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"Informal, buzzy hotel with lovely, friendly and efficient staff. Had an issue with our room and quickly moved. We booked basic twin but would go for the club in future as more roomy and modernised. Dog friendly hotel, dogs I think are booked into the ground floor rooms. Menus in bar and restaurant which are right next door to each other are good for allergies. I’m GF but had no problem. Pool is small and busy but all one depth and not too deep. Well maintained and you can’t get in without filling in a form, being a guest or a member. Didn’t have time for a treatment. Hotel parking is limited, saw some charging points. We parked in front of hotel reception in the public car park which was fine about £7 a day I think? There is a short walk to the Cathedral, shops and even nearer for the theatre. Slopey rather than hilly. Good location. We felt safe there. Good shopping! Will book again. "

"Beautiful harbour-side hotel with lovely views. Excellent spa. My only niggle is that the architect over-complicated the lighting system. Our room had 9 light switches (excluding the one for the bathroom) and it was impossible for us to turn off the dimmed light in the entrance hall area - no matter what switch combo we tried. My son and his gf had the same issue in their room. "

"Really nice hotel, and a great location"

"Great place to stay , very friendly place , good food "

"Great value for money. Comfortable. AC. Clean. Basic breakfast but nice. Near port and shopping area so all good."

"We’ve stayed here numerous times, it’s our go to place to stay in Bournemouth. Value for money. The rooms are basic but clean and with free parking. It’s a leisurely 20 minute stroll to the main shopping centre/beach/gardens. We finally got to use the pool on this visit! Was lovely to check out but still use the pool before we actually left. Thank you! "

"Excellent place to stay"

"Excellent Service comfortable room convenient to dining and ship terminal"

"Clean"