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Barceló Maya Palace - All Inclusive

4.5 star property
Luxury property on the beach, with 3 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Barceló Maya Palace - All Inclusive

3 outdoor pools, pool loungers
Gazebo
Junior Room
Private beach, white sand, beach towels, scuba diving
Sports facility
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • On private beach
    On private beach
  • Bar
    Bar
  • Pool
    Pool
  • All-inclusive
    All-inclusive
  • Breakfast included
    Breakfast included
  • Spa
    Spa
The price is AU$827
includes taxes & fees
1 Dec - 2 Dec

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Room

Free minibar, in-room safe, desk, blackout curtains

Junior Room

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Blackout curtains
Shower/bath combination
Bathrobes
  • 45 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Pool View (Premium Level)

Junior Suite, Pool View (Premium Level)

Junior Suite, Pool View (Premium Level)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Blackout curtains
Shower/bath combination
Bathrobes
  • 45 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (Premium Level)

Junior Suite, Oceanfront (Premium Level)

Junior Suite, Oceanfront (Premium Level)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Blackout curtains
Shower/bath combination
Bathrobes
  • 45 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Similar properties

Aerial view
Barceló Maya Colonial - All Inclusive
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All-inclusive
8.2 out of 10, Very good, (1033)
The price is AU$498
includes taxes & fees
24 Nov - 25 Nov
Barceló Maya Colonial - All Inclusive
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About the area

Map
Cta Chetumal Puerto Juarez KM 266.3, Xpu-Ha, QROO, 77750

What's nearby

  • Oasis Beach - 1 min walk - 0.0 km
  • Ecopark Kantun Chi - 15 min walk - 1.3 km
  • Cenote Azul - 18 min walk - 1.6 km
  • Puerto Aventuras Golf Club - 3 min drive - 2.3 km
  • Puerto Aventuras Marina - 4 min drive - 2.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 64 min drive

Restaurants

  • ‪Mirador Buffet - ‬8 min walk
  • ‪Carey Lobby Bar - ‬8 min walk
  • ‪Palmeras - ‬8 min walk
  • ‪Tokyo - ‬9 min walk
  • ‪Bar Mojado Beach - ‬16 min walk

About this property

Barceló Maya Palace - All Inclusive

Luxury all-inclusive property near Puerto Aventuras Marina
At Barceló Maya Palace - All Inclusive, you can look forward to a free breakfast buffet, a nightclub and 2 poolside bars. This property is a great place to bask in the sun with a private beach, scuba diving and kayaking. Treat yourself to a deep-tissue massage, a facial or a body treatment at U-Spa, the on-site spa. Be sure to enjoy a meal at any of the 6 on-site restaurants, which feature international cuisine and more. The health club offers fitness classes and yoga classes; other things to do include snorkelling, basketball and volleyball. In addition to a swim-up bar and a terrace, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • 3 outdoor pools and a children's pool, with a waterslide, sunloungers and a swim-up bar
  • Free self-parking
  • 3 outdoor tennis courts, a round-trip airport shuttle (surcharge) and a water park (surcharge)
  • Babysitting (surcharge), wedding services and beach towels
  • Guest reviews say great things the family-friendly amenities, beach locale and pool
Room features
All 756 rooms boast comforts, such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches, such as air conditioning and free stocked minibars. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with rainfall showers and shower/bath combinations
  • 32-inch LCD TVs with premium channels
  • Furnished balconies or patios, LED light bulbs and childcare services

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Rowing/canoeing
Snorkelling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Football
Tennis
Volleyball

Lessons/classes/games

Bartending
Cooking
Dancing
Language

Entertainment

Access to on-site nightclubs
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Brasserie
  • Caribe
  • La Hacienda
  • Mirador
  • Rodizio

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,347 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Deep-tissue massages
  • Facials
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.82 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 278 per vehicle (return, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

All Inclusive Barcelo Maya Palace Deluxe
Barcelo Maya Palace Deluxe
Barceló Maya Palace All Inclusive Hotel Xpu-Ha
Barcelo Maya Palace Deluxe All Inclusive Xpu-Ha
Barcelo Maya Palace Deluxe Xpu-Ha
Barcelo Palace Maya Deluxe
Maya Barcelo Palace
Maya Palace Barcelo
Maya Palace Deluxe All Inclusive
Palace Barcelo
Barcelo Maya Palace Deluxe All Inclusive Hotel Xpu-Ha
Barcelo Maya Palace Deluxe All Inclusive Hotel
Barcelo Maya Palace All Inclusive Xpu-Ha
Barceló Maya Palace All Inclusive Xpu-Ha
Barcelo Maya Palace Xpu-Ha
Barceló Maya Palace All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Palace All Inclusive All-inclusive property
Barceló Maya Inclusive XpuHa
Barcelo Maya Inclusive Xpu Ha
Barceló Maya Palace - All Inclusive Xpu-Ha
Barceló Maya Palace - All Inclusive All-inclusive property

Frequently asked questions

Does Barceló Maya Palace - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Barceló Maya Palace - All Inclusive?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Barceló Maya Palace - All Inclusive on 1 Dec 2024 start from AU$824.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Barceló Maya Palace - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Barceló Maya Palace - All Inclusive?

Self-parking is free at this property.

What time is check-in at Barceló Maya Palace - All Inclusive?

