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Hotel Basecamp

3.0 star property
Hotel with free breakfast, steps from Zermatt-Matterhorn Ski Paradise
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Basecamp

Front of property - evening/night
Superior Double Room | Mountain view
Superior Double Room
Interior
Reception

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast included
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Bar
    Bar
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly
The price is AU$343
includes taxes & fees
18 Nov - 19 Nov
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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

Highlights

Separate sitting area
Heating
Flat-screen TV
Private bathroom
Hairdryer
Free bottled water
Electric kettle
Cable channels
  • 4 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Separate sitting area
Heating
Flat-screen TV
Private bathroom
Hairdryer
Free bottled water
Electric kettle
Cable channels
  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Balcony
Separate sitting area
Heating
Flat-screen TV
Private bathroom
Hairdryer
Free bottled water
Electric kettle
  • 39 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Single Room, Non Smoking

In-room safe, desk, cots/infant beds, free WiFi

Economy Single Room, Non Smoking

Highlights

Separate sitting area
Heating
Flat-screen TV
Private bathroom
Hairdryer
Free bottled water
Electric kettle
Cable channels
  • 12 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Single Room

In-room safe, desk, cots/infant beds, free WiFi

Single Room

Highlights

Separate sitting area
Heating
Flat-screen TV
Private bathroom
Hairdryer
Free bottled water
Electric kettle
Cable channels
  • 16 sq m
  • Valley view
  • Sleeps 1
  • 1 Large Single Bed

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Exterior
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Pool
Breakfast included
Spa
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9.4 out of 10, Exceptional, (656)
The price is AU$564
includes taxes & fees
1 Dec - 2 Dec
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About the area

Map
Riedstrasse 80, Zermatt, Valais, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Zermatt - Furi - 2 min walk
  • Zermatt Visitor Center - 11 min walk
  • Zermatt-Furi Gondola - 11 min walk
  • Sunnegga Ski Resort - 20 min drive

Getting around

  • Zermatt Gornergratbahn Station - 10 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • ‪Zermatt Kaffee Rösterei & Kitchen - ‬4 min walk
  • ‪Harry`s Ski Bar - ‬5 min walk
  • ‪Zer Mama Bistro - ‬7 min walk
  • ‪Papperla Pub - ‬3 min walk
  • ‪Parkhotel Beau Site - ‬4 min walk

About this property

Hotel Basecamp

Hotel near Zermatt-Matterhorn Ski Paradise
Consider a stay at Hotel Basecamp and take advantage of a free breakfast buffet, a garden and a library. Active travellers can enjoy hiking/biking trails at this hotel. For some rest and relaxation, visit the sauna. In addition to dry cleaning/laundry services and a fireplace in reception, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Tour/ticket information, a front desk safe and smoke-free property
  • Luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Hotel Basecamp boast perks, such as separate sitting areas, in addition to amenities, such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with baths or showers and free toiletries
  • 80-cm flat-screen TVs with cable channels
  • Wardrobes/cupboards, separate sitting areas and cots/infant beds

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Picnic area

Accessibility

  • No lift

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Room service

More

  • Desk
  • Heating
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 7:30 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Hotel Basecamp is in a car-free zone and can be reached only by taxi and on foot.

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of CHF 10 per pet, per day
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for CHF 20.0 per stay

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 10 per pet, per day
  • Crib (infant bed) fee: CHF 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Basecamp Zermatt
Basecamp Zermatt
Hotel Basecamp Hotel
Hotel Basecamp Zermatt
Hotel Basecamp Hotel Zermatt

Frequently asked questions

Is Hotel Basecamp pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 10 per pet, per day.

How much does it cost to stay at Hotel Basecamp?

As of 4 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Basecamp on 18 Nov 2024 start from AU$329.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Basecamp?

Hotel Basecamp doesn't offer parking.

What time is check-in at Hotel Basecamp?

Check-in start time: 2:00 PM; check-in end time: 9 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Basecamp?

Checkout is at 10:30 AM.

