James Cook Hotel Grand Chancellor

4.5 star property
Luxury Wellington hotel in Wellington CBD with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for James Cook Hotel Grand Chancellor

View from room
Executive Twin Room
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
2 bars/lounges

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Room service
The price is AU$143
includes taxes & fees
3 Jan - 4 Jan 2025

Room options

Available filters for rooms
Showing 8 of 8 rooms

Suite

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Pillow menu
  • 60 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

Premium Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Junior Studio Suite, Harbour View

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
LED TV
  • 60 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

Family Studio, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Sofa bed - single
  • 60 sq m
  • Sleeps 5
  • 2 Double Beds

Terrace Room

Highlights

Terrace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Double Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Executive Twin Room

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Blackout curtains
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room

Highlights

Air conditioning
Heating
Connecting rooms available
Executive Lounge
Mini-fridge
LED TV
Pillow menu
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed
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About the area

Map
147 The Terrace, Wellington, 6011

What's nearby

  • Wellington Central Business District - 1 min walk
  • Cuba Street Mall - 12 min walk
  • Te Papa - 14 min walk
  • Courtenay Place - 16 min walk
  • Sky Stadium - 3 min drive

Getting around

  • Wellington Station - 10 min walk
  • Wellington (WLG-Wellington Intl.) - 12 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Lazy Juan - ‬1 min walk
  • ‪Thunderbird Cafe - ‬8 min walk
  • ‪Boulcott Street Bistro - ‬2 min walk
  • ‪Collective Coffee Shop - ‬2 min walk

About this property

James Cook Hotel Grand Chancellor

Luxury eco-certified hotel near Te Papa
Located close to Carter Observatory and Botanic Gardens, James Cook Hotel Grand Chancellor provides a coffee shop/cafe, dry cleaning/laundry services and 2 bars. Make sure that you enjoy breakfast, dinner and light fare at the two on-site restaurants. In addition to a gym and a conference centre, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and babysitting (surcharge)
  • Wedding services, smoke-free property and a banquet hall
  • Concierge services, a front desk safe and luggage storage
  • Guest reviews give top marks for the breakfast, convenient parking and central location
Room features
All 269 rooms feature comforts, such as 24-hour room service and pillow menus, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Wardrobes/cupboards, mini fridges and childcare services

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (NZD 30 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; NZD 35 for adults and NZD 17.50 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Sojourn Cafe and Bar
  • Whitbys Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 50.0 per day.

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately NZD 35 for adults and from NZD 17.5 for children
  • Covered self-parking fee: NZD 30.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A credit card imprint is required at check-in. If a valid credit card cannot be produced, a NZD 100 cash bond must be paid at check-in.
Property Registration Number NZBN: 9429040890876

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

James Cook Chancellor
James Cook Chancellor Hotel
James Cook Grand
James Cook Grand Chancellor
James Cook Grand Chancellor Hotel
James Cook Grand Chancellor Wellington
James Cook Hotel
James Cook Hotel Grand
James Cook Hotel Grand Chancellor
James Cook Hotel Grand Chancellor Wellington
James Cook Wellington
James Cook Grand Chancellor
James Cook Hotel Grand Chancellor Hotel
James Cook Hotel Grand Chancellor Wellington
James Cook Hotel Grand Chancellor Hotel Wellington

Frequently asked questions

Is James Cook Hotel Grand Chancellor pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at James Cook Hotel Grand Chancellor?

As of 30 Dec 2024, prices found for a 1-night stay for 2 adults at James Cook Hotel Grand Chancellor on 3 Jan 2025 start from AU$143.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at James Cook Hotel Grand Chancellor?

Self-parking is available for NZD 30.00 per night.

What time is check-in at James Cook Hotel Grand Chancellor?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at James Cook Hotel Grand Chancellor?

Checkout is at 11 AM.

Where is James Cook Hotel Grand Chancellor located?

This family-friendly Wellington hotel is located near the airport, within a 15-minute walk of Botanic Gardens, St Paul's Cathedral and Carter Observatory. Te Papa and Old St Paul's are also within 15 minutes. Wellington Station is 10 minutes by foot.

Reviews

8.4

Very good

Rating 10 - Excellent. 593 out of 1249 reviews" "
Rating 8 - Good. 429 out of 1249 reviews" "
Rating 6 - Okay. 135 out of 1249 reviews" "
Rating 4 - Poor. 58 out of 1249 reviews" "
Rating 2 - Terrible. 34 out of 1249 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Lauren

Travelled with family
Liked: Cleanliness, staff & service
Can’t beat the location, walkable to a lot of Wellington sights. The hotel itself was a little dated, but overall clean and the staff was very nice and helpful.
Stayed 5 nights in Dec 2024

6/10 Okay

MUHUNTHAN

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

6/10 Okay

syed abubakkar, Auckland

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Shivanthika

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location to access ferry terminal.
Stayed 1 night in Dec 2024

4/10 Poor

Amber

Stayed 1 night in Nov 2024

8/10 Good

Deborah

Stayed 2 nights in Nov 2024

4/10 Poor

A.

Disliked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

TANYA

Business traveller
Liked: Cleanliness, property conditions & facilities
Very convenient location and spacious modern room.
Stayed 1 night in Dec 2024

8/10 Good

Katie

Liked: Staff & service, property conditions & facilities
It was nice
Stayed 1 night in Dec 2024

10/10 Excellent

Destiny

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to crash for the night :)
Stayed 1 night in Dec 2024

10/10 Excellent

Arun

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Kath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the property was great.no complaints at all
Stayed 2 nights in Dec 2024

4/10 Poor

Thomas

Stayed 1 night in Nov 2024

8/10 Good

Katherine

Liked: Cleanliness
Nice hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all superb. The proximity to Lambert Quay was excellent and the room was spacious and clean.
Stayed 3 nights in Dec 2024

8/10 Good

Brenden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Dec 2024

8/10 Good

Deanna

Stayed 3 nights in Nov 2024

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay and will definitely recommend to family and friends.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 2 nights in Dec 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service
Very convenient to Wellington City and Whitbys restaurant. Good sized room. Clean. Having plates, ability to wash cups would have been useful.
Stayed 1 night in Dec 2024

8/10 Good

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Tania

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay, amazing room and service was brilliant.
Stayed 3 nights in Nov 2024

4/10 Poor

Mahi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1. Check-in staff wasn’t helpful. 2. Carpet in the room was quite old and dirty. 14th floor ambiance was outdated. 3. Made a big issue about parking, in and out privileges. Very inconvenient. 4. Since I had to leave early in the morning to catch ferry, staff had imposed restrictions on breakfast, forced me into take-away breakfast only option instead of full buffet breakfast. The box contained just fruits and juice. As promised, did not give any credit for parking.
Stayed 1 night in Nov 2024

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was convenient.
Stayed 2 nights in Nov 2024

8/10 Good

Baladitya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but very expensive, expedia did not mention about refurbished and non refurbished option while booking and on that day i had to pay extra fir completely remodelled room
Stayed 1 night in Nov 2024

General hotel information

Reasons to Book
Room Cleanliness & Property Cleanliness
Check-In Time
2:00 PM
Check-Out Time
11:00 AM
Nearest Airport
Wellington (WLG-Wellington Intl.)