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Sternwheeler Hotel and Conference Centre

3.0 star property
Experience an eco-certified stay filled with sustainable comfort. Discover how easy it is to unwind with helpful staff nearby.
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Sternwheeler Hotel and Conference Centre

Daily full breakfast for a fee
Standard 2 Queen beds
Standard 2 Queen beds | Bathroom
Front of property
Ballroom

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Gym
  • Free airport shuttle
  • Bar
  • 24/7 front desk
  • Breakfast available
The current price is AU$263
includes taxes & fees
3 Feb - 4 Feb

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for One King Standard

Standard Room, 1 King Bed

One King Standard

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard 2 Queen beds

Standard 2 Queen beds

Standard 2 Queen beds

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
201 Wood Street, Whitehorse, YT, Y1A 2E4

What's nearby

  • Kwanlin Dun Cultural Centre - 4 min walk
  • Yukon Visitor Information Centre - 7 min walk
  • Yukon Convention Centre - 11 min walk
  • SS Klondike - 13 min walk
  • S.S. Klondike National Historic Site - 15 min walk

Getting around

  • Whitehorse, YT (YXY-Whitehorse Intl.) - 10 min drive

Restaurants

  • ‪Tim Hortons - ‬10 min walk
  • ‪McDonald's - ‬20 min walk
  • ‪Woodcutter's Blanket - ‬3 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪A&W Restaurant - ‬11 min walk

About this property

Sternwheeler Hotel and Conference Centre

Eco-certified hotel in the city centre
Consider a stay at Sternwheeler Hotel and Conference Centre and take advantage of a free return airport shuttle, a coffee shop/cafe and a hair salon. The on-site restaurant, Steele Street, offers breakfast, lunch, dinner and light fare. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • Free self-parking
  • Full breakfast (surcharge), a 24-hour front desk and a ballroom
  • A gift shop, ATM/banking services and a lift
  • Guest reviews say great things about the helpful staff
Room features
All 181 rooms offer comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and shower/bath combinations
  • 21-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, fridges and microwaves

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Filipino, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to midnight at scheduled times
  • Free uncovered self parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: CAD 15 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Steele Street

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Tour and ticket assistance

Business services

  • 6,997 square feet of conference space
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 20, per accommodation, per night, plus a deposit of CAD 20.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15 to 20 per person
  • Pet deposit: CAD 20.00 per stay
  • Pet fee: CAD 20 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Westmark Holland America Line Company
Westmark Holland America Line Company Hotel
Westmark Holland America Line Company Hotel Whitehorse
Westmark Whitehorse Holland America Line Company
Westmark Whitehorse Holland America Line Company Hotel
Westmark Whitehorse Hotel
Westmark Whitehorse
Westmark Whitehorse Hotel And Conference Center Yukon Canada
Westmark Hotel Whitehorse
Westmark Whitehorse a Holland America Line Company
Sternwheeler Conference Centre
Westmark Whitehorse Hotel Conference Center
Sternwheeler Hotel and Conference Centre Hotel
Sternwheeler Hotel and Conference Centre Whitehorse
Sternwheeler Hotel and Conference Centre Hotel Whitehorse

Frequently asked questions

Is Sternwheeler Hotel and Conference Centre pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a deposit of CAD 20.00 per stay and a fee of CAD 20 per accommodation, per night. Service animals are exempt from fees.

How much does it cost to stay at Sternwheeler Hotel and Conference Centre?

As of 1 Feb 2025, prices found for a 1-night stay for 2 adults at Sternwheeler Hotel and Conference Centre on 3 Feb 2025 start from AU$262.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sternwheeler Hotel and Conference Centre?

Self-parking is free at this property.

What time is check-in at Sternwheeler Hotel and Conference Centre?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Sternwheeler Hotel and Conference Centre?

Checkout is at 11:00 AM.

Does Sternwheeler Hotel and Conference Centre provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 6:00 AM to midnight at scheduled times.

Where is Sternwheeler Hotel and Conference Centre located?

Located in the heart of Whitehorse, this eco-certified hotel is steps away from MacBride Museum of Yukon History, North End Gallery and Yukon Artists@Work. Midnight Sun Gallery & Gifts and Kwanlin Dun Cultural Centre are also within 5 minutes.

Sternwheeler Hotel and Conference Centre Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 99 out of 247 reviews" "
Rating 8 - Good. 93 out of 247 reviews" "
Rating 6 - Okay. 40 out of 247 reviews" "
Rating 4 - Poor. 11 out of 247 reviews" "
Rating 2 - Terrible. 4 out of 247 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Melissa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here often. It’s comfortable and convenient location
Stayed 2 nights in Jan 2025

8/10 Good

Ruth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good location clean and tidy rooms
Stayed 1 night in Jan 2025

10/10 Excellent

Robert, Brentwood Bay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff and a great location!
Stayed 1 night in Jan 2025

10/10 Excellent

Robert, Brentwood Bay

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly, welcoming and helpful staff.
Stayed 1 night in Jan 2025

8/10 Good

Laura

Stayed 1 night in Dec 2024

8/10 Good

Randy

Liked: Staff & service, amenities, property conditions & facilities
Like how quiet it was in the room
Stayed 1 night in Dec 2024

8/10 Good

Dalton

Liked: Staff & service, amenities
The whole front desk area smelled like septic really bad, like there was a septic vent pipe plugged. Being in Renovation contractor, I am quite familiar with that smell.
Stayed 1 night in Dec 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were only there one night on our way down the Alaskan Highway. It was clean and comfortable but parking was difficult.
Stayed 1 night in Nov 2024

10/10 Excellent

Reno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 4 nights in Oct 2024

6/10 Okay

Vladimir

Liked: Cleanliness, staff & service
Poor channel selection. Missing Fox News.
Stayed 1 night in Oct 2024

10/10 Excellent

Megan

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Allows dogs, very friendly staff. Floors on first floor are a bit creaky, but the place was still quiet at night. Thank you!
Stayed 1 night in Oct 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rest stop
Stop for night to rest up Went the restaurant at the hotel. Food was great so was the service .
Stayed 1 night in Oct 2024

10/10 Excellent

Travis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Oct 2024

10/10 Excellent

Trinity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Lauren

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Sharon

I thought for the price we paid the hotel would be in a bit better shape…needs a facelift. Rugs need replacing and the wallpaper looks like it’s from the 60s. Also, the ceilings are rather strange..maybe it’s just soundproofing not done so good. Also, the parking lot was under construction and there really wasn’t enough spots for everyone’s cars. However, the room was quiet and beds were comfortable enough.
Stayed 1 night in Sep 2024

10/10 Excellent

Jenny

Stayed 1 night in Sep 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, clean and well maintained
Stayed 1 night in Sep 2024

8/10 Good

Lucas

Stayed 1 night in Sep 2024

10/10 Excellent

Cindy

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, quiet and comfortable
My room was comfortable and clean. I appreciated it was quiet too.
Stayed 2 nights in Sep 2024

10/10 Excellent

Leonard

Stayed 2 nights in Sep 2024

6/10 Okay

Michel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
First and last time I will be staying at the Sternwheeler. Nothing wrong with the property itself, but after travelling for 14 hours, the last thing I wanted to deal with was a check in staff with zero customer service abilities. It really ruined my experience. I'll choose to stay elsewhere in the future.
Stayed 1 night in Sep 2024

10/10 Excellent

Melanie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at check in was super nice!! Let us check in early and room was very comfortable!
Stayed 1 night in Sep 2024

8/10 Good

Edward

Stayed 1 night in Sep 2024