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"Very courteous and helpful staff."

"Really quiet room considering next to train station. Tne hotel is phenomenal and really nice. Front desk were extremely helpful as were bar staff. Well worth the stay, even if in the Annex. Negatives were bed was slightly uncomfortable and you don’t get all tv channels but otherwise, really good hotel."

"Lovely "

"From start to finish the staff and hotel were fantastic. We arrived early but our room was ready and we were checked in speedily, the twin room was stylish,comfortable and immaculate. Staff were warm,friendly and welcoming."

"The room was spotless and well decorated. It was spacious with lots of storage. The bed was large comfortable and linen was changed everyday. The hotel is beautiful with a restaurant, bar, coffee bar and veranda all decorated in a victorian theme. The view across the harbour to the Abbey is breathtaking. The staff are attentive and accomodating, very polite and well presented. This is one of the best hotels we have ever stayed in and i would highly recommend that people stay here. "

"Everything was perfect the staff were so friendly & helpful & made us feel so welcome. The rooms are gorgeous and the breakfast was so nice ☺️would definitely recommend staying in this hotel xx"

"Grand building. Extremely clean. Friendly staff. Great location. Fab breakfast. "

"Good room, decent leisure center and good food "

"Rooms were nice and clean. We booked a superior room and it was a lot smaller than it looked on the photos. Not sure how small the standard rooms are but they must be tight. "