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Crowne Plaza Xian, an IHG Hotel

4.5 star property
Luxury Xi'an hotel in Beilin with 3 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Xian, an IHG Hotel

Exterior
Interior
Exterior
Lobby
In-room safe, desk, iron/ironing board, free cots/infant beds

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
The price is AU$103
includes taxes & fees
27 Nov - 28 Nov

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
TV
Separate bath and shower
Hairdryer
Private bathroom
Bathrobes
Free bottled water
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Business Lounge Access

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Business Lounge Access

Highlights

Air conditioning
Free cots/infant beds
TV
Separate bath and shower
Hairdryer
Private bathroom
Bathrobes
Free bottled water
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Dining Area)

Suite, 1 Bedroom (Dining Area)

Suite, 1 Bedroom (Dining Area)

Highlights

Air conditioning
Free cots/infant beds
TV
Separate bedroom
Separate bath and shower
Hairdryer
Private bathroom
Bathrobes
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Free cots/infant beds
TV
Separate bath and shower
Hairdryer
Private bathroom
Bathrobes
Free bottled water
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Business Lounge Access

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Single Beds, Business Lounge Access

Highlights

Air conditioning
Free cots/infant beds
TV
Separate bath and shower
Hairdryer
Private bathroom
Bathrobes
Free bottled water
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

Highlights

Air conditioning
Free cots/infant beds
TV
Separate bath and shower
Hairdryer
Private bathroom
Bathrobes
Free bottled water
  • 45 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Business Lounge Access

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Business Lounge Access

Highlights

Air conditioning
Free cots/infant beds
TV
Separate bath and shower
Hairdryer
Private bathroom
Bathrobes
Free bottled water
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (High Floor)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Single Beds (High Floor)

Highlights

Air conditioning
Free cots/infant beds
TV
Separate bath and shower
Hairdryer
Private bathroom
Bathrobes
Free bottled water
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Single Beds

Highlights

Air conditioning
Free cots/infant beds
TV
Separate bath and shower
Hairdryer
Private bathroom
Bathrobes
Free bottled water
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed (High Floor)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Free cots/infant beds
TV
Separate bath and shower
Hairdryer
Private bathroom
Bathrobes
Free bottled water
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

Hilton Xian

Pool
Hot tub
Spa
Free WiFi
9.0 out of 10, Wonderful, (405)
The price is AU$105
includes taxes & fees
25 Nov - 26 Nov
Hilton Xian
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About the area

Map
1st Middle of Zhu Que Road, Xi'an, Shaanxi, 710061

What's nearby

  • Drum Tower - 15 min walk - 1.3 km
  • Shaanxi History Museum - 3 min drive - 2.5 km
  • Xi'an Bell Tower and Drum Tower - 4 min drive - 4.0 km
  • Giant Wild Goose Pagoda - 4 min drive - 4.6 km
  • Xi'an Bell Tower - 4 min drive - 4.3 km

Getting around

  • Tiyuchang Station - 11 min walk
  • Xi'an East Station - 12 min drive
  • Xi'an (XIY-Xianyang Intl.) - 47 min drive

Restaurants

  • ‪太子居多国料理 - ‬2 min walk
  • ‪阿罗本酒庄 - ‬2 min walk
  • ‪上野日本料理 - ‬4 min walk
  • ‪红红炒米 - ‬3 min walk
  • ‪印度菜菜 - ‬6 min walk

About this property

Crowne Plaza Xian, an IHG Hotel

Luxury hotel located in Beilin
You can look forward to a terrace, a hair salon and dry cleaning/laundry services at Crowne Plaza Xian, an IHG Hotel. Indulge in a body scrub, a body wrap and a body treatment at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and Chinese cuisine. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), ATM/banking services and 1 meeting room
  • A 24-hour front desk, a porter/bellboy and barbecues
Room features
All 315 rooms offer comforts such as air conditioning and dressing gowns, as well as thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with separate baths/showers and free toiletries
  • TVs with DVD players
  • Coffee/tea makers, daily housekeeping and desks

Languages

Chinese (Mandarin), English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 160 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • B-G51
  • Made In Palace
  • Zhuque Cafe

Family friendly

  • DVD player
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Spa open daily

Accessibility

  • Lift

More

  • 51 floors
  • Ballroom
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 373.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 160 per person
  • Rollaway bed fee: CNY 373.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 8 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Crowne Plaza Hotel Xian
Crowne Plaza Xian
Xian Crowne Plaza
Crowne Plaza Xi'An China/Shaanxi
Crowne Plaza Xian Hotel
Crowne Plaza Xian
Crowne Plaza Xian, An Ihg
Crowne Plaza Xian, an IHG Hotel Hotel
Crowne Plaza Xian, an IHG Hotel Xi'an
Crowne Plaza Xian, an IHG Hotel Hotel Xi'an

Frequently asked questions

Does Crowne Plaza Xian, an IHG Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Crowne Plaza Xian, an IHG Hotel?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Xian, an IHG Hotel on 27 Nov 2024 start from AU$102.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Xian, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Xian, an IHG Hotel?

Self-parking is free at this property.

What time is check-in at Crowne Plaza Xian, an IHG Hotel?

Check-in start time: noon; check-in end time: 6:00 AM. Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Xian, an IHG Hotel?

Checkout is at noon.

Where is Crowne Plaza Xian, an IHG Hotel located?

Located in Beilin, this luxury hotel is within a 10-minute walk of Forest of Steles and Jiaodaruisun Stadium. Xi'an Museum and Drum Tower are also within 1 mile (2 km). Tiyuchang Station is 11 minutes by foot and Xiaozhai Station is 18 minutes.

