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Hotel Metropol & Spa

4.0 star property
Recharge by the indoor pool or take in mountain views from your room. Let kids run free at the playground while you relax.
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Metropol & Spa

Indoor pool, pool loungers
Indoor pool, pool loungers
Minibar, in-room safe, desk, free WiFi
Lobby
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
The price is AU$594
includes taxes & fees
30 Jan - 31 Jan

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Double Room Single Use, Mountain View (Matterhorn)

Minibar, in-room safe, desk, free WiFi

Superior Double Room Single Use, Mountain View (Matterhorn)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Bathrobes
Private bathroom
  • 25 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Balcony
Heating
Connecting rooms available
Fridge
LCD TV
Pillow menu
Bathrobes
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Economy Twin Room

Minibar, in-room safe, desk, free WiFi

Economy Twin Room

Highlights

Heating
Connecting rooms available
Fridge
LCD TV
Pillow menu
Bathrobes
Private bathroom
Hairdryer
  • 19 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Double Room, Mountain View (Matterhorn)

Minibar, in-room safe, desk, free WiFi

Superior Double Room, Mountain View (Matterhorn)

Highlights

Balcony
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Sofa bed - double
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, Mountain View (Matterhorn)

Minibar, in-room safe, desk, free WiFi

Junior Suite, Mountain View (Matterhorn)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Bathrobes
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Economy Suite, 1 Queen Bed

Minibar, in-room safe, desk, free WiFi

Economy Suite, 1 Queen Bed

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Bathrobes
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Bathrobes
Private bathroom
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

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Pool
Hot tub
Breakfast included
Spa
9.8 out of 10, Exceptional, 389 reviews
The price is AU$1,422
includes taxes & fees
7 Feb - 8 Feb
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Frequently asked questions

Does Hotel Metropol & Spa have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hotel Metropol & Spa?

As of 23 Jan 2025, prices found for a 1-night stay for 2 adults at Hotel Metropol & Spa on 30 Jan 2025 start from AU$580.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Metropol & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Metropol & Spa?

Hotel Metropol & Spa doesn't offer parking.

What time is check-in at Hotel Metropol & Spa?

Check-in start time: 1:00 PM; check-in end time: 10:00 PM.

What time is check-out at Hotel Metropol & Spa?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Hotel Metropol & Spa located?

This family-friendly Zermatt hotel is steps away from Zermatt-Matterhorn Ski Paradise and Zermatt–Sunnegga Funicular. Zermatt - Furi and Furi Ski Area are also within 5 minutes. Zermatt Gornergratbahn Station is 6 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 6 minutes.

Hotel Metropol & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 131 out of 177 reviews" "
Rating 8 - Good. 40 out of 177 reviews" "
Rating 6 - Okay. 3 out of 177 reviews" "
Rating 4 - Poor. 2 out of 177 reviews" "
Rating 2 - Terrible. 1 out of 177 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Tara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient location! Only a couple of minute walk from the train station and everything in town! It's an amazing town! It was cloudy/snowy during our stay, but for the 10 minutes the Matterhorn tried poking through the clouds, our view from our room was amazing! (Even without seeing the Matterhorn, it's a great view!) They have a free shuttle, which we used upon arrival, however, it doesn't run until 8am, so we had to walk to the train station (in the snow) when we left :/ The sauna didn't open until 3pm, which was a bummer for us, since we wanted to do that on our cloudy day, but that certainly didn't ruin our incredible time! Front desk staff were incredibly friendly and helpful! Even loanded us outlet adapters so we could charge our phones! Oh, and the heated bathroom floors!!
Stayed 2 nights in Dec 2024

8/10 Good

Eleazar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 3 nights in Oct 2024

10/10 Excellent

Jorge, Indialantic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied with my 3 night stay at the Metropol in late September. I had a single room which was a good size and had nicely renovated bathroom and a view of the river (and the Matterhorn, if I popped my head out and looked to the right). Room was very functional (including mini espresso machine) and kept very clean by housekeeping. Great location - I easily walked everywhere I wanted to go. Fantastic breakfast. Staff was pleasant and helpful. SPA and pool area was icing on the cake. Will definately stay here again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very warm and friendly, even gave me some cheese to take with me when I left! Generous breakfast. Best of all - an empty pool with a view of the Matterhorn, jacuzzi, steam room, and sauna - all impeccably clean. Room very reasonably priced for a single traveller- first time I have had a single trundle bed so as not to waste room size-very practical. Everything I needed.
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was exactly what we wanted. Fantastic views and superb service by all! Breakfast was delicious and very pleasant.
Stayed 3 nights in Sep 2024

