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Hotel Basecamp

3.0 star property
Hotel with free breakfast, steps from Zermatt-Matterhorn Ski Paradise

Photo gallery for Hotel Basecamp

Front of property - evening/night
Single Room | Exterior
Superior Double Room
Standard Quadruple Room
Standard Quadruple Room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Room service
  • Housekeeping
  • Bar
  • Pet-friendly
  • Laundry
The current price is AU$402
includes taxes & fees
30 Mar - 31 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

Highlights

Separate sitting area
Heating
Flat-screen TV
Private bathroom
Hairdryer
Free bottled water
Electric kettle
Cable channels
  • 4 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Separate sitting area
Heating
Flat-screen TV
Private bathroom
Hairdryer
Free bottled water
Electric kettle
Cable channels
  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Balcony
Separate sitting area
Heating
Flat-screen TV
Private bathroom
Hairdryer
Free bottled water
Electric kettle
  • 39 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Single Room, Non Smoking

Economy Single Room, Non Smoking

Economy Single Room, Non Smoking

Highlights

Separate sitting area
Heating
Flat-screen TV
Private bathroom
Hairdryer
Free bottled water
Electric kettle
Cable channels
  • 12 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Single Room

Single Room

Single Room

Highlights

Separate sitting area
Heating
Flat-screen TV
Private bathroom
Hairdryer
Free bottled water
Electric kettle
Cable channels
  • 16 sq m
  • Valley view
  • Sleeps 1
  • 1 Large Single Bed

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Exterior

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includes taxes & fees
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About the area

Map
Riedstrasse 80, Zermatt, Valais, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 2 min walk - 0.2 km
  • Zermatt Visitor Center - 11 min walk - 1.0 km
  • Zermatt-Furi Gondola - 11 min walk - 1.0 km
  • Sunnegga Ski Resort - 20 min drive - 5.1 km

Getting around

  • Zermatt Gornergratbahn Station - 10 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • ‪Zermatt Kaffee Rösterei & Kitchen - ‬4 min walk
  • ‪Harry`s Ski Bar - ‬5 min walk
  • ‪Snowboat Bar - ‬7 min walk
  • ‪Zer Mama Bistro - ‬7 min walk
  • ‪Papperla Pub - ‬3 min walk

About this property

Hotel Basecamp

Hotel near Zermatt-Matterhorn Ski Paradise
Consider a stay at Hotel Basecamp and take advantage of a free breakfast buffet, a garden and a library. Active travellers can enjoy hiking/biking trails at this hotel. For some rest and relaxation, visit the sauna. In addition to dry cleaning/laundry services and a fireplace in reception, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Smoke-free property, a front desk safe and tour/ticket information
  • Luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Hotel Basecamp boast perks, such as separate sitting areas, in addition to amenities, such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with baths or showers and free toiletries
  • 80-cm flat-screen TVs with cable channels
  • Wardrobes/cupboards, separate sitting areas and cots/infant beds

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Hiking/biking trails
  • Library
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Picnic area

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Room service

More

  • Desk
  • Heating
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: CHF 35
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
Late check-out fee: CHF 35

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Hotel Basecamp is in a car-free zone and can be reached only by taxi and on foot.

Access methods

Front desk (limited hours), key retrieval

Pets

Pets are allowed for an extra charge of CHF 10 per pet, per day
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for CHF 20.0 per stay

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 10 per pet, per day
  • Early check-in fee: CHF 35 (subject to availability)
  • Late check-out fee: CHF 35 (subject to availability)
  • Crib (infant bed) fee: CHF 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Basecamp Zermatt
Basecamp Zermatt
Hotel Basecamp Hotel
Hotel Basecamp Zermatt
Hotel Basecamp Hotel Zermatt

Frequently asked questions

Is Hotel Basecamp pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 10 per pet, per day.

How much does it cost to stay at Hotel Basecamp?

As of 11 Mar 2025, prices found for a 1-night stay for 2 adults at Hotel Basecamp on 30 Mar 2025 start from AU$387.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Basecamp?

Hotel Basecamp doesn't offer parking.

What time is check-in at Hotel Basecamp?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Early check-in is available for a fee of CHF 35 (subject to availability).

What time is check-out at Hotel Basecamp?

Checkout is at 10:30 AM. Late checkout is available for CHF 35 (subject to availability).

Where is Hotel Basecamp located?

Situated in the mountains, this hotel is steps away from Zermatt-Matterhorn Ski Paradise, Zermatt - Furi and Furi Ski Area. Furi - Riffelberg and Mountaineers Cemetery are also within 5 minutes. Zermatt Gornergratbahn Station is 10 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 10 minutes.

