4/10 Poor
Mark
2 Aug 2024
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
In most cases would be 3* but marked down as in a room that overlooked small courtyard into kitchen, so no privacy had to have blind closed all the time. Although frosted glass in bathroom, felt vulnerable given courtyard. Many other rooms appeared available. No reception, premises locked late afternoon, had to ring number on door for a staff member to come. Bedside Lamp did not work, globe not working in bathroom. Fridge beside bed froze everything (temp set on exactly half as you would with most fridges) spoiling drinks and clunked and clattered in the middle of the night disturbing sleep. Remote for air con required persistence to get it to work. No minor room service during stay so glass, teaspoon and mug need rinsing every day, as not replaced with clean ones. It was not beach view as said in advertisement and NO free Wi-Fi is provided also as advertised. Evacuation map on back of door confuses as it was more than a decade old and rooms numbered differently or it is too confusing to understand. Knock all these issues out and 3* would be about right. Back entrance inconvenient, enter through fire door that requires one fully free hand to open as it doubles up as fire exit and needs to be secured from outside, making it mean more trips back and forth from vehicle which are parked under carports you have to walk up a ramp to. Staff were very friendly and accommodation was clean. Meals were excellent. Just a pity the room could have been a bit better.
Mark
Stayed 3 nights in Jul 2024