Where is Hotel Basecamp located?

Situated in the mountains, this hotel is steps away from Zermatt-Matterhorn Ski Paradise, Zermatt - Furi and Furi Ski Area. Furi - Riffelberg and Mountaineers Cemetery are also within 5 minutes. Zermatt Gornergratbahn Station is 10 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 10 minutes.

Hotel Basecamp Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 172 out of 218 reviews" "
Rating 8 - Good. 33 out of 218 reviews" "
Rating 6 - Okay. 9 out of 218 reviews" "
Rating 4 - Poor. 1 out of 218 reviews" "
Rating 2 - Terrible. 3 out of 218 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nathaly, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easy access from the train station. Staff was excellent. Could see the Matterhorn from my room.
Stayed 1 night in Oct 2024

10/10 Excellent

Reginald, Southampton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and comfortable. Very nice bathroom and shower.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nigel

Stayed 1 night in Sep 2024

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel we have stayed at during our 3 week Swiss vacation. The staff was very nice, super friendly, and helpful, especially the lady working the front desk each day. The breakfast was very good and organzied every morning and it spoiled us, none of our other hotels offered the same. The room itself was beautiful and very spacious. We had a skylight in the shower and a balcony overlooking the Matterhorn. I loved the laundry service. Yes it was extra but very worth it, they washed it in the morning and by the time we came back from exploring our clean laundry was in our room and folded. I would stay at this hotel again and next time longer. Thank you!
Stayed 3 nights in Sep 2024

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful - they gave us great recommendations for the area. The room we booked was amazing and spacious, with a good view of Matterhorn from the window.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Nick and Liz

Liked: Cleanliness, staff & service, property conditions & facilities
stunning view of the Matterhorn.
Stayed 2 nights in Aug 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice rooms.
Stayed 1 night in Sep 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay in Zermatt! Amazing view and beautiful large room. It has everything you need and Caroline was very helpful.
Stayed 2 nights in Sep 2024

4/10 Poor

Jonna

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room I was in smelled horrible!! The sheets were clean but the smell was almost unbearable.
Stayed 1 night in Sep 2024

10/10 Excellent

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect spot. Great views of the Matterhorn. Cute, yet fancy rooms. Staff was excellent. Breakfast was home cooked, made fresh. 10/10
Stayed 2 nights in Aug 2024

10/10 Excellent

Jagath, Naperville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

haley

Stayed 2 nights in Aug 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT PLACE
Stayed 2 nights in Jul 2024

10/10 Excellent

Julius

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service. Clean rooms and good quaint amenities. Excellent breakfast choices for family. My kids love the room
Stayed 1 night in Jul 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

hazel, elk grove

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable. Large, spacious room. The front staff was very friendly. Breakfast included which was a nice touch. Only a minor issue of cleaning staff walking in when I was still in the room. Overall good value for the price and I would stay again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Hotel. We stayed in a Mountain View room & when the Matterhorn appeared from behind the clouds, the view did not disappoint. Great location, friendly staff & nice breakfast. Highly recommend this hotel.
Stayed 4 nights in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing. This was the best choice I made during my trip to Switzerland. What a fantastic hotel and great value. Amazingly comfortable and clean. Amazing breakfast. I will be back! Forrest
Stayed 5 nights in Jun 2024

10/10 Excellent

Gaye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional
Wonderful hotel, friendly staff. Location was close to town but on a quiet street
Stayed 2 nights in May 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with views of the Matterhorn
This was our favorite hotel out of the 6 hotels we stayed in during our trip to Switzerland. The rooms have recently been updated and looked and felt great. We had perfect views of the Matterhorn. The staff was very friendly and even gave us a coupon for 10% off our ski rentals from a nearby shop. We plan to stay here again when we go back to ski again.
Stayed 2 nights in May 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property! It had character but was also very clean. The staff was very friendly and helpful. They offer a delicious complimentary breakfast. The rooms are quiet large and had lots of room for your gear. We hope to visit this hotel again!
Stayed 2 nights in May 2024