Search Vicuna Mackenna Station hotels

"We got there at noon and waited in the bar area. We were assigned a room which was not ready at 3pm, check-in time. There was 3 of us renting rooms, 1 was ready early, 1 was ready before 3pm and was ready for a while but we werent infotmed it was ready. We were assigned a different room , not sure why we couldnt have gotten it earlier. The toilet squealed and the coffee area only had 2 ciffee pods, no tea, no cream, no sugar. I went back down and asked at 3:30 for it to be rectified. It wasnt. I went back diwn to the front desk before going to eat. I asked and they wanted to pawn me off on someone ekse. I said you talk to whoever and rectify it. When they did finally bring the supplies we were missing in the original setup, they tried to charge it to our room. We told them that was unacceptable and explained the situation and they grudgingly didnt charge us. We also had issues with the dining staff, instead of bringing us cold water, they brought us boiling hot water as drinking water. It took an hour to get 2 beers after the first bottle had chunks. I then asked for no spinach, seasoned vegetables from the menu instead, but no mushrooms. They bring me 3 ribs, tons of mashed potatoes, and all mushrooms for the vegetable. After the 3rd attempt to send it back, i received the seasoned vegetables but it was 1/2 mushrooms. The food manager comped my bill, but we were totally dissatisfied with the service."

"It was easy walking distance to the Cero San Cristobal Hill and also the Lastarria districts"

"Carpet was worn and stained but room was clean."

"Cleaning of the could have been much better, I had to tell the front deal twice that the bathroom was not cleaned properly. Just by lookin at the windows we could see they were not cleaned for months. Too bad because the location was great."

"The atmosphere was great thanks to the events organized by the hostel. The hostel is large, clean with several spaces to relax. The beds were comfortable and clean. There are lots of bathrooms which is great. The kitchens could use a few more utensils."

"Staff was great ! Room was clean , and outdoor spaces well cared for. Bathroom door would not close properly "

"Todo muy limpio y seguro"

"Everything was great. "

"The staff were welcoming and always ready to assist. They even provided us with a packed breakfast for an early excursion and a snack for an early ride to the airport. The room and hotel was well kept and they had a great breakfast both hot and cold. The hotel was close to a major park, good for a walk or run. And we were walking distance from restaurants and bars. Highly recommended for a stay in Santiago."