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Hotel Puerto Inn

3.0 star property
Hotel in Veracruz with fitness centre and 24-hour front desk

Photo gallery for Hotel Puerto Inn

Outdoor pool
Reception
In-room safe, desk, iron/ironing board, free WiFi
Front of property - evening/night
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Pool
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Parking included
The current price is AU$71
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Single Room

Single Room

Single Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
Desk
Wardrobe
Iron/ironing board
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
Desk
Wardrobe
Iron/ironing board
  • Sleeps 6
  • 3 Double Beds

View all photos for Double Room

Double Room

Double Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
Desk
Wardrobe
Iron/ironing board
  • Sleeps 4
  • 2 Double Beds

Similar properties

Reception

Hotel Central Veracruz

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.4 out of 10, Very good, (485)
The price is AU$68
includes taxes & fees
23 Feb - 24 Feb
Hotel Central Veracruz
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About the area

Map
Av. Cuauhtémoc Norte, 70, Veracruz, VER, 91870

What's nearby

  • Zócalo - 5 min drive
  • Veracruz Cathedral - 5 min drive
  • Veracruz Harbour - 6 min drive
  • Malecón de Veracruz - 6 min drive
  • Veracruz Aquarium - 8 min drive

Getting around

  • Veracruz Central Station - 10 min drive
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 31 min drive

Restaurants

  • ‪Salon MarSid - ‬14 min walk
  • ‪Pollo Leñero Av Veracruz - ‬9 min walk
  • ‪Focus - ‬2 min walk
  • ‪Little Caesars Pizza - ‬3 min walk
  • ‪Oriente Express - ‬5 min walk

About this property

Hotel Puerto Inn

Hotel near Veracruz Harbour
Take advantage of a terrace, a gym and a business centre at Hotel Puerto Inn. The on-site restaurant offers breakfast and lunch. Stay connected with free in-room WiFi.
Additional perks include:
  • An outdoor pool and a children's pool
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), tour/ticket information and concierge services
  • Smoke-free property, a front desk safe and luggage storage
Room features
All 70 rooms boast comforts such as air conditioning, in addition to perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8 AM to 1:00 PM for a fee: MXN 80 to 100 per person
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 80.00 to 100.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Puerto Inn Veracruz
Hotel Puerto Inn Hotel
Hotel Puerto Inn Veracruz
Hotel Puerto Inn Hotel Veracruz

Frequently asked questions

Does Hotel Puerto Inn have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Hotel Puerto Inn?

As of 20 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel Puerto Inn on 23 Feb 2025 start from AU$71.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Puerto Inn pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Puerto Inn?

Self-parking is free at this property.

What time is check-in at Hotel Puerto Inn?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Hotel Puerto Inn?

Checkout is at noon.

Where is Hotel Puerto Inn located?

Situated in Veracruz, this hotel is 1.4 mi (2.3 km) from Veracruz Institute of Technology and 3.1 mi (5 km) from Veracruz Harbour. Hospital Pemex and Zócalo are also within 3 miles (5 km).

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Hotel Puerto Inn Reviews

Reviews

6.8
Rating 10 - Excellent. 21 out of 87 reviews
Rating 8 - Good. 27 out of 87 reviews
Rating 6 - Okay. 11 out of 87 reviews
Rating 4 - Poor. 16 out of 87 reviews
Rating 2 - Terrible. 12 out of 87 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Sally

Liked: Cleanliness, staff & service
Place was underwheming. Not enough onsite parking to advertise it as such. No towels in the bathroom and we had to ask. Bathroom was very dirty.
Stayed 1 night in Dec 2024

8/10 Good

Raul

Hace falta mantenimiento y un poco mas de limpieza no habia agua caliente
Stayed 1 night in Feb 2025

8/10 Good

Guillermo

Buena.
Stayed 2 nights in Feb 2025

4/10 Poor

Rosario

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
No servía el aire acondicionado de 2 habitaciones. No se realizó limpieza 1 día.
Stayed 5 nights in Dec 2024

6/10 Okay

NOE MIGUEL

No sirve las televisiónes
Stayed 1 night in Dec 2024

2/10 Terrible

Miriam

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 6 nights in Dec 2024

4/10 Poor

Isabel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Aun sigo esperando las facturas que solicité
Stayed 1 night in Dec 2024

