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Heritage Hotel

3.0 star property
Lakefront hotel with 2 outdoor pools and spa services
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heritage Hotel

2 outdoor pools, pool loungers
Lobby
Superior Suite, 1 King Bed, Non Smoking, Lake View
Lobby sitting area
View from property

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Room service
    Room service
The price is AU$134
includes taxes & fees
29 Nov - 30 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Premium bedding
Hairdryer
Bidet
Private bathroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

Premium bedding, minibar, desk, blackout curtains

Deluxe Double Room

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Premium bedding
Hairdryer
Bidet
Private bathroom
  • 27 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Premium bedding
Hairdryer
Bidet
Private bathroom
  • Sleeps 2
  • 2 Single Beds

Deluxe Quadruple Room

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Premium bedding
Hairdryer
Bidet
Private bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
Bidet
  • 27.9 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Deluxe Triple Room

Premium bedding, minibar, desk, blackout curtains

Deluxe Triple Room

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Premium bedding
Hairdryer
Bidet
Private bathroom
  • 27 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About the area

Map
Galwala Road, Pothanegama, Anuradhapura, 50000

What's nearby

  • Mirisawetiya Stupa - 7 min drive - 4.9 km
  • Ruwanwelisaya - 8 min drive - 5.7 km
  • Sri Maha Bodhi - 8 min drive - 5.1 km
  • Thuparamaya - 9 min drive - 5.9 km
  • Nuwara Wewa - 22 min drive - 15.0 km

Restaurants

  • ‪Pizza Hut - ‬6 min drive
  • ‪Seedevi Family Restaurant - ‬4 min drive
  • ‪Palhena Village Restaurant - ‬7 min drive
  • ‪Mango Mango - ‬3 min drive
  • ‪Walkers - ‬7 min drive

About this property

Heritage Hotel

Family-friendly hotel by the lake
Take advantage of a poolside bar, a terrace and a coffee shop/cafe at Heritage Hotel. The on-site restaurant, Manel, offers breakfast, brunch, lunch, dinner and garden views. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground.
Other perks at this hotel include:
  • 2 outdoor pools and a children's pool, with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), free train station pick-up and bike hire
  • Express check-in, a computer station and 1 meeting room
Room features
All guest rooms at Heritage Hotel offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as first-run films and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • 21-inch TVs with premium channels and first-run films
  • Balconies, coffee/tea makers and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free train station pick-up shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 9:30 AM for a fee: USD 8 for adults and USD 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Manel

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On a lake
  • Pool loungers
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 21-inch TV with premium cable channels
  • First-run films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 3 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 11 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 50.91
  • New Year's Eve (31 December) Gala Dinner per child: USD 50.91 (from 6 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 8 for adults and from USD 8 for children
  • Airport shuttle fee: USD 95 per room
  • Airport shuttle fee per child: USD 95
  • Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Heritage Anuradhapura
Heritage Hotel Anuradhapura
Heritage Hotel Hotel
Heritage Hotel Anuradhapura
Heritage Hotel Hotel Anuradhapura

Frequently asked questions

Does Heritage Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Heritage Hotel?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Heritage Hotel on 29 Nov 2024 start from AU$134.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Heritage Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Heritage Hotel?

Self-parking is free at this property.

What time is check-in at Heritage Hotel?

Check-in start time: 2 PM; check-in end time: 3 AM. Late check-in is available during limited hours.

What time is check-out at Heritage Hotel?

Checkout is at noon.

Does Heritage Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 95 per room applies.

Where is Heritage Hotel located?

This family-friendly Anuradhapura hotel is located in the historical district, within 3 mi (5 km) of Isurumuniya Vihara, Mirisawetiya Stupa and Sri Maha Bodhi. Anuradhapura Archaeological Museum and Basawakkulama are also within 3 miles (5 km).

Heritage Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 14 out of 63 reviews" "
Rating 8 - Good. 22 out of 63 reviews" "
Rating 6 - Okay. 12 out of 63 reviews" "
Rating 4 - Poor. 13 out of 63 reviews" "
Rating 2 - Terrible. 2 out of 63 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sanmuganathan

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Sunil

Liked: Cleanliness, staff & service
Great staff and good service. Property not well maintained
Stayed 1 night in Sep 2024

8/10 Good

Pete

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It looked like Heritage Hotel had seen better days. The staff were good and helpful. The first night the electronic door lock would make the kind of noise it made when in opening mode. Staff fixed it by disabling the lock to be purely mechanical.
Stayed 2 nights in Aug 2024

