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Itza Hotel Akumal - Hotel - Hostel

1.5 star property
Hostel with a rooftop terrace, near Akumal Beach

Photo gallery for Itza Hotel Akumal - Hotel - Hostel

Relax by the pool with a clear view of the sky.
Relax in a shaded outdoor seating area with a scenic view, featuring comfortable metal tables and chairs.
Restful retreat with a cozy bed, purple accent wall, and natural light pouring in through the window.
Enjoy cooking in this well-equipped kitchen with a central island, gas stove, and ample storage.
Stylish entrance with a large door and modern design elements.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Kitchen
  • Pool
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Comfort Shared Dormitory

Cozy sleeping quarters with bunk beds and carpeted floors.

Comfort Shared Dormitory

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Ceiling fan
Separate bedroom
Pillow-top bed
Premium bedding
  • 20 sq m
  • Sleeps 1
  • 7 Large Twin Beds

View all photos for Comfort Double Room

Cozy retreat with a single bed, nightstand, and window.

Comfort Double Room

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Ceiling fan
Separate bedroom
Pillow-top bed
Premium bedding
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Quadruple Room

Cozy retreat with a bunk bed setup featuring a comfortable upper bunk and a convenient wardrobe with mirror.

Family Quadruple Room

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Ceiling fan
Separate bedroom
Pillow-top bed
Premium bedding
  • Sleeps 3
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Deluxe Shared Dormitory

Compact room with two beds and a window.

Deluxe Shared Dormitory

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Ceiling fan
Separate bedroom
Pillow-top bed
Premium bedding
  • Sleeps 2
  • 1 Double Bed
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About the area

Map
Xaac, Manzana 2, Lote 12 S/N, Akumal, QROO, 77776

What's nearby

  • Akumal Ecological Center - 13 min walk - 1.1 km
  • Akumal Beach - 13 min walk - 1.1 km
  • Riviera Maya Golf Club - 3 min drive - 4.6 km
  • Half Moon Bay - 4 min drive - 2.8 km
  • Yal-ku Lagoon - 6 min drive - 3.5 km

Getting around

  • Tulum Intl. Airport (TQO) - 67 min drive

Restaurants

  • ‪Mediterraneo - ‬10 min walk
  • ‪Akumal Sushi Beach Bar - ‬15 min walk
  • ‪Market Café - ‬12 min walk
  • ‪Preferred Club - ‬12 min walk
  • ‪Akumal Beach Resort 'The Lobby Bar' - ‬18 min walk

About this property

Itza Hotel Akumal - Hotel - Hostel

Hostel near Akumal Beach
Located close to Half Moon Bay and Yal-ku Lagoon, Itza Hotel Akumal - Hotel - Hostel provides a poolside bar, a rooftop terrace and laundry facilities. Free in-room WiFi, with a speed of 50+ Mbps, and an outdoor entertainment area are available to all guests.
You'll also find perks such as:
  • An outdoor pool with sunloungers and pool umbrellas
  • Bike hire, coworking spaces and a front desk safe
  • Tour/ticket information, 1 meeting room and outdoor furniture
  • A TV in reception, a water dispenser and a 24-hour front desk
Room features
All guest rooms at Itza Hotel Akumal - Hotel - Hostel include thoughtful touches, such as premium bedding and air conditioning, in addition to amenities, such as free WiFi and safes.
More amenities include:
  • Showers and shampoo
  • 40-inch Smart TVs with Netflix, streaming services and digital channels
  • Communal kitchens, fridges and microwaves

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 3 metres
  • Street parking available
  • Limited on-site parking (max 3 spaces per unit)

Food and drink

  • A poolside bar

Things to do

  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting room

Outdoors

  • In a regional park
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • No lift

More

  • Communal living room
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Rice cooker
  • Shared kitchen access
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 11:00 PM

Property is also known as

Itza Hotel Akumal
Itza Hotel Akumal Hotel
Itza Hotel Akumal Hostel
Itza Akumal Hostel Akumal
Itza Hotel Akumal - Hotel - Hostel Akumal

Frequently asked questions

Does Itza Hotel Akumal - Hotel - Hostel have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 11:00 PM.

Is Itza Hotel Akumal - Hotel - Hostel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Itza Hotel Akumal - Hotel - Hostel?

Limited spots are available. There is free parking nearby.

What time is check-in at Itza Hotel Akumal - Hotel - Hostel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Itza Hotel Akumal - Hotel - Hostel?

Checkout is at noon.

Where is Itza Hotel Akumal - Hotel - Hostel located?

Situated by the ocean, this hostel is 0.6 mi (1 km) from Akumal Beach, and within 3 mi (5 km) of Half Moon Bay and Yal-ku Lagoon. Riviera Maya Golf Club and Xel-Há Park are also within 9 mi (15 km).

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Itza Hotel Akumal - Hotel - Hostel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 10 out of 12 reviews
Rating 8 - Good. 0 out of 12 reviews
Rating 6 - Okay. 1 out of 12 reviews
Rating 4 - Poor. 1 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend!!!!<3

Best accommodation in Mexico! Everything was perfect, had an amazing stay. Love it!
Stayed 2 nights in Nov 2022

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eduardo and all of the staff were super friendly. The room and bathrooms were spotless. The kitchen has everything you need to cook. Restaurants and stores are within walking distance. You can rent a bicycle to go to the South side of the overpass to the lagoon.
Stayed 2 nights in Feb 2025

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location and Value

The location was very convenient and in walking distance to the main attractions nearby, including Akumal Beach. The staff were very friendly and accommodating. The building was very clean and updated for the location it is in, and the rooftop pool was a very nice amenity-- only thing that was missing was a rooftop bar!
Stayed 2 nights in Sep 2023

4/10 Poor

Erick

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Good if you plan on just leaving bags somewhere.

You get what you paid for. We were traveling from Cancun to Tulum and decided to stop here for one night. Best we didn't actually sleep here rather just have a safe place to retreat to. Bathrooms are very outdated and cleaned to a bare minimal. Same goes for the wash towels they left us
Stayed 1 night in Jan 2024

10/10 Excellent

Ingrid

Stayed 4 nights in Apr 2025

10/10 Excellent

Cannella

Liked: Cleanliness, staff & service, property conditions & facilities
Un posto delizioso, personale gentile, situato in una posizione strategica, lo consiglio vivamente
Stayed 1 night in Nov 2024

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, super friendly staff, highly recommend
Stayed 3 nights in Feb 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an affordable location, walking distance to the beach (15 minutes?) and the animal sanctuaries. Very close to the colectivos that zip you to Tulum or Playa. Definitely not “touristy” Mexico— this is where the people working in the resorts etc live. Seemed safe, a good restaurant around the corner (El Ultimo Maya). The rooftop area and pool were lovely and the free breakfast was both a surprise and lovely (great fruit plate and my 12 year old loved the hotcakes). Very clean. Safe in room for valuables. AC and ceiling fan and screened windows for all ambient temperature preferences. TV with States programming (Netflix, Disney). Being in the pueblo (town), it is a tad noisy (dogs, music) but this calms down later in the night. Big thunderstorm with lightning took out the electricity all over town— glad I had packed flashlights! (It came back on 2 hours later, but it was DARK, so word to the wise, pack a flashlight!). Great owners who are concerned about your comfort. Friendly neighborhood street dogs come to visit in the lobby. Kitchen and fridge access if you want to cook your own meals, and purified water available (free).
Stayed 3 nights in Dec 2023

6/10 Okay

Jose Luis Rojas

Disliked: Property conditions & facilities

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2022