2/10 Terrible

Judith Alim

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Es muy sucio, no funciona al 100 el aire, ni el wifi, ni el agua caliente
Stayed 1 night in Dec 2024

2/10 Terrible

Fernando

Disliked: Cleanliness, property conditions & facilities
No lo recomiendo
Stayed 1 night in Dec 2024

4/10 Poor

Judith Alim

Liked: Property conditions & facilities
Disliked: Cleanliness
No es como se ve en imágenes, el internet, el agua caliente así como el aire acondicionado fallan y la limpieza no es buena, pues encontré una cucaracha
Stayed 3 nights in Dec 2024

2/10 Terrible

Marco

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Solicite 1 habitacion y hasta que me cambie 3 veces de cuarto pude tener agua potable en la misma
Stayed 1 night in Dec 2024

4/10 Poor

Karla

Disliked: Staff & service, amenities
Les falta atención en el servicio. La habitación olía mucho a humedad, no salia agua de la llave caliente de la regadera, para una reservación de 2 personas solo dejaron una toalla para la llegada y cuando limpiaron el segundo día no dejaron toallas cuando se solicito a recepción dijeron que esperara 1 hr. Después se bajó a la recepción a solicitarlas dando más tiempo del que mencionaron y dijeron que en 10 minutos las llevaban, paso media hora más y se volvieron a solicitar por teléfono y el encargado que dijo que las llevaría ya no estaba, había entrado el servicio de la noche quien dijo que no tenía toallas en lavandería y que estarían disponibles hasta el otro día. Por último saco 1 sola toalla de otra habitación vacía. No tienen insumos suficientes o no les interesa. Y no tienen servicio de comedor como se menciona en la aplicación
Stayed 2 nights in Dec 2024

2/10 Terrible

norma angélica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Eramos 4 personas solo nos dieron 3 toallas que porque ya no había. El internet nunca funcionó, el control del aire fallaba. Y el personal nada amables.
Stayed 1 night in Dec 2024

10/10 Excellent

isaac

Comodo y tranquilo
Stayed 1 night in Dec 2024

6/10 Okay

Arias Soto

no me agrado que me cobraran 1000 pesos de 5:30 de la mañana a 12 del día, y volver a pagar temprano.
Stayed 1 night in Dec 2024

2/10 Terrible

OFELIA BALTAZAR

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Está horrible, es muy sucio, hay fugas de agua en el baño que se extienden hasta la recamara y abajo de la cama, hay cucarachas y el agua de la alberca está verde o bueno no se si es el agua o la alberca que no la limpian se ve muy mal de verdad, a demás el trato de 2 personas que me atendieron fue grosero y desatento.
Stayed 2 nights in Dec 2024

8/10 Good

Rosa onelia

La atención del personal es buena
Stayed 1 night in Dec 2024

10/10 Excellent

Eliseo

Stayed 1 night in Nov 2024

4/10 Poor

Yajaira

Liked: Property conditions & facilities
Disliked: Cleanliness
La habitación estaba sucia del piso y del baño
Stayed 1 night in Sep 2024

8/10 Good

Amada

Buen servicio y muy buena ubicación, cuenta con estacionamiento seguro
Stayed 2 nights in Sep 2024

8/10 Good

José eduardo

Stayed 2 nights in Jun 2024

8/10 Good

Matteo

Abbastanza comoda ai trasporti ma un po' lontana dalle attrazioni principali
Stayed 2 nights in Aug 2024

2/10 Terrible

Marco Antonio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La alberca estába sucia, las habitaciones también , la gente que atiende puras caras y no pudieron ni configurar el control de la tele , no por qué no supiera , simplemente no quisiera, pésimo lugar
Stayed 1 night in Aug 2024

6/10 Okay

Jorge Luis

Ya se ven los años en las instalaciones
Stayed 1 night in Jun 2024

4/10 Poor

VERONICA IVONNE

Liked: Cleanliness, staff & service, amenities
El aire acondicionado no servia con el confol remoto que nos asignaron. Tuvimos que ir a recepcion en 2 ocasiones a cambiarlo. Paso lo mismo con el conotrol de la televisión. La habitacion olia mucho a humedad porque el agua de la ducha se acumula y no se va por la coladera, la alberca no estaba limpia, la camarera entro a la habitacion sin tocar la puerta ni avisar. No dejaban toallas y cuando la.pediamos sólo nos entregaban 2, éramos 4 personas.
Stayed 2 nights in Aug 2024