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"I got an email the afternoon of my checkin day saying the property had no hot water, with an email provided to ask any questions. I emailed asking how long the outage was expected to last and never heard back. When I arrived, I asked and was told the outage was over (which I was relieved to hear). But someone should have responded to my email query before my arrival. The water coming out of the sink faucet smelled weird that evening but seemed normal again the following morning."

"Internet was horrible. Do not use Expedia for international travel. They dont accept phone calls and every email you send takes 48 hours to get a response. Not worth the change you save or the convenience in any way"

"Wonderful hotel. Would love to stay here again"

"Great"

"What a charming, well kept little gem! We loved this property. Literally a five minute walk from central station, walking distance to everything and beautiful canal views! I would absolutely stay here again. For the price it was a tremendous value! "

"Superb room. Fridge and kettles in rooms"

"We were upgraded to the better rooms on the executive wing. Rooms are a similar size but better equipped and the layout is better, making it more spacious. It was also quieter and more comfortable than the standard rooms. I may book the higher standard rooms in future "

"This place is amazing, very clean, ery comfortable beds, it has a rooftop restaurant/bar, very close to the train station, restaurants, shoppes, hot cookies when you arrive, they hold your bags if you r early for your check in, what else do you want!? Book it now!"

"Really a beautiful space all around--the common areas are well-appointed, and my individual room was quite large and very comfortable. This hotel is really convenient for getting around: it's a quick walk to the Museumplein, and the tram is just a couple of blocks away. There is also a good grocery store, some restaurants, and a great gelato shop just on the other side of Vondel Park--a six minute walk or so. I only spent two nights here this time, but will definitely try to return on my next trip to Amsterdam! "