Crowne Plaza Xian, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 105 out of 147 reviews" "
Rating 8 - Good. 31 out of 147 reviews" "
Rating 6 - Okay. 8 out of 147 reviews" "
Rating 4 - Poor. 2 out of 147 reviews" "
Rating 2 - Terrible. 1 out of 147 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shiqin, Bexley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and quiet. However, they do not assist guests with booking day tours. A bit of a walk to the nearest metro station but only a short taxi ride to bell/drum towers. Taxis are quite cheap here. Walkable to xian yan tower.
Stayed 5 nights in Nov 2024

10/10 Excellent

Gaetano, Fort Worth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and breakfast
Stayed 4 nights in Nov 2024

10/10 Excellent

Tram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My one bedroom unit is very spacious. I was solo but I think it's ok for a family of 3 or even 4. 1 bedroom, 1 big living room and the kitchen area. The unit has all necessities you may need for a comfortable stay. The washer dryer worked well and was even provided with detergent. Bathroom was in old-fashioned style but updated modern amenities and high-end toilet. Nice and neat. The staff were kind and sweet. Great location, just 1 street away from a street with many dumpling stores (including 1 highly rated online). There's a small draft beer bar next door with some mean beers and the staff are fun, too. Highly recommended.
Stayed 1 night in Nov 2024

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, older style hotel but well maintained. Staff are excellent, very helpful to ma because I can’t speak Chinese. Great breakfast, decent smallish gym. Too much plastic to be eco-friendly but very comfortable business stay.
Stayed 2 nights in Jul 2024

6/10 Okay

Xiao

Business traveller
Disliked: Staff & service
I stayed a few nights at this hotel. As a five star hotel, this property meets the expectation of cleaness. The room setting is a bit out of date but it still works well in general. I particularly liked the bathroom layout -- it is larger than most hotel room bathroom by seperating toilet from shower/bath tub. The hotel staffs are good in general. However, I had a bad experience with one front desk staff -- Frank Fang. When I need to use the business center for a printing, I asked him where the business center was located. He told me that the business center had been closed. So, I asked him what the open hour of the business center was. He changed his words by saying that the business center was still open but no staff there. So, no guest can use the business center. Then, I asked his help for the printing. He said the front desk could help the printing but it would come with a charge. When I tried to hand him my USB drive for the priting, he told me that no USB drive would be accepted. Anyone who like to use the printing at the front desk has to use the Chinese App, Wechat, to transfer the file to him for the printing. For anyone without the Chinese App, nothing he can do. Then, he refused to give any additional help. I have a quite positive experience at this hotel. However, Frank Fang's attitude ruined my good impression of this hotel. Quite disappointed.
Stayed 6 nights in Jul 2024

10/10 Excellent

Jing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Thomas, Montclair

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful.
It was a good pleasant stay.
Stayed 4 nights in Feb 2024

10/10 Excellent

Feng

Stayed 3 nights in May 2023

10/10 Excellent

JIANG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Jun 2022

10/10 Excellent

lauren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you so much for the awesome room. I really appreciated the cleanliness, thick comfortable clean towels.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in Xi’an city. Easy to commute to everywhere.
Stayed 1 night in Sep 2019

10/10 Excellent

Jonathan, Van

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常好的酒店，可以俯瞰西安的夜景，酒店工作人员非常热情，各项设施都很好，并且帮我们免费升级了房间，是一次愉快的入住体验，下次还会选择这家酒店
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, spacious rooms
Lovely hotel with opulent public rooms, and spacious well appointed bedrooms. Situated a little outside the ancient city centre - about a twenty minute walk to the City South Gate. Food good - the buffet dinner in the Zhuque excellent. The CP staff were helpful, despite the language barrier - an English speaker was usually made available when needed. Concierges were particularly obliging. 51st floor bar worth a visit, especially at night. Highly recommended.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
It was a very comfortable stay for our family trip. The front desk and the concierge was very helpful. The breakfast was great with a lot of good choices. Only problem is the pool is not the hotel managed facility, the water and towels are not clean and poorly maintained. It’s mainly the swim lesson program for the kids who are not staying at the hotel.
Stayed 3 nights in Jul 2019

4/10 Poor

Poh Chin

Disliked: Cleanliness, property conditions & facilities
Disappointed stay
Strong stench in bathroom i was in..luckily i brought along a room spray.Hotel wanted an deposit of more than rmb500 per night for a 2 night stay. In earler hotel, they only needed rmb500 for stay of 2 nights. Location is not close to city center where attractions are.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
The hotel was beautiful, well-maintained and well-located. Service was excellent. Breakfast was so varied and interesting as well as delicious!
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Beautiful property. Food mediocre and air conditioning not functioning.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice stay. I did splurge on my hotel as there were many nice hotels in the area that were cheaper. The location was good but had to take a taxi to the bell tour and the wall. The staff spoke some English. Breakfast was very nice. The bar on the 51st floor had fantastic views and live music which was very enjoyable. Some things that didn’t impress me was when I asked for a taxi I was just told to go outside into the street and catch it myself. The taxi drivers had no idea where to take me as they spoke no English. This is something the staff could’ve helped with easily. At breakfast you have to ask for the coffee which is fine but I never got mine and had to ask another staff member. Little details but those are part of the experience when you are paying that much for a stay.
Stayed 2 nights in Oct 2018

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Xian Trip
The hotel, the staff, the service were all excellent.
Stayed 1 night in Oct 2018

10/10 Excellent

JohnW, Ft Worth, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Crowne Plaza Xi'an is amazing. It's the best Crowne Plaza experience ever. It was truly a 5 Star experience.
Stayed 2 nights in Sep 2018

10/10 Excellent

Han Wen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018