Check-in start time: 3 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Barceló Maya Palace - All Inclusive?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Barceló Maya Palace - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 278 per vehicle applies.

Are there all-inclusive benefits at Barceló Maya Palace - All Inclusive?

Yes, the property is all-inclusive. Activities include windsurfing, snorkelling, rowing/canoeing and more.

Where is Barceló Maya Palace - All Inclusive located?

Nestled on the beach, this Xpu-Ha property is just steps away from Xpu-ha Beach and Oasis Beach. Cenote Cristalino and Ecopark Kantun Chi are also within 1 mile (2 km).

Barceló Maya Palace - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1044 out of 1662 reviews" "
Rating 8 - Good. 345 out of 1662 reviews" "
Rating 6 - Okay. 148 out of 1662 reviews" "
Rating 4 - Poor. 74 out of 1662 reviews" "
Rating 2 - Terrible. 51 out of 1662 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bruno

Liked: Property conditions & facilities
Disliked: Staff & service
Great area, great pools, warm water
Stayed 6 nights in Nov 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed at the Barceló Maya Palace three time in the last few years and we enjoy our stay every time. This time the resort was busy with a lot of families and was a little noisy but there is always room at the beach to sit and relax. The Palace is showing its age but still stands out as one of the nicer resorts in the Maya. The staff were generally happy and accommodating, while the bar staff at Coco bar were surly, they got the job done. The lobby bar, Carey, can get very noisy when it fills up with families, with lots of kids running around and screaming. Buffets were very busy but the staff are vey quick to get things ready for the next guest. Food was good with different dishes each night but the menu hasn't changed much in years. All the restaurants at the Palace are top notch and they prepare the food very well. All in all we had another great vacation at the Barcelo Maya Palace.
Stayed 10 nights in Nov 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We have been to the Barcelo many times. First time we’ve had difficulty booking ale art dinners! The colonial / Tropical Buffet is superior to palace buffet as far as selection and freshness! Francisco (French restaurant) went above and beyond to make our dinner amazing and even got us in for a second time
Stayed 7 nights in Nov 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

8/10 Good

Melvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We didn’t like the long distance between the main building (lobby & restaurants). It’s too long for seniors or people with disabilities! They should have transportation service with electric cars, like in some airports!
Stayed 5 nights in Nov 2024

10/10 Excellent

Sara Prakash

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Vitaliy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Oct 2024

8/10 Good

Muhammad Arshad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Barcelo Maya Palace in November 2024. The property is very nice and well maintained. There are lots of activities to do, but many include extra charges, including the pirate water area (including the surf boarding), bowling and mini putt. The buffet at the Palace was disappointing to us. The food was sometimes overcooked and dry and the service from staff was sometimes slow. The buffet at the Tropical/Colonial was much better and we found ourselves going there for lunch. The property for this resort is huge. If you plan on going from resort to resort you'll want to take the bus, which comes every half hour, so you need to plan accordingly. Overall we had a great time and would go back again.
Stayed 6 nights in Nov 2024

10/10 Excellent

Patricia Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Very kid friendly. So much to do!
Stayed 8 nights in Nov 2024

10/10 Excellent

Halyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Oct 2024

4/10 Poor

Robert

Travelled with family
Liked: Cleanliness, property conditions & facilities
This property is massive and with no golf carts it makes for a lot of walking. There is poor layout so you have to walk a long ways for everything. Also a lack of communication upon check in, for us the check in check out was the most inefficient and with no proper instructions on how to get to room or anything about a la carte reservation or towel cards, just added to all the other things that we did not like about this resort
Stayed 7 nights in Nov 2024

10/10 Excellent

Lindy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The layout is great. Lots of seating at the beach and around the pool. Beautiful beaches. Lots of great activities at the pool. Room was a great size for a family of 5. Love the three story units with the courtyards. Could use a lot more towels.
Stayed 7 nights in Nov 2024

10/10 Excellent

Andrey V

Stayed 7 nights in Oct 2024

6/10 Okay

Amyann

Stayed 2 nights in Oct 2024

8/10 Good

Jennifer

Stayed 8 nights in Oct 2024

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 7 nights in Sep 2024

10/10 Excellent

Thelma, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Steven Jon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not enough bathrooms by pool, dirty, no toilet paper. Not enough staff at bars.
Stayed 7 nights in Oct 2024

6/10 Okay

Fernando

Stayed 4 nights in Oct 2024

10/10 Excellent

Jaesung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Mikhail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Katherine, San Clemente

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Regular Guests. Always love the Barcelo and the beach !
Stayed 8 nights in Oct 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

8/10 Good

ERNESTO

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I fell twice, it was raining and there are no mats in the rooms at the buffets. I did report my falls, thank you. yo me cai 2 veces, estuvo lloviendo y no hay tapetes de los cuartos al los buffets. si reporte mis caídas gracias.
Stayed 10 nights in Oct 2024

10/10 Excellent

Maria, Rancho Cordova

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good taste, and a lot of choice. The beach is beautiful, shallow, no waves. Big , nice pool with hydromassage installations. Staff constantly washed windows, glass doors, floors, sidewalks. I had to call the front desk not once to get missing towels, water bottles or something else, and all the problems were solved in a matter of minutes. The staff were polite, and patient . Planning to be there again.
Stayed 10 nights in Oct 2024

General hotel information

Reasons to Book
Outdoor Pool & Onsite Restaurant/Bar
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.5