10/10 Excellent

Joseph

Stayed 1 night in Aug 2024

10/10 Excellent

Qing

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, very good food, great location.
Stayed 4 nights in Aug 2024

10/10 Excellent

jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded expectations
Stayed 1 night in Aug 2024

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I rarely take the time to write reviews, but I’d be remiss to not comment on my stay. Is it the most modern hotel? No. It is modest and a bit outdated but it is very clean and the staff is exceptionally friendly. We spent most of our time hiking, shopping, and dining, so for the purposes of having a clean, safe place to lay your head, it was perfect. Reasonably priced for the area. Walkable to everywhere. Rush of the river lulls you to sleep each nite. My only complaint is that the room got quite warm at times (I was there in July - no AC). Keeping the windows open at night worked fine, but if you had a light on, expect a few moths to find their way in. I would absolutely stay here again.
Stayed 5 nights in Jul 2024

10/10 Excellent

Ryan

.
Stayed 1 night in Jul 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel with friendly staff.
We loved this hotel. The staff were very friendly and remembered who you were. The facilities were excellent and we used the pool and spa every day. The views were simply stunning from our balcony and from the pool area. Breakfast was very good, plenty of options, including some freshly cooked to order options. We were even gifted some local cheese when we left. I would stay here again in a heartbeat and recommend it to anyone looking for a lovely hotel in Zermatt.
Stayed 6 nights in Jul 2024

10/10 Excellent

Cary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Steven, Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with wonderful staff.
Stayed 3 nights in Jun 2024

2/10 Terrible

Catherine

Disliked: Cleanliness, property conditions & facilities

10/10 Excellent

Carlos

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 3 nights here in October and really enjoyed our stay. The room was very comfortable and spacious, the breakfast was great with an excellent variety of hot and cold food, and the hotel was in a good location within walking distance to everything. But most importantly, the staff were fantastic! You felt as though you were staying with family. Would highly recommend and definately stay here again!
Stayed 3 nights in Oct 2023

8/10 Good

Chun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

EDWIN KEE CHEONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room, the views, the staff, the location, everything is perfect
Stayed 2 nights in Sep 2023

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Mr. Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend this older style Hotel. It appears to be family owned and run.. The staff were always helpful. Free transfers from train station. Excellent indoor pool, hot tub, sauna.. Very close to train and restaurants.. Views of the Matterhorn..
Stayed 2 nights in Sep 2023

10/10 Excellent

David

Travelled with partner
Liked: Amenities
The room was clean, spacious and our view of the Matterhorn was like out of a storybook. Absolutely loved the pool and hot tub, which we used every day!
Stayed 3 nights in Sep 2023

10/10 Excellent

Maureen

Travelled with family
Liked: Staff & service, property conditions & facilities
I truly cannot find anything we did not love about the Metropol. Starting from the pick up service at the train, to check-in at the front, everything was top notch. We received custom sized bathrobes and slippers in our room, so our kids were excited to hit the pool. We enjoyed the steam room, sauna, hot tub, pool and vitamin water, all while staring at the grand Matterhorn. Within walking distance is the Old Town, shopping, dining, Gornergrat train, Sunnegga Funicular and so much more. We walked everywhere. Breakfast held many options including custom eggs, espresso and cappuccino,hot chocolate and again, the view of the Matterhorn everywhere we looked. We didn’t use it much, but there was a game room that would be fun in the winter after a day of skiing. The yard during the summer had places to sit, lounge chairs and that famous view! The staff were kind, funny and attentive. I felt so comfortable there and would stay there again in the future!!! Super clean, great food, lovely staff. Thank you!!
Stayed 3 nights in Jul 2023

10/10 Excellent

Souroosh, Laguna Niguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at Metropole. Friendly staff and clean. we recommend this hotel.
Stayed 2 nights in Jun 2023

8/10 Good

Li

Stayed 2 nights in Jul 2023

10/10 Excellent

Tat, San Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023