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SureStay Plus by Best Western Windsor

2.5 star property
Hotel with free parking, near Devonshire Mall

Photo gallery for SureStay Plus by Best Western Windsor

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
Ballroom
Lobby
Ballroom
Property amenity
Located close to Devonshire Mall and Detroit Windsor Tunnel, SureStay Plus by Best Western Windsor provides a 24-hour gym and conference space. Stay connected with in-room WiFi (surcharge).

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Parking included
The current price is AU$142
includes taxes & fees
17 Feb - 18 Feb

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Renovated in 2024
Blackout curtains
Hairdryer
Private bathroom
  • 42 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Renovated in 2024
Blackout curtains
Hairdryer
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Renovated in 2024
Blackout curtains
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Renovated in 2024
Blackout curtains
Hairdryer
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby

Travelodge by Wyndham Windsor

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
7.0 out of 10, Good, (1005)
The price is AU$118
includes taxes & fees
23 Feb - 24 Feb
Travelodge by Wyndham Windsor
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About the area

Map
2530 Ouellette Avenue, Windsor, ON, N8X 1L7

What's nearby

  • Devonshire Mall - 3 min drive
  • Detroit Windsor Tunnel - 5 min drive
  • Caesars Windsor - 5 min drive
  • Caesars Casino - 5 min drive
  • University of Windsor - 6 min drive

Getting around

  • Millender Center Station - 6 min drive
  • Windsor Station - 11 min drive
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County) - 33 min drive

Restaurants

  • ‪Tim Hortons - ‬19 min walk
  • ‪Starbucks - ‬2 min drive
  • ‪Wendy's - ‬16 min walk
  • ‪Tim Hortons - ‬18 min walk
  • ‪Tim Hortons - ‬1 min walk

About this property

SureStay Plus by Best Western Windsor

Hotel rejuvenated in 2024 and located near Devonshire Mall
Located close to Detroit Windsor Tunnel and St. Clair College, SureStay Plus by Best Western Windsor provides a 24-hour gym and conference space. Guests can connect to in-room WiFi (surcharge).
You'll also find perks such as:
  • Free self-parking
  • Full breakfast (surcharge), express check-out and a vending machine
  • Luggage storage, multilingual staff and a TV in reception
  • Guest reviews speak highly of the helpful staff
Room features
All 93 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as desk chairs and WiFi. Guests reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with baths or showers and free toiletries
  • 43-inch TVs with premium channels
  • Mini fridges, microwaves and coffee/tea makers

Languages

English, French

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3,498 square feet of conference space
  • Meeting rooms

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless Internet: CAD 0 per stay (rates may vary)
  • Fee for wireless Internet in public areas: CAD 0 per stay (rates may vary)
  • Fee for wired Internet in public areas: CAD 0 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Howard Johnson Plaza Hotel Windsor
Howard Johnson Plaza Windsor
Howard Johnson Plaza Hotel Wyndham Windsor
Howard Johnson Plaza Hotel Wyndham
Howard Johnson Plaza Wyndham Windsor
Howard Johnson Plaza Wyndham
Surestay Plus By Best Windsor
SureStay Plus by Best Western Windsor Hotel
SureStay Plus by Best Western Windsor Windsor
Howard Johnson Plaza Hotel by Wyndham Windsor
SureStay Plus by Best Western Windsor Hotel Windsor

Frequently asked questions

Is SureStay Plus by Best Western Windsor pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at SureStay Plus by Best Western Windsor?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at SureStay Plus by Best Western Windsor on 17 Feb 2025 start from AU$142.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at SureStay Plus by Best Western Windsor?

Self-parking is free at this property.

What time is check-in at SureStay Plus by Best Western Windsor?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at SureStay Plus by Best Western Windsor?

Checkout is at 11 AM.

Where is SureStay Plus by Best Western Windsor located?

Located in Remington Park, this hotel is within 3 mi (5 km) of Devonshire Mall, Detroit Windsor Tunnel and St. Clair College. Caesars Casino and University of Windsor are also within 6 mi (10 km).

SureStay Plus by Best Western Windsor Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 362 out of 1138 reviews
Rating 8 - Good. 358 out of 1138 reviews
Rating 6 - Okay. 214 out of 1138 reviews
Rating 4 - Poor. 107 out of 1138 reviews
Rating 2 - Terrible. 97 out of 1138 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Lorenzo

Stayed 1 night in Dec 2024

10/10 Excellent

Sophiravuth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 2 nights in Jan 2025

4/10 Poor

Saeid

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The room was not clean; the flat sheet and the pillow sheets contained dirt spots. This hotel becomes worse after changing the manager and the name.
Stayed 1 night in Feb 2025

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Usman

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best economical hotel
Stayed 1 night in Jan 2025

10/10 Excellent

John-Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!!!!
Stayed 1 night in Jan 2025

4/10 Poor

Tyler

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had a leak in the ceiling that looked like it had been there for quite some time. Guests in the room next to mine were screaming and yelling till 5am, called front desk 3 times and they didn't do anything about it. Would not recommend staying here with kids.
Stayed 1 night in Jan 2025

10/10 Excellent

Ramneet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 4 nights in Jan 2025

4/10 Poor

Nadene

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Overall, many tolerable issues that will make me avoid this property if other reasonable options are available. For example: strict limits on towels, stray hairs around bathroom and floors, people begging for money etc. day/night outside the doors, noisy bathroom fans that work periodically, large gaps under doors,

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, parking is an issue.
Stayed 1 night in Jan 2025

8/10 Good

SHEKAR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very kind and helpful throughout the entire stay.
Stayed 1 night in Jan 2025

8/10 Good

Sylvain

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Overall pretty good, I’m pretty picky when it comes down to hotels, everyone should be. It was fairly quiet, Tim Horton a few meters away for convenience in the morning. The only thing I didn’t like was a little smoke smell coming from the bathroom vent, other than that it was good. I would stay again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely updated, plenty of free parking and good breakfast options
Stayed 3 nights in Jan 2025

10/10 Excellent

roxanne

Stayed 1 night in Dec 2024

6/10 Okay

Jen

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
We didn’t get a good sleep due to banging and the loud sounds of doors closing all through the night.
Stayed 1 night in Dec 2024

6/10 Okay

Kathy

Liked: Cleanliness, property conditions & facilities
When my daughter wanted to stay another night you told her that she had to pay cash or had to leave. I paid with my credit card for her so you could have used it again. If you thought that she was lying or using a stolen card than you could have verified that it was her moms card by contacting Expedia for my contact info.
Stayed 1 night in Jan 2025

8/10 Good

MALEK EL

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Dec 2024

8/10 Good

MALEK EL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 3 nights in Dec 2024

8/10 Good

Basanth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had comfortable sleep and good breakfast. 10mins drive to river front, water park,museum . Walkable to restaurants.
Stayed 1 night in Dec 2024

6/10 Okay

Nakeshia

Travelled with family
Y
Stayed 2 nights in Dec 2024

8/10 Good

Carol Anne, Proton Station

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check, friendly staff and good breakfast. Rooms very ckean, bed comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Mohammed

Stayed 1 night in Dec 2024

General hotel information

Reasons to Book
Property Cleanliness & Comfortable Beds
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
2.5