10/10 Excellent

Milo, Burnsville

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed for 2 nights. Food was great for a 3 star place. The staff was very friendly and helpful. It's an old hotel but great location. The walk around the lake is beautiful.
Stayed 2 nights in Mar 2024

4/10 Poor

Narendra

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The staff is great. They are accommodating and attentive. We had no problems with the staff at all. However, this hotel is old and has not been updated or even maintained properly. The carpeted rooms smell so bad. We had them move us from our initial room because of the carpet smell to another that was only slightly better. The carpets are old and pulling up at the corners The bathrooms dont seem to be cleaned thoroughly between guests. The shower glass is cloudy with hard water stains. The sink and surround was also dirty with water spots. The paint is stained and the walls look dirty. The toilet had a ring of filth at the water line. The mattress was so hard and uncomfortable The dining area had peeling wallpaper and old paint. The food is below average at best. Each meal was disappointing. No taste and bland. We left early because we had enough, we booked for 3 days and stayed only for 2 days. We booked another hotel and completed our vacation. Overall I would NOT recommend this hotel to anyone, until issues above are fixed. We also met senior management who described why the hotel in such condition, seems excuses to us, but if you are opening for business then the property should be in a good condition.
Stayed 3 nights in Jan 2024

6/10 Okay

Ellis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Perfect location but a little run down
The Heritage is in a fantastic location, right on the lake and only a short Tuk-Tuk ride from the historic sites. We were greeted with friendly staff who were helpful. However we felt the place was a little run down and not very clean.
Stayed 1 night in Dec 2023

8/10 Good

Melissa

Liked: Cleanliness, staff & service, room comfort
Good base to explore the city.
This is quite a large hotel, but not many guests were staying when we were there. The rooms were well loved but clean. The service was great and the staff were happy enough to open up the pool bar and sports bar for us to have a pre dinner drink. The staff even organised for us to hire bikes, so we could ride around the lake and visit the temples. The pool was great for a cool down at the end of the day. There is not much in the way of restaurants around the hotel, but the food in the hotel is delicious and affordable.
Stayed 2 nights in Mar 2023

8/10 Good

Renisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Indika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Aug 2019

4/10 Poor

Rajiv, Colombo

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The Swimming Pool was not in operation (I booked this hotel mainly because of the Swimming Pool). The Minibar was not working (when complaining, they came and told it was working even though it was not getting cold). It was a wet bathroom as the water splashes out of the shower cubicle. Even though I checked-in at 9pm I was asked to leave at noon or pay Rs.2,500 for every hour I stay.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location by the lake. The rooms were spacious and very clean. The bathroom was clean but there was a small water leak. I only stayed for one night and did not bother asking them to fix it. Did let them know there was a leak when leaving and they were very sorry about it and asked why i did not let them know earlier.
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Felt this hotel has great potential as the grounds are beautiful and the lobby is as well. The pool was great although it had a poolside bar but no one attending it. The room was spacious but very worn as well as the towels and bedding. It was clean enough. The bathroom had a very strong odor - not sure if it was an air freshener but it was very overwhelming. The food was average. The service was friendly. But was just disappointed for the missing upkeep of this hotel
Stayed 2 nights in Feb 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Breakfast was bad. Room was ordinary. Staff did not details about the town
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is rundown and needs an upgrade.The front desk staff were helpful.The food was good.
Stayed 2 nights in Dec 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The bathroom was corroded and stank. Room was a bit dusty.
Stayed 1 night in Dec 2018

10/10 Excellent

Isuru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place for your Anuradhapura excursions
Great service from the minute we stepped in. We were a little late for lunch but the staff accommodated us anyways. If you’re visiting Anuradhapura this is a great place to stay.
Stayed 1 night in Dec 2018

10/10 Excellent

Niraj, Negombo, Sri Lanka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing to complain. Room is OK and Staff arranged us Tuk Tuk when ever we want to go out.
Stayed 1 night in Oct 2018

10/10 Excellent

Dhanushka, Anuradhapura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very accommodative and hospitable. Clean room
Stayed 1 night in Sep 2018

8/10 Good

Herbert, Germany

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, very good breakfast, would have liked if fresh fruit juice was served for breakfast, wallpaper in reastaurant tearing off. Confusion about assigning drivers quarters.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
requested lake view room. However diss-pointed that room does not have lake view, however considering environment, it is better they built the hotel out of lake. But next time better they explain it.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Nice place, good service, value for money
Service was really great as they worked hard to get us in a room when we showed up early and tired from a flight. Plus the room, amenities and general service was one of the nicest we stayed in during our trip in Sri Lanka. It’s not a luxury resort but it’s Great value for money
Stayed 1 night in Jul 2018