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"I would ask the Hotel that if you are not going to honor Platinum membership don’t call yourself a VIP hotel. It is deceptive, especially when we are coming from another country and expect certain things "

"Staying at UMA is indeed an experience. A beautiful resort in the cloud forest with a breathtaking view of the valley. It only has about 7 cabins of varying interesting yet comfortable designs that is designed around the contour of the land. The view by the pool is simply breath taking. The dining / social hall is beautifully decorated and crafted with various activity choices. The breakfast included is just beautiful and tastefully prepared fresh in front of guests. They have a dedicated coffee table where drinks are made by grinding select coffee beans, brewed meticulously and then served. Very special. The staff are very attentive and helping guests over and above what's expected. They made sure we found a transport back to La Paz when it was apparent that not many buses /vans are going due to the weekend election. Thank you UMA experience staff."

"Great staff"