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Hotel Basecamp Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 217 out of 266 reviews
Rating 8 - Good. 35 out of 266 reviews
Rating 6 - Okay. 10 out of 266 reviews
Rating 4 - Poor. 1 out of 266 reviews
Rating 2 - Terrible. 3 out of 266 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara

Basecamp was comfortable and quiet. The bar/lounge and breakfast buffet were perfect for the start and end of our days. The staff was very helpful and kind. Would stay here again!
Stayed 4 nights in Feb 2025

10/10 Excellent

Brad

The staff are awesome great location well laid out
Stayed 5 nights in Feb 2025

10/10 Excellent

Peter

The hotel itself is beautiful, very clean, spacious rooms. The staff are also very friendly and helpful. Great overall experience.
Stayed 1 night in Mar 2025

10/10 Excellent

Jim

Great sevice, and large rooms.
Stayed 5 nights in Feb 2025

10/10 Excellent

Leane

Very nice room and friendly staff
Stayed 1 night in Jan 2025

10/10 Excellent

Madel Tricia

If you can, book the mountaim view room and you will not regret it. Location is not far to shops and station. Really enjoyed and loved our experience at Hotel Basecamp, highly recommend.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jennifer Vander

Owners were so helpful with any and all questions about Zermatt. The breakfast was perfect. Staff were so friendly. Rooms were new, clean and exactly what we needed for our family of four. Location was perfect distance to restaurants and lifts and train station. Highly recommend!
Stayed 3 nights in Feb 2025

10/10 Excellent

Kelli

Staff was wonderful, room were spacious and clean. Great location to town and skiing!
Stayed 1 night in Dec 2024

10/10 Excellent

Quinn

My girlfriend and I loved our stay here. The view of the Matterhorn out our window was beautiful, the staff were very friendly and helpful, and the amenities were more than sufficient. 10/10 would recommend.
Stayed 4 nights in Jan 2025

10/10 Excellent

Charles

All the staff were friendly, helpful and professional
Stayed 2 nights in Jan 2025

10/10 Excellent

Moses

We loved our stay at Hotel Basecamp. The staff is super friendly and helpful. Our room was perfect for a family of four and our kids loved the bunk beds.
Stayed 1 night in Dec 2024

10/10 Excellent

Hudson

Great great view of the Matterhorn from your room.
Stayed 3 nights in Nov 2024

10/10 Excellent

JAIRO

Very good
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew K.

Wonderful place. The staff was super helpful and friendly. I won’t even look to stay at another place when we make it back. I will definitely book here again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Miguel Ángel

Great hotel with excellent view to Matterhorn mountain, great design of the room, very clean, comfortable and all hotel staff very friendly.
Stayed 2 nights in Oct 2024

10/10 Excellent

Dennis

The rooms were clean and well-equipped, and the hotel’s proximity to the train station and ski lifts made it perfect for exploring Zermatt. Wonderful experience!

10/10 Excellent

Reimundo

Very well thought out hotel room. Charging ports available everywhere. TV with internet. Bunk beds for the kids. Good breakfast included.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jeffrey

Excellent in every way . Model of hospitality and charm
Stayed 3 nights in Nov 2024

10/10 Excellent

John

Great location. Easy access from the train station. Staff was excellent. Could see the Matterhorn from my room.
Stayed 1 night in Oct 2024

10/10 Excellent

Reginald

Our room was clean and comfortable. Very nice bathroom and shower.
Stayed 2 nights in Oct 2024

10/10 Excellent

Dennis

The staff were friendly and helpful - they gave us great recommendations for the area. The room we booked was amazing and spacious, with a good view of Matterhorn from the window.
Stayed 1 night in Sep 2024

10/10 Excellent

Patricia

The Basecamp is great. You can walk to the ski bus in about 10 minutes. We stayed 3 nights and they picked us up from the train and took us back via their shuttle which made coming and going easy. The room was extremely dry and very warm. The beds were okay. We were 4 adults in a four person room. The top bunks are very hard to get in and out of and the ladder a little tough. Would be great for small children but difficult for adults. The staff was really nice, especially the lady who checked us in and helped us navigate the skiing and town of Zermatt, which would have been very difficult in the skiing part. . The breakfast was also good. We had a wonderful trip.
Stayed 3 nights in Feb 2025

10/10 Excellent

Barbara

Very nice rooms.
Stayed 1 night in Sep 2024

10/10 Excellent

shar

Last min trip
Friendly accommodating staff. Woke up to a beautiful view of the Matterhorn. Hotel had an elevator which is a huge plus in Europe and breakfast was included.
View from my window
Stayed 1 night in Nov 2024

10/10 Excellent

John

Perfect stay in Zermatt! Amazing view and beautiful large room. It has everything you need and Caroline was very helpful.
Stayed 2 nights in Sep 2024