10 Poor

Tamara, Ottawa

Travelled with family
Disliked: Staff & service, amenities
This property is not what it used to be. I stay here at least once a year, sometimes twice. Unfortunately, the staff has been the biggest disappointment—they're neither polite nor welcoming. Whenever you ask for something, it feels like you're bothering them. For example, I requested a box of Kleenex, and the receptionist pulled out her own OPENED box from under her desk rather than going to the back room to get a new one! The location is excellent, but like many hotels in good locations, it seems they're no longer putting in the effort. It feels as if we're supposed to be satisfied with the location alone, and that’s disappointing. I think I'll choose a hotel closer to Metrotown next time - it's only about 10 min drive from this hotel.
Stayed 6 nights in Oct 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

General hotel information

Reasons to Book
Comfortable Beds & Beautiful Rooms
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0