6/10 Okay
Verified traveller
16 Feb 2015
Liked: Cleanliness, property conditions & facilities, room comfort
Restaurant lets this hotel down
We had an excellent room, although we were disappointed to realize the HDMI outlet had been covered by the TV stand so we couldn't plug in our ipad, this was a minor inconvenience. The view was excellent and the room well appointed. Our only let down was the restaurant. This brought a 4.5 star stay down to a 3* at best.
Stale bread and poorly prepared dinner on our first evening was followed by the worst breakfast buffet we had our entire trip. Stale rolls (again) and the only 'hot' item was ice cold soft boiled eggs. We couldn't tell if they had been refrigerated or just cooked several hours earlier. Very limited selection of meat and cheese paired with the less than fresh bread. We ended up checking out early so we could find a bakery and buy breakfast on our way out, we were too hungry to spend any more time enjoying the castle. Disappointing given the hotel price that was to include breakfast. I understand there were few guests at the time - but they would have been better off offering to cook 'to order' rather than putting out stale items and ice cold eggs - especially soft boiled!
AVOID the restaurant in the slow season.